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Hockessin Eyeworks

3.5 (14 reviews)
Closed • Closed

By appointment only

Updated 2 months ago

Services - Hockessin Eyeworks

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

Hockessin Eyeworks Photos

Recommended Reviews - Hockessin Eyeworks

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9 years ago

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3 months ago

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2 years ago

Same day appt Doctor was great and informative Got free readers Very fast and thorough Would highly recommend

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2 years ago

Business owner information

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Roger A.

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5 years ago

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7 years ago

Service was prompt and friendly. I will return for another pair soon My job is hard on glasses So I will get a second pair for emergencies

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7 years ago

Business owner information

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Roger A.

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7 years ago

I was visiting family and had an emergency. Eyeworks got me right in and fixed my problem. They were amazing!!!

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7 years ago

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9 years ago

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11 years ago

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10 years ago

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15 years ago

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9 years ago

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Roger A.

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Ask the Community - Hockessin Eyeworks

Simon Eye

Simon Eye

2.3(45 reviews)
2.2 mi

I have been using various Simon Eye locations since the 90s, and this is the only location that has…read moregiven me problems. The doctors and their staff are fine. It's when you want/need to buy glasses that the problem begins. I have purchased glasses from Simon Eye every year for the past 10+ years. I now have several pairs of glasses I can't wear because my prescription changed. This location carries the brand I like, but did not have the frames I wanted last year in 2024, and said they could order them, which they did. The associate also ordered the lenses, and when I picked up the glasses, they didn't seem right. Everything appeared concave through my lenses. She got the measurements wrong and had to remeasure and have them remade. In the meantime, I was wearing the pair I had purchased the year before, in 2023, and inquired about a scratch on the lens that I couldn't remove. She said oh you did that. Nothing we can do. I said Why do I pay for scratch-proof lenses?? Suddenly, they could honor their "scratch-proof" warranty and make me new lenses. The other new pair with remade lenses came in, and the 2nd set of lenses was fine, and I also purchased prescription sunglasses. Both pairs of glasses from 2023 and the new 2024 had brown transition lenses. I purchased frames back in 2022 with grey transition lenses. I returned several times during 2024 to have both pairs of glasses and the sunglasses adjusted, and every time they asked Did you get them here? Even though it is in my records that I have made all these purchases, and they say to come back anytime for adjustments. Fast forward to 2025, and my prescription changed AGAIN. I don't want to BUY another pair of frames. I have been wearing them for not quite a year. I want to get some more use out of them; they are beautiful and I like them. Should glasses be disposable? They are not disposable contacts. The doctor appointment was fine, but I mentioned how many weeks it took me to get glasses the year before because the associate measured wrong, and the doctor said Let me give you this person who has been here forever and knows what she is doing. The optician asked me what glasses I wanted to buy, and I told her I just wanted new lenses for the frames I was wearing that I purchased here, as they were less than a year old. She was clearly annoyed and said they can't guarantee anything, even though the frames came from there, and proceeded to fill out the lens order. I should have taken my prescription and left at that point. She did not take measurements or ask questions, and handed me the form to go pay at the front. I just assumed she knew what she was doing and was replacing the exact lenses in my frames with the new prescription, which is what I asked for. I paid and went home, and then noticed on the receipt it said grey lenses, called back and said these should be brown. Received a call from her saying it's not grey, I straightened it all out, they are brown. I get a call that my lenses are in. Come to pick them up, and can see that the techs are looking at them and asking questions. Someone told me the lenses came in grey, so they sent them back and got brown lenses made, but now the lenses don't fit my frames. They fit my frames from 2023, with the grey being from 2022. I was told the associate was a long-time employee from another location who filled in that day. She obviously could not be bothered to do her job correctly. They told me I could get them remade as a courtesy. What?? Finally, a different optician came over to help me out, and she said we would make this right. I also tried to get my sunglasses adjusted and was told by the tech that we can't guarantee anything. The optician did finally figure out what was wrong. The order was placed for the last pair of lenses I received, which was for the scratched lens replacement for the 2023 frames. So the "long-time employee who knows what she is doing" who placed my order and did not ask questions, just lazily looked at the last order, and ordered that size with the color of my 2022 lenses. NOT the last pair of frames I purchased, which were on my face. It doesn't even make sense. And did she lie that she corrected it since they still came in grey and had to be reordered in brown? The last optician did make it right, but that took another 2 weeks, and of course, she should have made it right because it's not like this was a favor. After all the time this took and all the issues that have occurred, I will be taking my business elsewhere. There are so many other options available, and I have been wasting my time and my money here. I am also starting to think that my prescription has not actually changed so many times, and that it's just that they can never get it right here. I will find out for sure next year when I go somewhere else.

for the 3rd time in 6 months, my appointment has been cancelled - at the last minute. When you…read morecall, NO ONE answers. When you hit opinion 6, the phone hangs up (administrative office). The OFFICE MANAGER HIDE and wont call back. equipment broken for a month now. you cant get service if the machine is broken. Simon has my message from 9:12am today, Jan 6. DONT GO HERE. Terrible patient treatment. My rating of 1 is very valid. Lets see if they even call back.

Photos
Simon Eye - State-of-the-Art Technology

State-of-the-Art Technology

Simon Eye - Contact Lens Evaluations and Fittings

Contact Lens Evaluations and Fittings

Simon Eye - Pediatric Eye Exams

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Pediatric Eye Exams

Precision Eye Care - Welcome to the new Downingtown office! We've moved from 38 W. Lancaster Ave to 50330 Horseshoe Pike!

Precision Eye Care

4.3(6 reviews)
16.4 mi

I've been to several eye doctors in the 12 years I've lived here and Dr. Yannelli and her staff are…read morethe best, by far. They have a variety of hours so getting an appointment was easy. Dr. Yannelli is extremely professional, smart and friendly. Her staff are also very pleasant and the office itself is cute with a good selection of eyeglass frames. They are very honest. No one tried to pressure me into pricey frames and they gladly offered to give me my written prescription in case I wanted to shop elsewhere for frames or contact lenses (I bought both through them but just the fact they willingly offered the prescription showed their honesty). My two kids and I had routine eye exams and we ordered new frames and lenses and two of us ordered contact lenses. Everything went great and we got exactly what we wanted. During another visit, Dr. Yannelli took care of my eye infection and everything turned out great. We are getting ready to return since my youngest wants contacts and I have no doubt they'll get him the right lenses for a fair price. I can't say enough good things about this practice!

This is by far the best eye doctor I have ever been to! Dr…read more Yannelli runs an extremely professional, extremely friendly office. She worked hard, using the most up to date equipment, to find me the best fitting contact lenses (as anyone who has ever struggled through wearing ones that don't fit quite right can attest to). Her follow up is amazing as her and her staff checked in to be sure everything was ok. Her assistant, Stacey, is a lively, fun and vibrant professional to work with and she worked wonders on my new glasses. They are perfectly level and close enough around the ears without giving me a headache! I highly recommend Precision eye care. It is a close to home, friendly business that exemplifies the very best characteristics of Downingtown. Did I mention they have Saturday hours? Amazing.

Photos
Precision Eye Care - We welcome you to our new office!

We welcome you to our new office!

Precision Eye Care
Precision Eye Care - Contact lens wearers, especially new learners, can enjoy our dedicated space to try on their new lenses!

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Contact lens wearers, especially new learners, can enjoy our dedicated space to try on their new lenses!

Hockessin Eyeworks - optometrists - Updated June 2026

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