Great customer service and loads of choices to chose from. The sales people are very knowledgeable…read moreand helpful.

Walked in and for the first time in many years of shopping here, La Ron Brown jumped up and asked…read moreif he could help me. It was refreshing. I ended up buying 7 ceiling fans that he helped me pick out. The people behind the desk never even say hello. Not a biggie for me cause I usually know what I want but there is a chilly vibe from behind the front desk. Just saying.

It looks like they are permanently closed, at least at this location. This is unfortunate because…read moreit was our favorite lighting store and we spent several thousand dollars there over the years. . We were very disappointed.

Great folks helped me here since they moved here. Sad they are almost gone! Incredible Modern art…read moreand lighting!

My mother's crystal chandelier arrived at my Texas home with a glass arm broken in shipping. It's…read moreprobably not an incredibly valuable chandelier but it holds so much value to me. I remember my mom's neighbor bringing it back from Italy in the 60's and mom paying her $50 for it. It traveled with us to every subsequent home for the next 50 years till it came to live with me. This wonderful shop owner couldn't exactly match the arm, but he came extremely close. He took great care in replacing it, and the chandelier looks great. It really meant everything to me. So grateful we still have small shops like this with expertise and great service!!

Very friendly, helpful and knowledgeable. He's been there more than 25 years BUT don't go there if…read moreyou are in a hurry. All 5 stars.

ordered a custom hood that Texas Lighting claimed was there Hood in a magazine. Spent over 10k!…read moreThey sent the wrong hood in color, shape and design and refused to make it right

"Special ordered" a $355.00 fixture, since they had practically no inventory as they were just…read morefinishing remodeling and opening. Fixture was cheap Chinese garbage and impossible to assemble so I returned it. The "restocking fee" was $114.00!! I will never shop there again. Total highway robbery. Go to the light store on Main. They have way nicer inventory and more to choose from.

The hilarious sign at the front door caught me !…read more Very fun eclectic furniture pieces . ( think great photo ops) Local & beyond . Had a wonderful experience and convo with one of the staff members here . Yes ! They will ship to you .

While looking at furniture the owner came over and as we were talking she went into an angry…read morepolitical meltdown about how much she hated President Trump. It was very awkward. I was just there to look at furniture. She kept pressing us about who we voted for saying she didn't want Trump supporters as customers. I was somewhat frightened so I said Kamala Harris just to calm her down. We stayed a few mins longer and made up an excuse about a dental appointment just to get out of there. Will never go back for sure. Since when did couch shopping become political ‍

I wanted them to repair an old chandelier that belonged to my husband's grandfather…read more It needed cleaning , rewiring( electrical) and crystals were coming off. I was quoted $500.00 which I foolishly believed would include replacing any wires holding crystals that were rusted. The lamps electrical was fixed, lamp was cleaned but the crystals are still falling off. We called to ask about this and were told, transporting the chandelier would cause crystals to fall off, they packed the chandelier. They took no responsibility for the crystals falling off and not being repaired. Also, the chandelier was only in the box for the 30 minute drive from Ft. Worth to Colleyville. I made it clear that I wanted all aspects of the chandelier repaired when I dropped it off.

Worst place to go was wanting to go inside and girl kept it locked she looked at me for a long time…read moreand didn't even bother to open the door would not recommend coming at all would give no stars at all

Only of two of our new ceiling fans has ever functioned correctly. Customer service is sub par and…read morewe will not consider purchasing or dealing with this company again.

I wanted to say thank you to Bruce and the staff at Passion Lighting for being so…read more professional, knowledgeable and helpful. If you have any lighting needs this is the store to shop with. Thanks Don

We have beautiful custom gas lanterns that one would not stay lit. Everything I read online said to…read morecall a plumber. The plumber said the lantern parts are no longer available and the lantern would need to be replaced. Well- you can't just replace one custom made lantern. Purchasing two of the same quality would have been close to 3000. I called Old Castle Lighting for a second opinion. Good communication, took 4 days for them to get to the house (he said they are busy. A great problem to have) I didn't mention anything about the plumber coming out because I wanted an honest diagnosis. Not only did he fix my lantern within MINUTES, he cleaned both of them explaining his steps the entire time and adjusted the flames for $200! Excellent customer service. There is nothing better than honest help. Highly recommend.

I found this company through a google search, sent an email describing the problem with my outdoor…read moregas lantern. I received a response via email the same day. Felipe Torres was very helpful and my lantern is burning beautifully! He was very knowledgeable and very friendly. There aren't many lantern service companies so I really got lucky with this call!