I needed a ring removed from my finger today so I stopped in at Halfmoon Jewelers. The gentleman…read morethere explained what he would do, then skillfully and carefully removed my ring in under 5 minutes without any discomfort . I left with a great sense of relief and a plan to return.

In December 2022, I gave owner and jeweler Art Curco an old bracelet with six stones in a gold…read moresetting that was an inheritance from my grandmother, and asked him to use the stones to create a pair of earrings, a ring, and three matching pendants so I could give two of the pendants to my daughters as gifts. He did an AMAZING job, and I absolutely love the end results. He was very knowledgeable and took the time to listen to what I was hoping for. I especially appreciated his guidance on selecting a ring band that would be suitable for the original stone and setting. He took great care with this project, and delivered beautiful results that will continue to be family heirlooms for years to come. He finished all pieces in time for holiday gift-giving, and his work was affordable. I recommend his work without reservations.

My wife and I went to the Clifton Park store to have a signet ring of mine straightened and…read morepolished and were treated like we were their favorite customers. They did not charge me for the work on the ring and gave good advice on adjusting the size for our grandson. We had never been to Hannoush before but the very friendly service by Donna and her coworkers on our first visit will cause is to return the next time we're in the market for jewelry.

I am unhappy about the way that I was treated by the staff of Hannoush Jewelers on Wolf Road…read moreyesterday. A woman named Jordan left me a voicemail in the morning. She said that my "gold band you ordered" had come in." What gold band? I didn't order any. I called her back. She looked up the order. Apparently, my husband reordered the same wedding band that I originally bought him, but in a bigger size and he was trying to do it on the q.t. The wedding band has been a sore point both literally and figuratively, because it always fit too tight. To backtrack, just before we got married, my soon-to-be husband picked out his ring at Hannoush. I told him to try it on, order it and I would pay for it. There was a sizing problem. One floor sample ring was tight. The next size up was slightly loose. His original sales person kept telling him to get a snug fit so he wouldn't lose the ring. Meanwhile, I kept telling him to make sure the ring was comfortable because fingers tend to swell up in the summer. He picked the tight ring. When he brought it back to be stretched, but it was barely stretched at all. So, the ring never fit. His salesperson said they couldn't stretch the ring a second time because it would crack due to metal fatigue. I don't agree. I use to make jewelry. I would have taken my jewelry torch and ring mandrel out of storage and stretched it again myself, but my husband didn't want me to. So, fast forward to yesterday. No one likes unpleasant surprises and that message from Hannoush certainly was. Jordan called me, so I figured I was suppose to show up and pay for it. The replacement ring was over $1K. I hadn't budgeted for it. I mentioned the phone call to my husband. He frowned and didn't say anything. When I showed up yesterday to pay for it, I was told by a saleswoman named Michelle that my husband already picked it up. I told her that I wasn't happy with the way this was handled. If my husband wanted me to get him a new ring, he could have asked, but he didn't. He paid for the replacement himself. I know the original ring holds a lot of sentimental value. He keeps it in a metal case. He just wanted a wedding band that finally fit, even if it set him back. I'm editing this portion to clarify, because this Yelp review has apparently attracted some attention. I'm responding to feedback from a fellow reviewer, who wanted to know if my husband was deceptively trying to force me to pay for the ring. The answer is no. He was not. Michelle acknowledged that my "profile was used to place the new order." So the salesperson--who was neither Jordan nor Michelle--looked up my original purchase. She made sure to order it one size up and then with a click, she placed the new order in my name. How is that possible ? How can someone just impersonate me? I wasn't even there to agree to it and saleswoman didn't call to ask my permission. On paper, she left me on the hook for $1K+, which is why Jordan called me to say, "the gold band YOU ordered has come in." Why didn't the saleswoman take the time to write down my husband's name and his contact information? Was it sheer laziness on her part? At least, she could have asked a few more questions. He is in their database and I'm sure he introduced himself when he met with the salesperson. He always does. Hannoush carries wedding bands manufactured by other companies and doesn't seem to keep them in stock, so many of them have to be ordered. However, by calling me, Hannoush put me squarely in the middle of the new transaction, which wasn't suppose to happen. It left me feeling confused and upset. I explained this to Michelle when I was at the store. Her response was nasty and haughty. "You should take it up with your husband," Michelle said. She denied that their salespersons did anything wrong. I did nothing wrong! An apology would have been nice. My husband is too upset to talk about it. This new order was handled thoughtlessly. No class. I don't mind that my husband was trying to make the purchase discreetly, but it didn't work out that way. The way I was treated yesterday was a far cry from our visit to the same store earlier this month. My husband bought me a gemstone ring for my birthday. We showed up on a weekend and the saleswoman was excellent. She took the time to ask so many questions. She made sure I picked out just the right ring for myself. She said she was surprised by my knowledge of gems and precious metals. So I'm not saying that the entire staff at Hannoush is awful. If you find a product you like there, make sure you get good service from someone who really cares about their craft. If a salesperson is rude or disinterested, find a better one or take your business elsewhere. I was pretty appalled by reception I received from Michelle yesterday and that "surprise" phone call.

We could not be happier with the anniversary wedding bands we had especially commissioned from…read moreGrant at N Fox Jewelers! They are actually better than we imagined. We came in with a basic idea of what we wanted - silver bands with birthstones representing each of our 3 kids. Grant asked very careful questions, and offered the advice and guidance we needed for the outcome to be the best. Size, materials, layout, mount, finish. We went with white gold and colored diamonds. Ordered the materials. Grant checked in with us along the way, it took about three weeks, he also refinished our original wedding bands. We are just so very pleased and thankful for the talent and care given to fabricating our rings. We couldn't recommend N Fox Jewelers more highly. The best.

Just wanted to give a shout out to Matt Howard for my experience at N. Fox Jewelers in Saratoga. We…read moreare always in Saratoga with family and this was my first time at this jeweler. I wanted to buy my wife some stud diamond earrings she can wear daily. Matt helped us pick out the right pair for her and you can't beat their prices. I look forward to future purchases at n. Fox for me and my family's needs - and will be sure to reach out to Matt directly before heading over. If you're looking for some fine jewelry, you can't beat the staff and amazing selection at n. Fox Jewelers. Don't think twice to walk in here, this is a judgement free zone - unlike most jewelers. I was treated wonderfully by Matt Howard and his team. Great experience A++++.

great service at Noirs. Noir a great person to deal with, Have…read more bought watches to have battery replaced and reasonable charge.

I was a Saturday morning walk-in and experienced outstanding customer service and and technical…read moreexpertise at this family-owned business. I brought in two watches for repair -- one a battery replacement, the other a small repair on a vintage watch -- and Nur completed the work in less than twenty minutes and cleaned both watches, all for $15. I was blown away by how efficiently the work was done and how reasonable the price was. There is a public parking lot right around the corner, so the whole endeavor was a breeze. Highly recommend!

I took my fiancees $5500 ring to Glennpeter Jewelers in Clifton Park to get resized last January…read more When it was returned, we found a couple of dinks but my fiancee was certain that she had banged it and caused the dinks herself. For our anniversary, I took her to the original jeweler to get the ring cleaned and re-engraved as they had clipped the band when they sized the ring. The original jeweler was mortified when he saw its condition. There were 3 broken diamonds in the band, and under a jeweler's lens you could clearly see that the dinks were tool marks. They begged me to leave the ring with them to get fixed, and offered a letter clearly stating that it was when the ring was re-sized the damage was caused. They even went so far as to say what tool had caused the damage, and how it was improperly used. When I called Glennpeter, the manager was new and could not help us. We instead called the GM, Mike Brown, at the Albany store, and the first words out of his mouth was calling us liars. He then proceeded to get into a screaming match with my pissed off fiancee, and hung up the phone. I would not recommend getting anything from or allowing anyone at any Glennpeter Jewelery outlets to touch your precious metals.

From the owner: The world's finest diamonds are exclusively offered at Glennpeter Jewelers. Come visit us at one of…read moreour (3) convenient locations in Albany and Clifton Park, NY! At Glennpeter Our mission is to be the most trusted fine jeweler in the Capital District, where everyone shops to get engaged and mark other precious moments in their lives. We will be defined by exceptional personal service and an extraordinary guest experience while delivering both nationally recognized and exclusive brands at competitive prices. We aim to serve and enhance our community through partnerships with local organizations and charities, our employees, and our clients. Please visit our website to view our collections and to book an appointment. We look forward to seeing you soon.

My wife loves Kay Jewelers. As a result, almost all of our jewelery purchases are done at Kays. It…read moremakes her happy, which is fine with me. That being said, I know very little about jewelry. I assume that no matter what I purchase I will end up paying too much. However, like other things in life, I look at value more than price. If I am getting a piece that makes my wife happy and doesn't put me in the poor house, I am fine with that. My wife has wanted a special custom diamond ring wrap for her engagement ring for years. She has hinted about it, she sent me links to it, she started saving for it, etc. She knew what she wanted. Kay had a big sale in November and I wanted to buy it for her for Christmas but I didn't want to open a line of credit because she would see the statements in the mail, which would ruin the surprise. Kays refused to send the statements to another address. So, I had to pay cash instead (which only leaves a small paper trail). Problem is, the sale only applied to in-stock merchandise and the ring I needed had to be ordered from another store. But, they couldn't order it unless I paid 100% upfront for it. However, manager Chelsea was super nice and we figured out an arrangement that worked for both of us. My wife loves the ring and I am happy with the price I paid. Whenever we go in they are friendly, they have a quick turnaround time for custom modifications, and their many branches allow us to have our jewelry serviced at other places without hassle.

Buyer beware. They overcharge and have policies that only benefit them the seller and can be…read moremanipulated for their benefit. I was a long time dedicated customer and will no longer shop there. Staff is rude and inconsiderate the company as a whole has no customer service that helps the customer. Never go in the store and think you had an inspection and they documented they did not....get your paperwork as back up to protect yourself. Otherwise, you will pay for it.

For context, I rate products and businesses on a simple scale: 5 stars means I love it, 4 stars…read moremeans I like it, 3 stars is okay, 2 stars means I didn't like it, and 1 star means I hated it or think it's unsafe. 5 stars earned here. Wits End in Clifton Park is a really neat, very expansive store. Every time I go in, I feel like I could walk around for an hour and still not see everything. They have all kinds of decorations, and if you are looking for unique Christmas ornaments or special decor pieces, this place is absolutely worth checking out. It is not just seasonal either, there are gifts and decorative items for all times of year. They even carry clothing. The prices are not cheap, but the store has an upscale aura and I personally do not mind paying more for items that feel unique and well chosen. It does not feel like a big box store, it feels more like a specialty shop where you find things you would not see everywhere else. I have heard people say the staff walk around and watch customers closely. Honestly, I can understand why. The layout has to be a security challenge, there are multiple rooms, different levels, and even an upstairs. I would imagine shoplifting could be an issue in a store set up like this. For me, the staff have always been friendly and helpful. I actually wonder how they keep track of where everything is in a place that big, that alone is impressive. Around Christmas time it gets very busy, which says a lot about how popular it is. I usually make it in about once a year during the holidays, but you could shop here anytime for unique gifts. The only thing that feels a little off putting to me is the number of signs about broken ornaments and being charged 50 percent if something is damaged. I do understand why they have them, a lot of people do not watch their kids closely and accidents happen, and adults break things too. Still, seeing the signs all over the place does change the feel a bit. That said, it definitely does not stop me from coming in. Overall, I really enjoy this store and always find something interesting when I visit.

8/15/2026. What a shopping disappointment. While the card and jewelry sections were well stocked,…read moreothers sections such as entertaining looked old and tired. The loft hasn't changed inventory for years. The biggest disappointment was the women's "fashion" department. Thought I was in a thrift shop, although the prices aren't thrifty. Lastly, there was a strong smell of mold.

I can sum up why I shop here in 3 words: "It's not Macy's!"…read more With the exception of Macy's own brands of men's clothing such as Club Room or Alfani, I can find almost the exact selection here without anywhere near as many coupons with fine print, bait-and-switch items, tiered store cards, and those ridiculous preview days. Okay, they do have some of this stuff, but it's nowhere near as bad, as intelligence-insulting, or as in-your-face. The employees here are very friendly - naturally friendly. That's probably because Boscovs is THE anchor store in this mall, as compared to their store in Colonie Center which is competing with you-know-who. I can't give this store more stars, however, because their line of men's clothing - the primary reason I'd come here - is hit or miss. Their jeans are overpriced, and they typically don't have them in my waist size (30 - rarely do I see any below 32). It's the same for their shorts. On this particular visit, they had a huge sale on t-shirts and polo shirts at a really good price. But they did not have a single shirt in the colors that interested me in size Medium. I suspect they bought a huge selection of overstock from somewhere else in the sizes they couldn't sell. At different times of the year, though, I've had really good luck with sweatshirts, flannel shirts, and sweaters at really good prices. I've also had better luck with many other departments in the store. When I shop here for men's clothes I have to go in with the mindset that I won't necessarily find what I want. But I can always go to the nearby Kohl's afterward.

Went here to find a nice couch at a fair price. I worked with Kathy at Clifton Park. She was…read moregreat, even help expedite the delivery for us. The sofa is nice quality and very comfy, happy with the price, quality and service.

I am so impressed with this jeweler!…read more My only complaint? I wish they were closer (we're 2 hours drive apart). I hired them to create a custom ring for me. I wasn't clear on the design but knew I wanted it to contain 6 stones. They worked with me through every step of the design process. I just picked it up and I love it!

Sheryl is by far the expert in gems. Her service is exceptional. She has unique pieces at very fair…read moreprices.

Repaired my Willis Judd magnetic bracelet when the spring pin broke for no charge. Thank you very…read moremuch!!

The customer service at timesquareclockshop.com is first rate! They bend over backwards to help…read moretheir customers! I will shop there many, many more times!