Best body shop experience ever. I came in to get a quote for the large dent my car had after being…read morerear-ended. My car was looked at immediately and, beyond my expectations, they said they had space to fix it on the spot! This was a total blessing after I had spent the larger part of a month trying to get an appointment in at other local body shops. While waiting briefly in the office, the mechanic, the assistant and I had a great conversation and before I knew it -- my car was fixed *perfectly* and I was out of there with time to spare before arriving to work. The people at B&M were so kind and generous with me while they did such fine work on my car. I'm definitely returning (plus their location couldn't be more convenient). Additionally, I appreciated B&M's empathy and unpretentiousness when my car was getting fixed. As a young woman who isn't wildly familiar with car mechanics, I've had so many experiences with other body shops where I am implicitly demeaned or belittled for seeking car repair. B&M heard me share the needs my car had and quickly fixed the problem. :)

I am unsure why you'd take a vehicle here. Everything we had completed for repairs was done at…read morebelow a mediocre level. Taping off things? Unheard of. Block sanding, who does that. Assembly and putting bolts and pins back in, optional. And spraying paint, you're better off having a two year old spray with a rattle can. I wish I could attach pictures to show how our bumper was put on. They cut tabs off another bumper and used sheet metal screws to screw the tabs to the new one.

The folks at Don Kuhn made a very stressful event manageable, and treated me with patience and…read morekindness every step of the way. My car looks great too. I ended up here on the recommendation of a family member, and I'll definitely recommend them to others!

Service from scheduling to picking up my truck and jeep were tremendous. Best Auto Body shop in…read moreWestern PA. The very pricing for the work made the experience even better. Eric, the mechanic, and Steve, parts guy, did a tremendous job finding parts for my jeep and getting the repairs done quickly and done well. Mike completed both vehicles with the best detail work I've ever seen. Very appreciative to Lisa, the Administrative Assistant, for making the scheduling easy for both vehicles.

This is the first time I have ever written a review on Yelp. I went out of my way to come on here…read moreto enlighten you all about my experience. A few weeks ago I got a flat tire on Friday night. I let it sit overnight because it was late an no one was open. I called at 8AM Saturday morning. They said we will be out there within a few hours. I felt OK with that game plan. The guy called me back and said, I want to help you out before the day gets busy. He was out at my apartment in 20 minutes. He knew exactly where he was going. He did not even need to call for directions. He took my car to a tire shop for a very reasonable price. Here's the bottom line: if you have a flat or have car troubles, and don't call these people, then consider yourself an ignoramus.

Great job on car, but I wasn't impressed with the 3 percent unannounced fee charged for using…read morecredit or debit card!! Should be told upfront that fact!!

Just want to add that after all these years (and I've been coming here for 20), the service and…read moreexpertise is just as great as it ever was. I prefer servicing my vehicle here even more than the dealer. Simply the best.

Service was done on my car in January. The same thing broke down again in May. Was told if…read morethe part installed was defective, he would replace at no cost. Waited over two months to get the car repaired. Was finally told that I should take the car somewhere else to get fixed. Owner is only looking for big money. Rotten human being. Dishonest and I am glad I will never return there again.

THE BEST! They care about their customers and the cars they work on. It is so evident…read more I had concerns because my brakes were grinding and thought I had to have those or the routers replaced. i called around and Penn Auto was able to squeeze me in the following week. I dropped my car off and they looked at it right away. To my relief, they explained that my car was fine and why the grinding was happening. While I waited, they turned the TV on for me and had a very nice waiting area. They didn't even charge me for looking at the car--I know other shops would have or would have tried to replace the brakes. I will be returning!

Advertising programming and diagnostics on your sign to get walk in customers but having a two week…read morewait time for service?

Accidents happen such is life even to the most careful drivers. About 3 weeks ago after my ice skid…read moreaccident into a guardrail I was able to safely drive my vehicle here for a preliminary estimate. Wolbert's accepts car insurance claims and with my company they are on the preferred list. The staff was extremely warm and friendly. I was given a preliminary estimate and they were able to schedule me three days later. They told me it would take two days to complete the work. I deferred the repair until after Holy week since the car was drive able. I took the car in yesterday and got a complimentary ride home. You are given a website link with your estimate so you can check the progress of your repair. This helps greatly when there is "hidden" damage. In my case there were two other pieces needed. I was a little apprehensive as to how long it would take to get those pieces but they had them the next day. I got called mid afternoon letting me know my card was ready. They came and picked me up. I settled the deductible and the staff was very friendly and made me feel welcome as I waited for them to bring my car back to me. They also gave me the final estimate which would be turned into insurance so I would know the exact amount of the claim. They offered me free soft drink from the refrigerator. I loved looking at the three turtles they had acquired that had grown and were sitting on their train tracks. I should note that Wolbert's does not use genuine dealer parts which is a requirement when filing a claim with my company. Since the work being done was cosmetic and they also verified I had no mechanical damage I was grateful. The front of the car looked like it never hit anything. Also, they offer free complimentary car wash with your repair. For me that is helpful no matter what the weather because the undercarriage is what really is important when getting the car cleaned. My insurance company has warranted the repairs lifetime outside of normal wear and tear. I've used their services years ago and remembered how pleased I was with them. I feel a lot better having my own car back so I can drive again. Located on East Crafton Ave near Sarafino's they are open weekdays only. Also, note that if you arrange a rental then they will have the company bring that car to you at their business and will have them pick it up from there when the work is completed.

This Gerber location is the epitome of what good customer service is all about! I have used them…read moremany times before and was always pleased. The most recent time (February 2026), they outdid themselves! What was a very unsettling experience for me (the car accident) was made so much easier by their caring staff - every single employee I was in contact with was helpful and considerate. And my vehicle looks great- both inside and out!

After I hit a deer with my car, I was heartbroken -- the front end was in rough shape, and I had no…read moreidea what to expect just moving back to the area. A friend recommended Prime Collision, and I'm so glad I chose them. From the start, Tom and Susan were incredible. Tom explained exactly what needed to be done and kept me informed throughout the process. Susan took care of all the paperwork and made everything feel easy and stress-free. She even took the time to wait for me to arrive to pick up my vehicle after they had closed for the day. Not only did they do an amazing job -- my car looks brand new again -- but they actually finished the repair two days earlier than they originally quoted. That kind of efficiency and care is rare these days! I highly recommend Prime Collision to anyone needing auto body work. Thank you, Tom and Susan, for going above and beyond! Debbie Confer

Polite staff, and good service! My car was repaired with…read morecare and courtesy. The customer lounge was very comfortable.

I echo the good reviews for this place. On a road trip when…read moremy truck started wobbling. I called around and no place I called could take me for several days. So I asked family in the area for recommendations and they told me about Allegheny County Customs. I explained that I had to be back on the road the next afternoon and although the place was busy, they worked longer to accommodate. Checked all 4 of my bearings and determined only one was bad, fixed it, no upsell, and fair price charged.

I have been taking my car here to Shawn for years for mechanical issues. He's the best around! I…read morewouldn't take my car anywhere else. And Nick does amazing body work, too! Tina is always a pleasure to deal with there. Highly recommend!