We are so pleased with the great work that Jesse & Cody from John McClung Roofing did for us. We…read morehad leaks in different areas of our roof and a leaking skylight. They fixed it professionally and efficiently. Not only was the work done so well, but they are great guys. Also, every interaction we had with the ladies in the office was so nice & very helpful. We recommend this company highly and will definitely use them for any other roofing needs we have. Pete & Sherry Rauschenplat

John McClung roofing is by far the best, most reputable and fairly priced company in Buncombe…read moreCounty. After vetting several roofing companies I decided on McClung Roofing as they presented as fairly priced, accommodating, happy to answer all of my questions and had superb communication. The point person for the consult, Jesse, was was wonderful to work with and elicited a lot of confidence in the company. Once the job began the crew proceeded efficiently and it was clear that the company was well run. We did experience a snafu mid install, an over site of one of the employees, which was discovered over the weekend..... The owner John McClung, personally cut his trip short to come to my home immediately to address the issue. He was very willing to take responsibility and took measures to rectify the situation both within the company and fixed the problem with no costs to me. John, personally came to my home several times to insure my satisfaction and went above and beyond to support my progress in several ways. The true test of of a company's success is not always having the most employees, lowest price or fastest results, but in having the most integrity, professionalism, and customer's confidence, especially in the face of unexpected difficulties. My initial instincts about the company held true and I'm very happy with the final results, the capabilities of his employees, and the the integrity that John McClung demonstrates as a business owner.

Forrest hired a group of guys in 2 vans who drove up from Greenville, SC, and finished our 1000 sq…read more ft. house in 1 day, even with a bad thunderstorm that afternoon that forced them to seek shelter for a while. They were amiable and hard working, although only one seemed to speak good English. Plus, he had the best price, too. That's the good part. But, He never supervised the crew closely - just sat in his truck, mostly. He also left to supervise another job site, came back and sat in the truck some more, then left them to finish up the job on their own. Then, they finished nailing it down and left. He returned and wanted full payment, which I stupidly paid him right then. Then, there were two problems that popped up. 1. Part of the contract said they would 'sweep' the property with a magnet to pick up all the roofing nails they had launched from the roof. It turns out they did not even do that at all. When I started finding roofing nails in the yard, I got out a weak magnet and picked up a couple dozen. I called him and asked him to come and complete the work. He hemmed and hawed and never did it. I ended up hiring someone to search, using my weak magnet, and they found dozens more all throughout the grass, driveway and flowers. I called again and emailed too, but he went silent and refused to answer. I ended up buying a stronger magnet and found several hundred nails in the yard. I sent him pictures of them, dozens stuck on to one magnet. Still no answer. 2. Then, the first rain came, and we noticed they had not put back the flashing over our doorway, and the rain ran off in sheets. They had evidently thrown away our flashing, and we didn't miss it until it rained. And so, no way to deny it wasn't done- we had before and after pictures of the roof- with and without the flashing. Still no contact, but he came while we were away and put up a flashing. It never worked nearly as well as our old one, and I just figured out why today, almost a year later. He just nailed it on top of the shingles, so there's a little crack under each one where the water under them. Some flashing job. So that's why I'm finally writing this all down - hopefully it will help someone else: A. Before and after pics of entire roof B. Do not pay until 30 days after job 'finished' C. Learn what you can about what makes a good roof job and maybe you can avoid some of my mistakes

Excellent company, called them in morning to see about repairing some roof leaks, he was here…read morewithin three hours and finished the repair within a couple of hours. I will definitely use him for future repairs as well as for replacement time

Great value and great price. Very responsive and skilled and did a great job in one day and charged…read moreexactly what they estimated. I spoke to prior clients and they have great references. Highly recommend. Also they have been in business for a while and are 3 generations of roofers.

From the owner: Roofing contractor in Asheville, Hendersonville, and Waynesville North Carolina…read more 24 hour emergency service is available.

These people are incompetent. Had a minor leak in my garage. Ricky came out and said its no big…read moredeal and charged me $200 to fix it. He said he was backed up and will come back in a few days. I left town for the holidays. He told me he came and fixed the problem. When i came back, the roof still leaked. I called to tell him and he explained it rained shortly after he came out to fix it but would come back and do it again, which he did. However, the roof still leaked. We called and left a message with his secretary several times a month for 5 months. Finally, i told his secretary i was going to report him, so got a call from ricky himself that day. When i told him have been calling him for months he started to swear at me calling me a liar.. Needless to say he was not willing to fix the problem he was paid to fix. Just had another company come out and they got on the roof and took a picture of a gaping hole at the site of the problem. Do not use these "roofers"!

Global Roofing & Construction were contacted to repair my roof after Hurricane Helene. This was/is…read morean insurance claim. Buddy & Alicia Evans came to my home, went over everything that needed to be done including some smaller issues. First he asked me how much the insurance company is giving me?!? I told him it doesn't work that way, "you give me and estimate and I'll approve or not". I approved the estimate, after getting a couple of others. Aside from some scheduling issues with the actual roofer (Best Roofing) all went well. Then we get to the other 'minor' issues. So he & Alicia come back to my home to go over what the insurance company approved, which included the following: Remove & replace the lattice and plexiglass wind barrier by front door 8'x8' Remove and replace screening on porch Remove and replace 12sq feet of vinyl siding His estimate $3800!!!! That sounded quite high to me, but It was close enough to the insurance company appraisals so I said let's go. However, he wanted 1/2 down which I gave him but didn't give me an invoice with individual prices. He didn't measure the screen for the porch so he bought the wrong size and wants to charge me $102 to have to replace it PLUS $30 for gas. It the real kicker is the plexiglass, remember, it's being used outdoors as a wind/rain barrier. He purchased the most expensive sheets ($260 EACH!!). Fortunately I was able to return them and purchased one (decided not to do 8') for $70. Somewhere around 2 weeks after the estimate he finally got 2 guys to get my screens done (because he doesn't do that type of work!). When Imgot home from an appointment there was nobody here. All my screens were taken out and thrown and left on the ground which I had to clean up. I called Buddy and asked why the new screens weren't installed. He told me the guys had to leave after 30 mins. for which he charged me $300! So he got $1900 from me, spent $1101 on materials and told me he would send me back $750, that was on Dec 9th! I have texted him almost every single night with no replies. I contacted a lawyer who told me to file a complaint with the Department of Justice, which I did.

TWO AND A HALF TIMES ORIGINAL QUOTE FOR UNAUTHORIZED WORK? I DON'T THINK SO!…read more I searched for roof repair on Angie's List in Hendersonville area and came up with Global Roofing and others. Global Roofing contacted me and I arranged for them to meet me to give me a quote. A roof repairman, Bob?, not the owner, stopped by when I was on my way to another appointment. He said he inspected my neighbor's roof while he was waiting for me since I had reported they had the same problem. He expected it was the same problem- improper installation of the roof pipe. I told him I agreed because I found all three of our buildings had that same issue (water spot same location in each condo). I asked him if it is the same problem what it would cost to fix it. He said $200 per building. Late for my appointment he asked if he could go on the roof to see the problem and I said sure and left. I returned several hours later from my appointment and he was on my roof making repairs! I was stunned because I didn't authorize the work. He said he had done two of the five pipes that needed replacing. I asked him to stop where he was because I hadn't received authorization from our HOA to have the work done and I also usually get 3 repair estimates whenever I have work to be done. He said he thought I told him to fix it and when he finds a problem and knows how to fix it he doesn't waste time. He apologized for the misunderstanding and departed. After I thought about it I called to let him know I would pay him for the materials and time he invested impartially doing our work and I told him I was sorry if I wasn't clear about what he was to do. I told him to send me an invoice, expecting that to be half or less than the $200. I also told him I would be paying him out of my pocket since I hadn't received authorization but I was willing to pay him anyway because I felt partially responsible for the misunderstanding. Today I received a call from the owner, buddy I believe, who told me he understood they were going to do some additional work on our roof. I explained all the above to him and asked him to send me an invoice I also asked for the amount. He said $200. I responded that we were told $200 for the entire building, five pipes, which would amount to $40 a pipe, (so I expected to pay about $80 for the two pipes that he did.) Buddy very aggressively told me that was wrong and I owe him $200. Understand this means he wanted me to pay two and a half times the original quote I received and the work was not even authorized! When I ask Buddy to provide evidence that is the going rate for replacing a roof pipe he told me to go check around and named some roofers. Then he said if I would pay him immediately he would give me a $50 discount. I told him to send me his invoice and I would verify the going rate myself and asked him to give me roofers names again so I could verify what he told me. He said I have a computer and I should go research that myself. I told him to send an invoice and said goodbye. I thought you might like to have this information about this contractor. Thank you for giving us a place to post this feedback publicly. I have used many contractors who are affiliated with Angies. You can read my other reviews to see I am faithful about posting praise and criticism because I believe it save suffering by others at the hands of unscrupulous contractors and it rewards contractors with a good reputation, professionalism, performance, integrity, and character.