This is a long read, but very important info for ANYONE who is considering North East Dental as a…read moreviable place to go for dental work.
I am still dealing with an utter mess after visiting Dr. Kinga's Allegheny office.
I was very wary of the treatment plan Dr. Kinga outlined on my first visit. After x-rays and a technique she used to measure my gums, she said I would need a thorough (and definitely painful) gum scaling. That was my first appointment, and I was encouraged to make 2 more follow up appointments on the spot.
On my next appointment, without even cleaning my teeth, she filled a cavity, and attempted to fix a small chip in my front tooth. If I had more life experience or know-how about basic dentistry, I would have known how unprofessional and below the board the place really is--but as it was, I trusted Dr. Kinga's expertise as best I could, even though I knew not doing a cleaning first seemed fishy.
I then got a bill for the work done so far, over $600 for:
-Xrays
-1 fixed chip tooth
-1 filling
-The so-called gum measurement
A WEEK LATER, the chip repair on my front tooth snapped directly off the tooth, taking more enamel with it. It was very painful, and caused me a great deal of anxiety and discomfort.
I went directly back into the office to show Dr. Kinga my tooth. She said she could fix it for me, but by that time, I wanted nothing to do with them.
Even without insurance, I am certain they were trying to bill me to their advantage only; jacking up prices is a dirty and dishonest thing to do.
To make matters worse for them, I am now a patient at an extremely reputable Dental practice, where upon first seeing my teeth, they told me my gums were perfectly fine, and they suspected that suggesting scaling was an attempt by Dr. Kinga at over-treatment for the purpose of collecting more money.
My new dentist also confirmed that it was extremely negligent and ridiculous that Dr. Kinga did not clean my teeth before performing her dental work. They were able to see dental adhesive/cement on my chipped tooth, and confirmed that the enamel had been extremely damaged by Dr. Kinga's botched work. I paid my new dentist to restore the tooth completely, which of course cost even more money.
I have a bill for the remainder of the services that were performed at North East Dental that has been sent to collections, and I am working with them and a lawyer to resolve this issue.
All I would like is the bill dropped, as on principle alone I refuse to pay someone who caused MORE damage to my teeth, but North East Dental has been extremely unprofessional whilst I try to resolve this issue with them. Dr. Kinga would not speak with me on the phone, instead instructing the receptionist, who was extremely rude, to tell me there is nothing they can do until Dr. Kinga "talks to her husband." I am able to continue with my lawyer even without their cooperation, but seeing as I made it clear that all I want is the bill dropped because of actual, recorded, painful damage to my teeth, you would think they would want to cooperate or even display a bare minimum amount of professionalism.
They continue to deny any responsibility, parroting the phrase that they "did this work in good faith" and demand to be paid. Utterly ridiculous. I may be young, but I know I have rights as a patient, and I refuse to pay them a cent.
I would recommend that you STAY AWAY from North East Dental.
What a nightmare!