This is a lovely-looking property. But there are a lot of problems. The first room to which we were…read moreassigned had a foul smell of sewer gas. So we asked for a change and were happily assigned another (smaller) room. Unfortunately the air conditioning did not work. In the third room, the shower leaked so badly that every wash up became a disaster. So for a lovely property, and one where the staff seem particularly efficient and friendly, the engineering department needs to step up its game.

One of only a handful of 5 star hotels in Alicante, this exemplary property is right in the action…read more Surrounded by a plethora of outstanding bars, nightclubs and eateries festering local favorites, tapas, middle eastern, Indian, Chinese, Japanese and Thai food. The marina across the main road makes for a lovely stroll in the evenings. Even the happening Marmarela and Ocean Race Museum is just 10 minute walk away. Smartly designed rooms with old world architectural accents throughout juxtaposed with modern practicality and efficiency. Exemplary hospitality staff who go out of their way to care well for you. Stunning view of the "face of the moor" castle from the rooftop pool and bar.

I did not have a great impression of this place. I will say, they seem to treat their staff well;…read morethey are kind, warm. welcoming, and were very patient with me fumbling through Spanish after not speaking it for a few years. However, the room was uninviting - the furniture was crappy, the decor was boring, the elevator was one of those annoying types that you have to pass your key over the sensor several times or it might forget what floor you want. The breakfast was fine, but nothing to write home about. And they had a nice big bathtub so I had a lovely soak. The view from the 26th floor restaurant was indeed nice, so yay for that! Plus it's close to the main drag. But I personally, I will certainly spend €150+ per night much more thoughtfully next time I'm in Alicante.

This was my favorite hotel in our 5-city Spain trip because I splurged a little to get a Superior…read moreRoom with a view. It wasn't that much more money and the wrap around balcony with views of the castle, beach, and harbor made it sooo worth it. Sadly, our "king" bed was two unattached adjacent twins. Otherwise, the room was sufficiently large, clean, and modern. The elevators are perhaps the opposite: old, slow, and sometimes broken. Unfortunately the restaurant/bar on the top floor is kinda sad, which is really a missed opportunity given the views, so we opted to just enjoy our balcony instead. The hotel is about a 5 minute walk to the beach (there aren't really beach front hotels in Alicante, so it's one of the closest). The hotel doesn't have beach towels but you can buy one for 7-8 euro at a market or on the boardwalk. It's also right in the center of the restaurants and shops; Alicante is pretty small and very walkable. Note that parking is not on site. If you're lucky, you can swoop in out front to unload and then move about 8 blocks up to the San Cristobal garage, for which the hotel has a slight discount.

The hotel is a typical business hotel but also used by tourists like us. The location is located…read moresomewhere between the city center of Alicante and the airport. The Airport Bus C6 (€ 3,85 per ride) stops not far from the Hotel (5-10 min walking distance), so no need to get a Taxi. The staff at reception was very nice and helpful - ask for a city map and directions to the next bus stop if you want to get into town. Buses run frequently and a single trip costs only 1,45€. Lines 1 and 2 go to the city center. Bus Services run only to 22:30, after that it's easiest to just take a Taxi for 7-8€. Our room was nice and spacious, so was the bathroom. The Hotel has a Fitness Center, Wellness (sauna & jacuzzi) and a small pool on the roof that can be used for free. Breakfast is really good with some local specialities, fresh juices, cereals, ham & cheeses, fresh bread rolls & toast, croissants & other sweet pastries and fresh fruit. You can order various egg dishes from the waiters. Would definitely stay there again.

This is an ok hotel with overall nice staff, but it has important flaws: odor problems, not greatly…read morelocated, abusive checking-in practices and serious problems with the design of the rooms. I'll explain: The location is not great. It is in front of the cargo harbor and the surroundings are dead. It is disconnected from the city and there is not even a cafe around. There are not Ubers coming here most of the time. Believe it or not, the check in "starts" at 3 pm. I wrote them in advance requesting them to be sensitive to the fact that I was traveling transcontinentally, but, even though they confirmed that the hotel had available rooms when I arrived in the morning, there was no way for them to avoid making me wait untill late afternoon to get access to my room.: In a totally unusual manner, they start giving rooms almost at dinner time. Very insensitive, not-making-sense-at-all and unlike the way any serious hotel deals with check in time. When I finally got my room, the bathroom had drainage issues and the whole room had an awful sewage smell, that did not go at any time during the two days I stayed there. Quite unpleasant. On top of that, the room is poorly designed. The bathroom has no door, so that, if you share the room with someone else, one is waken up by the light of the bathroom being used by the other person, in the middle of the night (can you believe no one thought about something as basic as this during the design process?). Overall: I would not recommend to use this hotel. This city has tons of good hotels, no need to come to the not-great one.

Standard AC hotel…read more This is a business chain with characteristic smart modern decor and service. Excellent value. Scrupulously clean. Good sized rooms. Rooftop pool. Easy walk into the city centre. Underground car park is a bit bijou if you're trying to park a rental car. (Don't hire a big one, for goodness sake - or make sure it comes with rear view cameras.) Definitely recommended. (Wifi and minibar is free if you're a Marriott Elite member in an exec room. We had to remind them, but all got sorted out easily.)

We've been here twice and its probably the only hotel we'll ever stay when visiting Alicante's…read morePlaya San Juan! Second line from the beach, Hotel Castilla is close in proximity. As for food they've got a cute restaurant downstairs that also faces the main street and on summer nights it's always busy. Whether here for breakfast, lunch or dinner its got it all. Every room has a balcony that's perfect for clear nights and you can always see the beach from a distance. Restaurants, bars and bazaars are within walking distance. Prices are quite reasonable for the area and parking is easy to find.

We were so happy with our stay at this place! The hotel had pretty much everything we could have…read moreasked for. We were four girls looking for a relaxing break after finishing college exams. The rooms aren't massive but they're very comfortable and both rooms had stunning views over the sea. The rooms are of course very good value and the location is pretty perfect, few minutes walk to the beach and maybe fifteen or twenty minutes into the centre of town where we ate and drank every night. The first night we were all wrecked so stayed in for the hotel dinner. We didn't get down there until probably 10, and it closes at 11, so the food wasn't the freshest and the selection was kind of random. It was also the middle of May so not peak season by a long shot and dinner was virtually empty. We also learned that it's possible to eat for very little in Alicante so it was overpriced for what it was, though you get a drink with the price of 12 euro. On our last morning however we had the breakfast and it was fantastic. Full continental, plenty of cereals and breads, donuts and pastries, juice, toast and all buffet for 9 euro. It's worth making it down, because we didn't find many places in town that did a traditional brekkie. We were disappointed on the first day to hear that the pool was actually closed until the middle of June, but as it turns out, people will hop in for a dip regardless, and the bar by the pool is still open. We didn't use the other facilities except for the gym, which is a glass box on the roof of the swimming pool bar. I'd advise anyone intending on a workout to do so either before afternoon or after sunset, because in the evening the sun is hitting directly into the gym and it's an absolute sweat-box-- not to mention the metal weights and machines are scorching! Nice for a good sweat but not the most comfortable and the air-con isn't always effective. I don't think there was much in the negative at this hotel. The cocktails by the pool are limited and very, very sweet-- both Mojito and Cosmo had added sugar and were really only vaguely worth calling those names. They were tasty enough but not very much like an actual Mojito or Cosmo. The elevators are also a bit slow, but we were on the 10th floor, so not surprising. The staff are generally quite nice, not all speak great English but most did and were helpful. They will hold bags at the desk if you have time to kill before check-in/after check-out. If I were coming back to Alicante I would definitely be happy to stay here again.

Excellent Hotel!…read more From the moment you check in, you already know this is going to be a great hotel. The rooms are fantastic! Super clean, Spotless! With breathtaking views of the Mediterranean. The front desk always willing to help. The Room Service always asking if everything is good. The breakfast buffet was honestly one of the best I have seen in years. Endless options, fresh squeezed orange juice and excellent coffee. The second day they already had my coffee (as I preferred the day before) ready before I even ask for it. Usually you just find this service at 5 star hotels like Four Seasons or Ritz where they have a system to track guests preferences between locations/stays. I went for business 4 days, and after eating at 4 different high end restaurants, I can assure you that the hotel restaurant was the best one of all of them. Also, the Spa was really nice. Highly recommended!! We will come back soon.