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    Holcomb Mediation Center

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

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    6 years ago

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    The Commonwealth at York

    The Commonwealth at York

    3.2
    (10 reviews)

    How many roaches does it take to count as an infestation?…read more This is a real question I have as I am ending my lease here. We had a serious roach problem here through the majority of our time there. I guess I should have been more worried when we moved in and had dead bugs everywhere. However, I was deep into my third trimester and in a new state. I submit no less than 4 requests for roach control and the only reason it stopped was the snow on the grounds. We must have seen no less than 50 roaches. By the time it warmed up and the roaches were back, we had moved. After the place was professionally cleaned and all of the furniture was gone, we still saw 9 more roaches. Ironically, after I discussed this with the management staff and the pest control company, it was remarked that this isn't the building they "normally" have issues with roaches. Also, be careful about the post move out charges. Frankly, if I had more time, I would fight the obscurity of needing to pay to replace their beige carpet.

    Today my mom and I were supposedly served a notice of non-renewal. This letter is a product of…read moreincompetence and a lack of accountability by a corporation that has always cared about the bottom dollar in opposition to residential satisfaction. For over 20 years I have lived in apartments across VA. My mom has 20+ years in addition to me. We have barely even been acquainted with the offices of most apartments in which we've resided, both together and separately, but still maintained amicable enough relations to comfortably coexist with one another. My mom is a hardworking, kind-spirited, loyal, prideful and spiritual woman deserving of all of her flowers. A crooked head manager hiding behind her arrogance and complacent minions in the front office are no testament to my mom's character. We have spent 3 years exhaustively reaching out to resolve residential conflict that we pay INCREASED RENT IN THE MIDST OF A PANDEMIC to have addressed. Instead of conflict resolution or even visiting our unit experiencing problems ongoing, my emails were literally counted (as if emailing residential management about residential conflict/their breaches of lease is a crime) and ignored. The manager gaslit my mental health to a courtesy officer that she sent to my home after ONE single phone call pleading to diffuse neighborly conflict I had withstood for over 2 years prior to finally calling in. The officer literally heard me out and understood where I was coming from, he was kind and attentive to the issues that were still left unresolved by management after he left. To save face, they assured him that they would get to the bottom of everything and continue to fake reviews and sugarcoat testimonials on their website. My current upstairs neighbors were allowed to freely harass my mom with their noise and then send a fire marshall to our home after making a false claim that "she thought our residence was catching fire." We have about 4 smoke alarms, regularly tested, that uttered not a single sound. The aforementioned neighbors have had a problem with the poor insulation I have LONG complained about on a regular basis for 3 years. Now I have a crazed woman fighting my ceiling, surveying my movement and calling the fire department because they can hear the plumbing and the air ducts through the walls. Management has ignored any provisions to their units and any valid criticisms from residence who overpay their meal tickets and for the first time in over 5 decades between my mom and I living in apartments, we are being threatened to leave. We are entitled to our rent refunded for the emotional distress and breach of ordinances that apartment management and residents alike have inflicted upon us considerably during our stay. My grandfather, the finest of gentleman and twice-survived Vietnam veteran who raised me to be a resilient but loving woman, just died on me. I spent every year I've lived here taking care of both my grandparents while my mom worked to take care of us all and still had to deal with the backwash of issues that the apartment management to whom we pay rent should have handled. Do not move here under any circumstance. Your money and your mental health will be siphoned without a second thought. The management is sheer evil.

    Holcomb Mediation Center - mediators - Updated August 2026

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