The owner never showed up,as promised, the day the tile was removed…read more I saw one of the employees rummaging in my pantry and eating my food. * Chip in my husband's vintage desk * Closet door not removed which caused them not to close properly, even after your adjustments * Scratches on both handles of the refrigerator, This is a new appliance * The removal of the bottom of window frame thought to be molding by your employees * Closet door not removed which caused them not to close properly, even after your adjustments * Closet door not removed is frayed on the bottom. You advised sanding which is not possible because there is nothing left of the corner to sand * They moved my bed without my knowledge and did not replace it * All baseboards were not removed * Toilet hardware leaks. There was no leak prior to removal * Toilet left in the garage. Not disposed of * Scratch on my range. This is a fairly new appliance * Range not put back without bracket, as mentioned above * Kitchen veneer fell off and not put back. Was told did not know where it came from * Taping and draping not removed from 3 skylights * Front porch left with tile fragments * No dusting provided The owner offered to have his workers come back and repair the damage they caused. I declined. I did not want them in my home. The owner and I settled and I paid him. However, as the day passed I found more damage. I sent him photos via text messages. I received no response. I sent him a certified letter requesting further compensation to cover the cost of repairs. The letter was received on October 24, 2022. I waited a week and followed up with another text. Again, no response. I regret ever hiring Harrison and Harrison. The owner is friendly and persuasive but lacks integrity.

Excellent Service and communication from Leon. Harrison & Harrison Quotes were very detailed which…read morewe appreciated. We also appreciated their flexibility in meting our schedules last minute request and urgency. Our floor looks phenomenal and spectacular! Me and my other half are very pleased with the way it looks as well as his detailed explanation of how, why and what. On top of this they are very friendly , clean and professional. I can highly recommend this company with confidence and plan to use their services for future work. Thanks Leon !

On August 20 I came into your store just to get one tile for my coffee pot. These two ladies…read moregreeted me and one lady said let her go in the back and see what she could find. She came out with his beautiful 12 in.² tile black-and-white. I loved it. It looks great in my home. She gave it to me. I want this company to know how kind she was to me and I am a firm believer in companies are only as good as their staff. I hope this woman whatever her name is has the most wonderful karma come back to her

When things go wrong, they go really wrong! I ordered tile…read morefrom them. I was informed that the tile I ordered was 0.86 square feet. So I ordered more. After waiting a week, I went to pick up the tile and they had less than I ordered. They tried to tell me it was 1SF, which they had told me it wasn't. They made no attempt to rush the new tile, so apology, just rude behavior as they processed the return. The true measure of a business is not how they perform when things go right, but how they perform when there is a problem. They failed!

This is to update my review of the Kino Roofing dated Jun 22, 2026:…read moreThe owner reached out to tell me he is increasing staffing to improve communications. He also personally arrived to retrieve the extra boards and reimburse me for their value. I am adding an extra star for his effort to resolve these concerns in the future and temper issues with this current job.

Our house was a new purchase to my wife and myself and it is quite a distance from our "Home 20"…read more Kino Roofing came recommended from our trusted contractor and, at the time, I knew we had a roof problem, as I found old shingles in the yard scattered out and about. I had already been up on the roof, but did not observe the damages found by both Kino Roofing as well as the Nationwide Insurance adjuster. Between the two professionals, they determined the date the storm that had done the damages was from a year and a half earlier. The insurance adjuster concurred and the roof was replaced. We couldn't be happier with Kino Roofing, the owner, Samuel Infante and his crew.

" Try SCS Tile first !" SCS a truly local business run by a…read morefather ,3 sons & daughter ! After running all over Tucson looking for kitchen counters & floor tile a neighbor suggested SCS Tile ! I'm so happy with the customer service & also installation . Saturday I walked the over an acre of counter " slabs with the proud owner and father Khalid . My purchases were made with son Tahir ( catalina foothills hs grad ) since helpful , fair ,& friendly most pleasant experience . After purchasing counters I returned for floor tile . I'm so satisfied with both. Monday the installation team Oscar ,Richy ,& Jesus demo'd my 50 year old counters & installed the new counters & sink . Both appointments were one time and punctual .Great care & professionalism shown with the install team ,thank you ! Words cannot express my satisfaction & relief to find such a local " gem" as SCS Tile . From the initial shopping with Tahir to install with Oscar & Richy I'm so happy & relieved to find the best selection , fair pricing , installation , & total experience , thank you I'm grateful ! I only wishing I tried SCS Tile first ! Located on ft Lowell e of 1st ave N side , before reaching park ave . I told them there advertising logo/saying should be " Try SCS Tile first !"

SCS was a dream to work with, from choosing the granite to finishing the kitchen. Everyone was…read moreprofessional and they really knew their stuff. The installation was perfect. We will definitely use them again and recommend them highly.

Gallery Kitchen and Bath updated our kitchen which is open to the great room. The work was done…read morepre-pandemic and everything went perfectly. The backsplash was challenging as I used large 12x24 ceramic floor tiles with inlays of glass/metal/ceramic small rectangular tiles behind the stove and interspersed elsewhere. Their tile person was fanatic about making these inlays set at the same depth as the floor tile, and even cut and rearranged the sheets of small tiles behind the stove for a more random look. The cabinetry is perfect. The glass special cut bar that sits over the quartz countertop came out perfect too. We could not be happier with the results. They also fixed our remodeled shower floor (it leaked) when they hadn't even installed it. There was a change of ownership right in the middle of this project and the people who did our bath remodel dropped the ball. Gallery Kitchen and Bath (thank you!!) took the shower floor down to the base; repaired that so the water would drain properly, put in the correct drain, and now the shower is functioning as it should with no leaking. Yes, I knew what I wanted for each project and did not depend on them too much for design, but for construction and pulling everything together. We would use this company again any time. Highly recommend.

On 31 May 2022 I signed a contract with Gallery Kitchen & Bath, hiring them to remodel my kitchen…read more On that date I gave them a fat check to cover the cost of materials plus part of the labor costs. The job was finally completed on 23 August 2023. That is 1 year, 2 months, 3 weeks, and 2 days (450 days) to complete the job! I was told up front that it would take 12 to 16 weeks to build and ship the new cabinets. Other materials, I was told, are readily available locally. The 12 to 16 week window passed with not a word from Gallery Kitchen & Bath. Several more weeks passed with no communication. Eventually I received a message from Cody in the office giving me excuses but no further information. She said that as soon as she has more information, she will let me know. That statement turned out to be a lie! Several more weeks passed during which my new cabinets were shipped to Gallery Kitchen & Bath and stored in their storage room. Cody did not contact me to tell me of the arrival of the cabinets as she had promised. I continued to impatiently wait for information which never came. Phone messages went unanswered, e-mails went unanswered. I drove to their storefront during normal business hours to find the door locked and nobody inside. I thought they might have run off with my check. I filed a claim with the Registrar of Contractors. Filing a formal claim finally got the attention of Nicholas, the owner of Gallery Kitchen & Bath. We had a meeting with an agent from ROC, Nicholas, and me. At that meeting Nicholas gave lots of excuses and apologies and promised me that he would start work on my project as soon as he finishes up other projects. In the presence of our ROC agent, Nicholas looked me in the eye and told me that he plans to start working on my project around the first week of March, 2023. Once he starts working on my project, that will be the only project he is working on until completion. There will be no interruptions in the workflow for my project. That statement also turned out to be a lie! Five months, 1 week, 6 days (166 days) later the job was finally complete. Obviously, there were a few interruptions! One day after completion I received a message from Cody. She was in a hurry to get the final payment that I owed. Gallery Kitchen & Bath was in no hurry to work on my project, but they were certainly quick to demand my final payment. In fairness I must say that the work that was performed in my home was very good. The workers were conscientious, knowledgeable, helpful, and detail oriented. I have no complaints at this time with the quality of work. Because of the lies, horrible scheduling, and absence of communication, I would never recommend Gallery Kitchen & Bath for any job.

I hired b and r for my trailer and they did an excellent job. I called before moving to Tucson set…read moreup the appt when I got here and they have always been fair. I value there opinion and the crew was alway respectfu. thank you

Disclaimer: I did not hire them to assemble my storage shed, so this review is based on their quote…read moreand not from in-person interaction. He quoted me $1000 to put it together. (!) This is a 4' X 8' simple shed, vinyl, and I have the pavers and the plywood for the foundation. The manufacturer estimates a 2 to 4 hour job. So $1000 would be a $500-$250 an hour charge! Hoo wee! I spent $900 on all the materials. Others quoted $250-$400 to do the job. Sorry, I can't recommend their handyman services. So take this review as if I went to a store, found that they were charging $16 for a gallon of milk. I didn't buy the milk, but I certainly cannot recommend buying that store's milk. And if you would read the owner's comments to the 1 and 2 star reviews including this one, the tone of his voice is telling. When a business receives a bad rating or review or a customer complaint, it is a great opportunity to make good and create immense good will, not only with the customer in question, but for anyone reading the review and how it was handled. More business owners would do well to learn this lesson. ***UPDATE So the owner then sends me a personal message to further berate me. This is unprofessional and childish behavior. I hardly write any 1 star reviews, but when a business owner is unprofessional, immature, and way overpriced, it leaves me no choice. Be cautious about hiring him. Do your homework and get other quotes. ***UPDATE (AGAIN) He changed his reply to this review from the negative one he originally posted. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Tucson-top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

We've made several purchases at Fractured Earth, they are always to helpful and have amazing tile!…read moreWill always be our go to place!

I had a lovely experience shopping for tile at Fractured Earth. Even though I only needed tile for…read morea tiny home project, the employees treated me like I was their most important client. The customer service itself makes me want to find more tile projects just so that I can keep giving this place my business. Thank you!!

I have been working with Gordon's carpet and tile for nearly a year now. The owners are very…read moreresponsive, pay close attention to detail and always up for a good conversation which has made my experience with Gordon's carpet and tile one of the best in town. I highly recommend Gordon's carpet and tile for their professionalism, sticking to their word and doing things right the first time.

Got 4 estimates for new carpet in our home, comparing the exact same Mohawk Silk Reflections…read morecarpet. Gordon's was significantly cheaper than the others and Bunny reassured me that they are able to pass on savings to customers because of their lower overhead. We just had 3 rooms installed and are very pleased with the results. The installers worked diligently and skillfully; their experience was evident and they were proud to explain the process. Overall, we are very satisfied with Gordon's and would definitely recommend them.

My project was to convert a crusty musty dusty old shed on my property into an office - add…read moreelectricity, lighting, mini split, insulation, flooring, drywall, enlarge/replace two windows and add a third and replace the swinging shed door with a sliding glass door. They came in right at estimate on time and budget and it's BEAUTIFUL. I could not be happier, especially with the glass door, which they had to cut to a new size and build a step for. The craftsmanship is amazing and they worked so hard to make my dream a reality! Plus they are just a delight to work with. Thank you.

From the owner: At Rising Remodeling, we transform homes with passion, precision, and a personal touch. Based in…read moreTucson, our journey began when COVID reshaped the industry and we took a leap to build our own business. What makes us unique is our unwavering commitment to genuine connections with our clients and a deep passion for turning dream projects into reality. Whether you’re a couple from New York looking to make your Tucson home a cozy retreat or a local family seeking a fresh, updated kitchen, we tailor every detail to your vision. We specialize in comprehensive remodeling services—from modern kitchens and stylish bathrooms to complete home transformations. Our team handles everything from tile installation and drywall work to plumbing, electrical relocations, and custom finishes. By blending modern design with quality craftsmanship, we create spaces that are both beautiful and built to last. At Rising Remodeling, your home is our canvas, and our mission is to create a welcoming space where memories are made.