Everything was great! They were very helpful. They were very friendly and made sure I got everything I asked for

These guys are great...I highly recommend them. My young boys are 8 / 10 / 12 and they each have cars from Hobby Etc.

We purchased an RC for our son for Christmas and it didn't work right out of the box. Obviously this was a problem from the manufacturer, but they made it right anyway. Everyone we dealt with at Hobby Etc was super nice and helpful. They ended up replacing the car and made sure everything was working properly and gave us some great tips. Awesome customer service!! read more

Hobby Etc. is a FANTASTIC store for RC enthusiasts. Specializing in cars and trucks both on road and off; their staff is super knowledgeable and super friendly. I'm fairly positive their website gives you full access to their inventory (which is massive btw) but I highly recommend going in person, checking out the track, seeing new products in person, and asking questions because I've always left learning something RC. I can not recommend this place enough. Love Hobby Etc. read more

Great staff very knowledgable and always willing to help.. huge inventory of parts and a cool race track to run on while your there

The whole team at Hobby Etc in Manchester provides excellent service in a friendly and helpful atmosphere. They also have an RC Dirt Track on property and hold race events every Saturday with no entry fees. If you are in the neighborhood you should stop by and check them out! read more

Great place to be on a Saturday!! Great people lots of fun and they always have what you need when you break! Great job guys thanks

A RC racers paradise. I was totally impressed with my first impression. Full hobby shop packed with thousands of popular RC brand parts and kits to build. A one stop shop from parts to on the ground racing outside on a track that is wonderfully maintained painted and equipped with LED lighting and sound system. The race program is run flawlessly surrounded by wonderful people willing to help with either a tool or part or simply some friendly advise on how to tune your car for the desired result you seek. This place truly values the hobby and the people involved in it. read more

Hobby Etc sold me two suspension arms for my r/c car and they did not fit correctly. They accepted the lower set but would not take back the upper set because they said I damaged them. His definition of damage was a chip of paint that was missing in the same spot of both arms. This is obviously how they came from the manufacturer as both arms were not finished in this one area. They could not have been damaged by me in that area as they were enclosed in the r/c car. Their refusal to accept my purchase is unwarranted and I now have a $20 part that I have no use for. This item was purchased exactly one week before attempted return. read more

I've got to admit it, this company has it's act together. I don't think they could have gotten my order to me any faster had they been across town. Prices - great, customer support - super, shipping - very timely. It's my pleasure doing business with companies that appreciate the business. read more

I placed an order from them and have not seen it for 3 weeks, I have been told by 2 different employees that my order re shipped, I got Frank (the manager) on the phone and he tells me to call back and talk to paul,he then tells me pauls is sick and been out for 10 days, when i talked to paul 4 days ago about the order, If this is the manager, he needs to be fired for terrible service and no resolution to my problem. Being in buisness for 16 years of a retail hobby store i can tell you this is not how its done. Worst excusses and lies from the manager. Dont buy from them unless you dont want what you paid for. There should be 0 stars but forced to give them 1 star. Frank beeing in charge should have resolved this issue,instead he wants to pass it off back to an employee. Go get some management training FRANK read more

Decent hobby dealer. Very large online store/warehouse, but almost no store front at all. Just one case of "not for sale" relics, some paint and a limited aluminum panels case. The owner was nice enough, the prices are fair. One thing: I tried to make conversation with one of the guys there. He obviously knew a lot about rc and I had just driven 3 hours to get there. So a bit of rc talk would have been nice. He really wasn't interested. He answered my questions in a kurt and accurate manner, but when asked his opinion on certain vehicles, he obviously didn't want to start a conversation. This is minor and not a big deal, just an observation. I got the impression from everyone there that they are an online business, not a local hobby shop and they would prefer I leave so they can continue their online dealings. The "store front" only exists for picking up orders. I didn't spend as much money as I wanted to because every item I needed had to be looked up and picked from the warehouse. I felt I was being a bother. All very minor stuff. But with that kind of drive there, and a list of things to buy, it could be better. All said and done, I got my kit and some supplies and would definitely do business with them again. But next time I'll order the stuff on their website. read more