I have been a client of Central Florida Insurance Advisors for many years. Kelli , Scott & the…read moreentire team are efficient and the experts in their fields. The attention given to each specific need in Insurance, & financial planning is unsurpassed. In this day of complexity in finding the best plan to suit my needs can be overwhelming, especially with Medicare. I am so thankful to have a company I can trust fully! Denise S

From the owner: Independent insurance agents specializing in health insurance, Medicare planning, employee…read morebenefits, life insurance, Longterm care, disability, dental, vision, accident, travel insurance and more! We do complimentary policy reviews to ensure your current plans are meeting your needs. When options matter, we are your team!

I have NEVER in my life call Roadside Assistance and it takes them for you having to call customer…read moreservice AFTER it clearly says they will contact you! Well they didn't. I put in a request and I had to call me 25 mins after the request and apparently the request goes to a supervisor who has to approve the Unlock. But I don't approve my money missing every month. But still then no one called me to confirm they were on their way. So this has been and hour by now. I make another request for roadside assistance they tell me that my vehicle will have to be towed. For what to unlock my car because my keys were inside?? What? I called Roadside Assistance at 10:43 pm they showed up at 12:51 am!!! I will be definitely looking for other insurance

We received great service from this insurance agency. Our agent, Dana, was very knowledgeable about…read morethe policies we were interested in, got us a great rate on premiums, and just overall made the process very easy.

My current policy had a big increase, so I looked for other policies that might be cheaper…read more Hometown was my third interview, with no cheaper policy found as yet. He did his research, but found that a recent dingle with one of the cars, all policies were about the same as my current. But since he couldn't beat my current policy, he offered ways my current policy could be reduced. I took that info to my current agent which agreed and I saved more than what they had increased. So while I didn't get a new policy, his ideas were right on!!! Thank you Aaron!!!

They are always a great help and save the day often. I needed a new windshield and Aaron made the…read morecall the make it happen! Thank you!

When deciding on which insurance provider I wanted to carry, I did my homework. In the 7 years…read moresince choosing State Farm I have not once had to worry or question the company in which I was entrusting with the protection of my assets, and this is largely in part due to Angie. I have found her to be not only extremely knowledgable and competent, but she has always been honest and forthright when discussing my coverages. I can certainly understand the frustrations of an increasing insurance bill in a reducing economy, especially when it happens without fault or incident that I have incited. However, I understand that insurance is designed as relief in times of absolute need and catastrophe, and given that State Farm has continually been at the top of companies who pay their claims in such times, I am willing to pay them so that I won't have to worry if and when my check is coming. My premiums reflect "assurance" as much as they do "insurance". Auto insurance can be a confusing thing because there are dozens of factors that go into play which determine rates. No accidents and no tickets are certainly two of them, but those alone will not keep my rates from increasing. But again, I find the value of the cost I'm paying in the higher likelihood that State Farm, more than any other company, will be there when I need them should I have to file a claim. I do not carry a State Farm Visa, but I imagine like any credit card company (whether tied in with an insurance company for rewards systems or not) they are not too keen on reducing interest rates simply because I've been a customer of theirs for a number of years. In regards to a company like Citizens, there is unfortunately nothing that State Farm or their agents can do to consolidate, alter, reduce, or alleviate thier costs. They are controlled by the state, and there is no wiggle room for discussion. So, regardless of which insurance company writes a Citizens policy, they will all be bound to the same laws and procedures. This is not a State Farm issue, it's a state of Florida issue. I've had my insurance with other companies in the past, and I can say wholeheartedly that I trust Angie Lewis to have my back, but I also know that even in times when there is nothing she can do and things just suck...that she cares. There isn't another agent, State Farm or otherwise, that I would want handling my insurance needs. And that alone is worth every bill I pay.

Jade at every portion of the conversation ask leading questions that made understanding and…read moredeciding best outcomes with our home and auto police. Which ultimately lead to an additional rider for our golf cart. There will be a follow up with when ready for life insurance and State Farm's Medicare.

Cristina patiently explain the choices I had with the uninsured motorist part of my policy. By not…read morechoosing the entire uninsured motorist package, I managed to save quite a bit of money per year. Because I'm retired and receive a pension each month, I didn't need the income part of an insured motorist. And because I'm on Medicare with have good medical coverage, medical insurance wasn't a big concern. What I did need was the piece that permitted me to sue if I were in a terrible accident and needed additional support. Thank you for your patience and guidance Cristina.

I have spoken with many people at this agency and they have yet to give me an accurate bill. I got…read morea bill but no explanation and it is significantly more than the previous month. When I call to get an explanation they only tell me that billing sends this. I want a real bill, not words. They think they are helping, but do not listen.

Terrible customer service from the Mt. Dora office…read more My old policy, which they sold me, is not renewing. I don't know why. But that is not the issue. They told me 3 months ago that they would be getting quotes for a policy to replace the one not renewing. But that they would start working on it 1 month before the expiration date. They then send me an email 1 month ago saying that they were working on getting quotes. Now 3 days before the old policy expires, I have not heard from them. I have left voice messages and emails. It is impossible to get a live person on the phone with them and they are not responding to voice mail or email. I did not pursue other options because you told me they were working on it.

From the owner: Our company philosophy has always been to serve our customers efficiently, fairly and personally,…read moreand to represent their interests above all others.

Shayla is great, professional, and considerate, she explained everything made sure I understood and…read moreanswered all my questions with a great personality there's not many understanding a professional like she is ,,^^ty Shayla for everything :: blessings 4 all

I've been a State Farm customer for over 40 years in 8 states and dealt with over a dozen agencies…read more Never have I been treated as rudely as I was today in their office. The reason I even went there in the first place was lack of response to e-mails and failure to call back when they promised. First, this may be "Scott Cameron's" but he never deals directly with his customers. On my way out I tried to enter his luxurious office and the receptionist had a fit (he wasn't even in there)! The young woman who I dealt with was rude and refused to provide me with any answers. The answer I received was obviously biased by what he was told by the same staff who treated me like I was a child. Perhaps if the owner ever bothered to communicate with his customers directly he would get a more balanced view. As for so-called honest responses, "That's how it is jn Florida" does NOT explain why his staff provided me with an initial quote which was increased twice in the next few weeks by hundreds of dollars due to my car no longer being safe by State Farm standards - the same car State Farm has insured for 10 years and has every safety option on it that my two year old Infiniti has which cost almost a thousand less per year!!

very helpful, quickly to answer any questions I may have. I like that they can help me if I have…read moreany concerns

I have had nothing but 5 star service from Paugata and Logan from Allstate the Ritz agency…read more Actually anytime I reach out to them I get exceptional service. I couldn't ask for more. and the follow through is 100% all the time. I highly recommend them for all of your insurance needs.