Gotta admit, I was not expecting Five-Star service at a paint store...especially when not planning…read moreto buy anything. However, Store Manager Mike Vanneste happily assessed the quality of my "old" paint, put it on the machine to shake it thoroughly, and gave me a couple of stir sticks to be sure I was fully prepared to touch up the interior walls of my home. Nice, right! Then, a few weeks later, I needed to repeat the process to touch up additional spots with different paint colors. Supervisor Kyra was equally friendly and helpful. Also, no charge to assess and shake my "old" cans of paint. Must be a Dunn-Edwards thing! Worth noting, I have long been a Dunn-Edwards customer - both for our townhome and the HOA in which it is located, but neither Mike nor Kyra knew that at the time. That's Five-Star service, as well as Five-Star products!

I just came from D-E on Oracle. They had 3 customers in the store without masks. They were…read moreinteracting with staff at the counter. One of the people was the manager in charge (an assistant manager). All of them completed their business with no effort to obtain or wear a mask, and this on a day we're setting new records in the pandemic. The manager lacked a spine. I spoke with him, asked him why he is failing to enforce a posted policy, and he said people are really angry right now. Frankly, if the same people who are going to rallies without masks are in his store and he's too timid to speak up, this place is simply unsafe. If you have a coworker whose deodorant is failing, that's the time for tact. But this is not a time for a manager who can't draw the line. Something as simple as a handwritten sign on the door, "NO ENTRY WITHOUT MASK", would take care of this issue. And if someone enters without one, decline entry. You can't go to Costco without a mask. No one is angry about it in the store. They can't smoke inside the store. Well, maybe with this manager they can. If you are clear you will not have pushback. Wimpy enforcement leads to arguments. Try to enter a hospital without a mask. You'll see competent enforcement and willing compliance. I waited for them to bring my paint to the car (I refused to wait indoors with these issues) and in that time 2 more customers entered and shopped with no masks. That's the reason for a one star review. The store is not a safe shopping experience. I would give it 3 stars for a retail customer otherwise. They charge retail customers much higher prices than the contractors, making it clear we don't really rate much with them. If I were a contractor and there was not a pandemic, then I'd rate them 5 stars. The contractors get fair pricing and good products. But for everyone, unsafe is simply unsafe. Said the retired doctor.

Knowledgeable and professional staff. Fast response to my…read moreneeds. Very large local inventory.

Amazing courteous and knowledgeable service. Answered my questions and gave very helpful advice on…read moremy appliance repair. Price for part was very competitive.

Joshua took a granite remnant, and made a perfect radius table top for our outdoor patio. Great…read morework, highly recommend.

Great friendly above and beyond customer service. Took amazing pride in work. Quick attention to my…read moreneeds with excellent craftsmanship and customer service

we went to buy slab for our kitchen countertop ,the guy was very pushy he never even gave us time…read moreto think about and just saying "buy this it is on sale ,the sale is going to be over tomorrow".anyways we left and got tiles from other store .we will never go there again .

Best stone selection and service in town...wow to the whole experience! Lance is so knowledgeable,…read moreeasygoing, and exceptionally helpful with the entire process. He's that rare combination of experience, sense of humor, and integrity. Prices are reasonable, and delivery is a breeze, with careful forklift placement of your pallet. Tierra Stone isn't just for contractors either -- Lance helps the DIY homeowner figure out just the right steps for making stone installation a complete success, and we were happy to use tools we already owned to do our project. The 4000 lbs of flagstone we ordered -- plus a little more -- arrived in excellent condition (Lance told us in advance that he could easily swap out any broken pieces, but we didn't need that at all). Tierra Stone is top-notch -- outstanding!

Great prices on flagstone and Lance is very friendly knows the inventory and is great (2022).read more

Good selection for tiles of all types and slabs, ie: Granite, Quartzite and Marble. Very friendly…read morehelpers and sales people.

When things go wrong, they go really wrong! I ordered tile…read morefrom them. I was informed that the tile I ordered was 0.86 square feet. So I ordered more. After waiting a week, I went to pick up the tile and they had less than I ordered. They tried to tell me it was 1SF, which they had told me it wasn't. They made no attempt to rush the new tile, so apology, just rude behavior as they processed the return. The true measure of a business is not how they perform when things go right, but how they perform when there is a problem. They failed!

Surprisingly great prices can be found here and are cheaper than most things I've seen at places…read morelike Home Depot for example. The place is well maintained and kept including the bathrooms. Staff was friendly, attentive and helpful. We got exactly what we needed. And so far we've been coming here for all our home project needs.

I bought a solar light strip online and the newer product case split open …read more I called customer service they looked up my purchase and are replacing it and mailing it out all free as it's been less than 90 days . Cecilia was great help on the phone call thank you !

Great Products. I first bought screen room material from another supplier that was inferior with…read moreround spline. The screens came loose in 2 years. Westerner has their own shaped frames that hold flat spline so securely that the screens will tear before they get loose, and that would only happen when the screens get really old. Troy and Ron are very friendly and super knowledgeable. If you're looking for some weird or ancient metal/vinyl product, they probably know all about it, can make you something similar or give you the supplier if it still exists.

I called and spoke to Troy from Westerner product to replace my roof and 2 awnings on my house…read more Troy was very good and helpful. I recommended Troy and Westerner to many people in my community. Troy was very happy and pleased for all the work I sent there way.

I didn't know the name of the product. I described it, he laughed, offered me 2 sizes, saw my…read moreconfusion, pushed one accross the counter and said Have a Nice Day. No charge. No hassle. No embarrassment. Just quick, friendly, helpful service. Best experience !

Tim is wonderful and super helpful. I wish every business was as so kind as these guys. They…read morehave stuff you can't find anywhere especially during the supply chain crisis. Their pricing often bests Amazon and you get a guaranteed product that works with free advice.