Do yourself a favor before considering moving into any of Liberty Harbor's building: Google Peter…read moreMocco. Do your research and get educated about the litany of stories of corruption the owner of this property has been entangled with for decades. Read the reviews: the REAL ones, not the phony BS plaguing all of their platforms. Read the Reddits. Read the GlassDoor. Read the news reports. Read the court cases. I am disgusted at the way they treat the very people that pay their bills.
If you think you're moving into the lap of luxury...think again. Things are constantly broken down, amenities are overrun, rents increase across-the-board 12-15%+, and property management DOES NOT CARE ABOUT YOU; THEY JUST WANT YOUR $$$. They have completely monopolized the area: they own their own internet company (which is awful) that you're forced to use (Hiper), they own the streets themselves, they own a liquor store that they'll offer you gift cards to instead of rent concessions when they're at fault, they own a Montessori school building nestled between 2 of their connected buildings, so you will CONSTANTLY hear screaming children in the play-yard that is situated in the interior courtyard of the building and echoes throughout (and yes, year-round, all day, every day!). They also share the amenities with these school children (pools, basketball courts, etc) because it's another one of their companies. They own Zeppelin Hall and Surf City, which have their own sordid histories you can go ahead and google as well.
There are constant move outs every month and tons of vacancies for a reason. Run, run away, run far and fast. This place is a joke and so are the people that run it; it's lipstick on a pig. Shiny finishes that break off in your hand, nice smooth walls that you can hear every single thing through, constant power issues, electric bills that make absolutely no sense, management accessing your apartment without consent "by mistake," rats, lantern fly infestations, lying leasing agents; the list goes on and on. All of the residents that have gotten past the honeymoon phase feel this way.
Details of a specific incident:
I never imagined I would feel less safe in my own home than anywhere else, but that's exactly what living at Liberty Harbor has become. I was the victim of an unprovoked, anti-gay attack by another resident. During the incident, he repeatedly used homophobic slurs, threatened to murder me because of my sexual orientation, and encouraged his young child to "target that f*ggot with his gun" while we were at the amenity pool. The incident was reported in real-time. Building security responded, but failed to act so police were called.
3 weeks later, property management has done nothing. I am repeatedly told that they are "investigating," yet they have refused to explain what actions--if any--they have taken to protect the residents. Meanwhile, the individual who threatened me continues to live in the building, and his apartment overlooks the very amenity where the attack occurred, making it impossible for me to safely use one of the amenities I pay for every month. My lease specifically states that threatening other residents can result in immediate eviction. Yet after receiving video evidence, witness statements, security reports, and a police report, Liberty Harbor has failed to enforce the standards they require every resident to agree to. Their lawyer told me to pursue civil charges against the individual. So what exactly is the lease for?
YOU, LIBERTY HARBOR, HAVE A LEGAL OBLIGATION.
As a result of this experience, I now carry pepper spray every time I leave my apartment. I no longer use the pool or other amenities. I've stopped hosting my monthly business offering for fellow residents because I no longer feel safe inviting people into that community, resulting in a loss of income. The sanctuary that my home once provided has been taken from me.
Luxury apartments aren't defined by rooftop views or expensive amenities. They're defined by whether management protects the people who live there. When a resident is threatened with violence because they're gay and management's response is weeks of silence, delays, and vague statements that they're "still investigating," that tells you everything you need to know about where resident safety falls on their list of priorities. If you're considering moving here, ask yourself one question:
If something serious happened to you, would you trust this management team to protect you?
Because they won't.
