Ordered a bracelet from here as it was priced lower than market value. I think they called it part…read moreof the friends and family deal on their site. Cheryl had reached out to me after I ordered and let me know the turnaround on the size and wanted to confirm it was actually not too big. I ended up going a size smaller than anticipated which turned out to be the correct choice in the end. So, I am grateful for her reaching out. She also made sure to overnight my package so it arrived before I left on my trip out of town. It arrived just in time! Overall, I definitely recommend this place! The prices are great and the personal customer service was so nice and actually really needed. I will be checking here first next time I have a jewelry need. Thanks Cheryl!

I went into JR Dunn this morning, WOW, the new remodel n renovated store is just gorgeous!…read moreI did not go into buy anything.I went in to have a link taken out of my Cartier watch. They are so helpful so professional and friendly , especially Michelle , she's terrific and I don't remember the woman's name who took care of my watch but she was lovely! They're jewelry is just gorgeous , and I would highly recommend JR DUNN to anyone looking for something simple or something big and it's a great location , easy parking!

After checking yelp reviews for a jeweler I came to USA Jewelers to have a ring repaired. They…read moredefinitely lived up to the previous reviews Dave and Kelly were not only a pleasure to work with but their work is outstanding I love my ring and now feel secure that I will not worry about losing it

Had a couple rings sized here and prices were fair. Very nice family owned business. Kim was very…read morenice and helpful. I was looking for a jeweler and the inventory is absolutely the best! I will be back!

The service at this jewelry store is truly exceptional. Everyone here is so friendly,…read moreknowledgeable, and helpful that every visit feels like catching up with family. It's a family-run business, and you can really tell, they care deeply about their customers and the quality of their work. I've been coming here for years to maintain my engagement ring, and every experience has been wonderful. The couple who own the shop work on the pieces themselves in the back, and their craftsmanship and attention to detail are outstanding. Their engagement ring selection is beautiful, with both timeless and unique options that show how much they truly love what they do. It's rare to find a place that combines such skill with genuine warmth and integrity. I always leave feeling confident that my jewelry is in the best possible hands.

Everyone there is kind and their prices are reasonable, I got a great deal for getting my soon to…read morebe husband's wedding ring resized. I will certainly return for jewelry cleaning and any other needs, thank you for the great service. They are awesome.

Above and beyond!…read more osef and Joseph are true masters of their craft. Their attention to detail and precision in every repair and restoration is genuinely impressive. They took the time to explain the work needed and delivered results that exceeded expectations. My watch now looks and functions like new. Highly recommend them to anyone looking for trustworthy and skilled watchmakers.

Great place, and great service. Waited while watch evaluated and repaired. Trustworthy service…read moreproviders

Hands down it's an excellent store! Aubrey was amazing…read morefixing my jewelry It's the place to buy or sell jewelry! I strongly recommend it

I took my watch in for a simple cosmetic job, replace the bezel insert. When I got it back, you…read morecould remove the bezel with your fingers, it was missing one of the four bezel springs, the bezel clicks were sloppy and not distinct , probably due to the missing spring. I confronted the repair man with my concerns, got no satisfaction except for the sales girl repeating "we want you to be happy" over and over. I will take my watch in to JR Dunn, which I should have done in the first place. This place may be good for jewelry, not, in my sad experience, for even the simplest watch work

Barbie is awesome as is Diamonds by Raymond Lee I get…read moreeverything here. Wonderful service quality and prices.

Coolest jewelry store you will ever enter. Walked in to get my ring fixed and everyone was so…read morefriendly and helpful (Donna and Dan are awesome!). The jewelry is absolutely stunning, and you can't walk out without putting a new piece on your wishlist (I've got a laundry list going at this point and need 3 more jobs). The store has aquarium tanks galore so when you aren't drooling over the jewelry, the tanks have you captivated. Just go already. If you like diamonds, aquariums, and good service, 10/10 recommend Diamonds by Raymond Lee!

My grandmother wanted to find a place where she can repair a sentimental pendant. The pendant…read moreitself is surrounded by gold. She was under the impression that it was filled with 10K gold. There was a jeweler who explained the gold is actually less than 10K and the gemstone in the center is a gold stone. He also took his time to explain what the process would entail if we wanted to make the gold part of the pendant in 14K. He also went into depth on possible costs. He explained it in English to me and then took his time to explain it in Spanish for my grandmother. He was honest and patient with my grandmother which is something I really appreciate. I would be coming back here for any of my jewelry needs: repair and purchase. Highly recommend

We bought our wedding rings at Precious Jewelers and it was a fantastic idea. We had visited…read morenumerous stores looking for a good price and quality, and I'm so glad we found them. The customer service was very kind, and they were able to get our rings ready very quickly, considering our wedding was just around the corner. I 100% recommend them.

I have been into Class Jewelers several times for various services. I needed replacement batteries…read morefor my watches and I met the new owner, Nouman. A very pleasant experience, secure location and friendly staff.

I had a really good experience today at Class Jewelers in Deerfield Mall. My favorite ring kept…read moreflipping over. Kangie saw that I was on a walker, so she opened the door for me. I was expecting to pay a fortune to have the ring sized, but Kangie put a ring guard on it. Now it fits perfectly. And for only $21. Thank you Class Jewelers and Kanjie.

I brought my ring there to be sized. They told me that it might not be perfect because it was going…read moreto be sized more than two sizes larger and had a precious detail in it. When I got the ring back, it was perfect! Thank you, I will be back.

Great professional service. Sean responded to an inquiry on Yelp and guided me through the entire…read moreprocess. I stopped by to adjust a loose stone on my wife's ring and the polite lady who took care of me, made sure the ring never left my side. We will happily return to this store!

Had a great experience with Gray & Sons, transaction between shipping and quote and payment was…read morewithin 2 weeks! Highly recommend if you have jewelry to sell.

I made an offer and got accepted by email. Later on that day I got a phone call from Rich with the…read moretotal. He said the watch need to be inspected first since they just got the watch. And it will be ready on Wednesday. (I was talking to him on Friday). I asked him to send me the invoice so I can pay for it. I also emailed him again to ask him to let me know when the watch is ready. Today, Saturday, I found out that the watch was sold. So I called him back. Then he checked for me and informed me that the watch is sold. He said He wasn't sure that I want it or not. I told him that I offered and you accepted. I asked you to email me the invoice also. I wasn't happy about how they handle the transaction at all. They should have sent me the invoice or reserved it for me. It's almost my first time purchasing from them. However I will be the last. Disappointed.