I have been a client of Central Florida Insurance Advisors for many years. Kelli , Scott & the…read moreentire team are efficient and the experts in their fields. The attention given to each specific need in Insurance, & financial planning is unsurpassed. In this day of complexity in finding the best plan to suit my needs can be overwhelming, especially with Medicare. I am so thankful to have a company I can trust fully! Denise S

From the owner: Independent insurance agents specializing in health insurance, Medicare planning, employee…read morebenefits, life insurance, Longterm care, disability, dental, vision, accident, travel insurance and more! We do complimentary policy reviews to ensure your current plans are meeting your needs. When options matter, we are your team!

I have NEVER in my life call Roadside Assistance and it takes them for you having to call customer…read moreservice AFTER it clearly says they will contact you! Well they didn't. I put in a request and I had to call me 25 mins after the request and apparently the request goes to a supervisor who has to approve the Unlock. But I don't approve my money missing every month. But still then no one called me to confirm they were on their way. So this has been and hour by now. I make another request for roadside assistance they tell me that my vehicle will have to be towed. For what to unlock my car because my keys were inside?? What? I called Roadside Assistance at 10:43 pm they showed up at 12:51 am!!! I will be definitely looking for other insurance

We received great service from this insurance agency. Our agent, Dana, was very knowledgeable about…read morethe policies we were interested in, got us a great rate on premiums, and just overall made the process very easy.

They are always a great help and save the day often. I needed a new windshield and Aaron made the…read morecall the make it happen! Thank you!

My Hometown Agency's owner, Aaron Harris, is the best insurance agent I have ever dealt with. I…read morejust moved to Ocala from Chicago and needed insurance for my new home, my auto and my business. Aaron reviewed my old coverage in Chicago, which I was happy with, and came up with options for insurance coverage here in Florida that make me happy I made the move. I went with his suggestions completely and could not feel more secure. Aaron is very knowledgeable, he obviously loves helping clients find the best coverage at the best available rates, and his easy going personality made the whole process a pleasure. 5 stars isn't enough, he and his agency are great.

When deciding on which insurance provider I wanted to carry, I did my homework. In the 7 years…read moresince choosing State Farm I have not once had to worry or question the company in which I was entrusting with the protection of my assets, and this is largely in part due to Angie. I have found her to be not only extremely knowledgable and competent, but she has always been honest and forthright when discussing my coverages. I can certainly understand the frustrations of an increasing insurance bill in a reducing economy, especially when it happens without fault or incident that I have incited. However, I understand that insurance is designed as relief in times of absolute need and catastrophe, and given that State Farm has continually been at the top of companies who pay their claims in such times, I am willing to pay them so that I won't have to worry if and when my check is coming. My premiums reflect "assurance" as much as they do "insurance". Auto insurance can be a confusing thing because there are dozens of factors that go into play which determine rates. No accidents and no tickets are certainly two of them, but those alone will not keep my rates from increasing. But again, I find the value of the cost I'm paying in the higher likelihood that State Farm, more than any other company, will be there when I need them should I have to file a claim. I do not carry a State Farm Visa, but I imagine like any credit card company (whether tied in with an insurance company for rewards systems or not) they are not too keen on reducing interest rates simply because I've been a customer of theirs for a number of years. In regards to a company like Citizens, there is unfortunately nothing that State Farm or their agents can do to consolidate, alter, reduce, or alleviate thier costs. They are controlled by the state, and there is no wiggle room for discussion. So, regardless of which insurance company writes a Citizens policy, they will all be bound to the same laws and procedures. This is not a State Farm issue, it's a state of Florida issue. I've had my insurance with other companies in the past, and I can say wholeheartedly that I trust Angie Lewis to have my back, but I also know that even in times when there is nothing she can do and things just suck...that she cares. There isn't another agent, State Farm or otherwise, that I would want handling my insurance needs. And that alone is worth every bill I pay.

Jade at every portion of the conversation ask leading questions that made understanding and…read moredeciding best outcomes with our home and auto police. Which ultimately lead to an additional rider for our golf cart. There will be a follow up with when ready for life insurance and State Farm's Medicare.

Switching to State Farm Insurance for my auto needs. Was a great idea as the staff. There are so…read moresupportive and helpful in helping me to achieve the rates and coverage I need on my car. Amber was so helpful in assisting me to install the drive safe application and device in my car. I can't thank her enough for her kindness And patience with me.

Stephen was wonderful in explaining my policy situation and helping me navigate my next steps. I…read morehighly recommend him!!

Terrible customer service from the Mt. Dora office…read more My old policy, which they sold me, is not renewing. I don't know why. But that is not the issue. They told me 3 months ago that they would be getting quotes for a policy to replace the one not renewing. But that they would start working on it 1 month before the expiration date. They then send me an email 1 month ago saying that they were working on getting quotes. Now 3 days before the old policy expires, I have not heard from them. I have left voice messages and emails. It is impossible to get a live person on the phone with them and they are not responding to voice mail or email. I did not pursue other options because you told me they were working on it.

From the owner: Our company philosophy has always been to serve our customers efficiently, fairly and personally,…read moreand to represent their interests above all others.

I've been a State Farm customer for over 40 years in 8 states and dealt with over a dozen agencies…read more Never have I been treated as rudely as I was today in their office. The reason I even went there in the first place was lack of response to e-mails and failure to call back when they promised. First, this may be "Scott Cameron's" but he never deals directly with his customers. On my way out I tried to enter his luxurious office and the receptionist had a fit (he wasn't even in there)! The young woman who I dealt with was rude and refused to provide me with any answers. The answer I received was obviously biased by what he was told by the same staff who treated me like I was a child. Perhaps if the owner ever bothered to communicate with his customers directly he would get a more balanced view. As for so-called honest responses, "That's how it is jn Florida" does NOT explain why his staff provided me with an initial quote which was increased twice in the next few weeks by hundreds of dollars due to my car no longer being safe by State Farm standards - the same car State Farm has insured for 10 years and has every safety option on it that my two year old Infiniti has which cost almost a thousand less per year!!

They gave great rates to get our business; then Hugh increases at the first renewal. Then they…read morescrewed up our cancelation, leaving us without insurance for a few days.

I'd like to thank Levar Bruce for the absolutely amazing job he did helping me obtain homeowner's…read moreinsurance. I'd recommend him n give him 10 stars . Thanks again, Levar Bruce n Alisha Segara. You guys are the best.

From the owner: The Ritz Agency is an Elite Agency and a 3-time National Summit award recipient with a proud…read moremulti-generational legacy of trusted local business ownership in Ocala, FL, since the 1960s. Serving families and business owners throughout Marion County with dedicated bilingual (English/Spanish) services, our highly knowledgeable team specializes in navigating Florida's complex property and roof underwriting guidelines. We take a consultative, personalized approach to risk management. We take the time to clearly explain policy deductibles, coverage exclusions, and proper asset structuring so you know exactly how you are protected before a storm hits. As a premier multi-carrier agency, we have broken away from single-carrier constraints. Our team shops over 20 top-rated national and regional insurance carriers to build fully customized protection plans. Whether you need auto and home portfolio bundling, business insurance, or high-limit umbrella liability, we leverage our massive market network to guarantee true protection at the best possible price. Discover the power of customized independent choices backed by an elite hometown team at theritzagency.com.