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    HMSA Center - Honolulu

    2.0 (136 reviews)
    Open 8:00 am - 5:00 pm

    HMSA Center - Honolulu Photos

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    Hold time

    Meh hold time est 20 mins lol yeah. Gotta love is required to call them to cancel anything can't do it online.

    My original review-I

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    6 months ago

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    11 months ago

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    Jessika O.

    Helpful 1
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    2 years ago

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    Jessika O.

    Helpful 27
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    4 months ago

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    Jessika O.

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    5 months ago

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    1 year ago

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    Jessika O.

    Helpful 1
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    3 months ago

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    4 months ago

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    7 months ago

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    Jessika O.

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    4 months ago

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    Jessika O.

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    5 months ago

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    Jessika O.

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    9 months ago

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    Jessika O.

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    11 months ago

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    Jessika O.

    Helpful 2
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    Photo of Helen N.
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    2 years ago

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    Jessika O.

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    7 months ago

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    Jessika O.

    Helpful 0
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    1 year ago

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    Jessika O.

    Helpful 1
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    1 year ago

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    Jessika O.

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    1 year ago

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    Jessika O.

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    1 year ago

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    Jessika O.

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    2 years ago

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    Jessika O.

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    2 years ago

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    Jessika O.

    Mahalo, Mara, for sharing your wonderful experience with our team!

    Helpful 2
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    3 years ago

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    3 years ago

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    6 years ago

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    2 years ago

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    2 years ago

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    Jessika O.

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    1 year ago

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    Jessika O.

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    3 years ago

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    2 years ago

    Unbelievably rude customer service phone support. I could tell this man, Brian? hated his job and took it out on customers.

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    Jessika O.

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    2 years ago

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    Jessika O.

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    2 years ago

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    Jessika O.

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    2 years ago

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    Jessika O.

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    2 years ago

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    Jessika O.

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    2 years ago

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    Jessika O.

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    5 years ago

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    2 years ago

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    Jessika O.

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    4 years ago

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    5 years ago

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    Page 1 of 4

    HMSA Center - Honolulu Reviews in Other Languages

    Ask the Community - HMSA Center - Honolulu

    I would like to get a password and be able to get my 2017 statement of medication and bills paid. I am trying to get medical reimbursement from my job. I would like a copy of my statements. Can I get help with a login?

    Aloha Debra, Thank you for reaching out to us, and I apologize for the delayed response. You can… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - HMSA Center - Honolulu

    Kat Markle hmsa Health Plan Specialist angel extraordinaire I just wanted to let you know, which you probably already do know, how exceptional Kat is.

    Mentioned in 2 reviews

    Read more highlights

    Senior Benefits Consultants

    Senior Benefits Consultants

    5.0(9 reviews)
    0.3 mi

    Vance is a good communicator, often answers the phone or returns calls within one business day…read more Easy going, demeanor, he does not pressure you into making a decision.

    Outstanding service from Vance and over 9 years later I still lack the confidence and knowledge…read morenavigating the Medicare system. You're misinformed by listening to well intentioned family, relatives, friends and acquaintances and totally uninformed thinking you can believe and listen to Social Security or Medicare personnel. They're not responsible for misleading you or giving you false information, you are responsible for yourself. The Medicare guide is nearly 1/2" thick with some information like an overview not all information and elderly seniors like myself have a limited capacity to retain and comprehend everything I read. You need an EXPERT who knows the Medicare system and all the supplements which you may qualify for or actually need to supplement original Medicare depending on your situation. My uninformed friends thinking Medicare is sufficient until they see the bill or the cost of prescriptions and there are prescriptions they don't cover at all. Like the saying goes "it's better to have it and not need it than to need it and not have it" and supplemental coverage may be exactly what you need and never knew you needed it. Vance is a professional individual, intelligent and honest person who will help you navigate the Medicare marketplace and answer any questions. Remember the only stupid question is the one never asked. You will bless the day you meet and talk to Vance about your Medicare plan and what your benefits really are. Mahalo Vance and we're grateful and thankful having you keeping us updated and informed about everything Medicare!

    Photos
    Senior Benefits Consultants

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    United Healthcare - me jumping for joy because of Michelle

    United Healthcare

    3.0(21 reviews)
    1.6 miDowntown

    On February 3, my husband went to meet with Michelle to switch his current Medicare Advantage…read moreInsurance to United Healthcare. A problem arose because he had changed to his current provider in Jan, and by Medicare rules you're only allowed to make 1 change during open enrollment. Michele contacted Medicare and was able to get an application put through due to an exception to that rule because of a unique situation involving his current insurance provider and his current healthcare provider. What's most impressive about all of this is that because the application had to be submitted by Medicare, Michelle basically did all of this on her own. He'll be getting together with her on day one of open enrollment in October to upgrade his plan.

    God Bless this woman over & over again! Michelle Trujillo the definition healthCARE! I have had…read morenothing but BS since switching to United, it is all self serve, all I get is the run around. I am a elder, I do not have an advocate thus this is a great heart-ship for me, all the calls, all the wait times etc and still no resolution, no one cares just pass the buck. I was about to give up, switch again? but to where? then someone reached out to Michelle asking her to help me, omg...heaven sent! Michelle is a mama bear & treats you like her cub! Michelle 100% has your back, she fights for you w/ COMPASSION! I can not express how much she restored my faith in humanity! I felt like she was MY daughter fighting for me! She does NOT give up or give in, she is tenacious! I feel like I have a new BEST FRIEND! as a retired school teacher I know the fruit does not fall far from the tree, thus God Bless whoever raised her, they should be very proud! I would want to be in a foxhole w/ her! to her superiors: NOTICE every review is BAD!!!! EXCEPT for Michelle! please acknowledge her, give her a raise, give her a big hug because she is doing the work for a dozen people! I recommend that you have her teach a class to the rest of your lazy ass employees on how to do their jobs and treat their clients w/ compassion!!! Mahalo Nui Loa Michelle! please know that you are now & forever in my prayers!

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    United Healthcare
    United Healthcare
    United Healthcare

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    Tamara Pedrojetti American Income Life

    Tamara Pedrojetti American Income Life

    5.0(1 review)
    1.4 miManoa

    Mrs. Tamara has been extremely helpful to my family, and honestly, I don't even know where to…read morestart. Based on a friend's recommendation, we reached out to her to apply for life insurance. Even though the first company didn't work out due to some paperwork complications, she went above and beyond to find another option for us. During the process, she took her time to educate us, and I have to admit, I had no idea about many of the things she explained. It's rare to meet someone who genuinely cares about their clients and isn't just doing it for the money. Later, when she found out that we were paying very high health insurance premiums, she went out of her way again to help us find a more affordable family plan. The point I'm trying to make is that, as someone who has worked in hospitality and customer service myself, I truly appreciate people like her. It's not often you meet someone so patient, kind, and genuinely dedicated to helping others.

    From the owner: Licensed Life & Health Insurance Agent serving Hawaii and multiple states with a mission-first…read moreapproach to helping families protect what matters most. I bring over 12 years of experience in Medicare, Medicaid, ACA healthcare programs, and supplemental insurance planning. My career spans leadership in healthcare community relations, corporate training, and outreach for vulnerable populations, which established my reputation for trust, integrity, and client education. I support union members, working families, and seniors through personalized coverage strategies—never pressure, always guidance. Based in Honolulu, I serve Oahu and the neighbor islands with Aloha, offering no-cost policy reviews, benefit education, and full support for enrollment needs.

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    Tamara Pedrojetti American Income Life
    Tamara Pedrojetti American Income Life

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    Kaiser Permanente - Self check in at entrance

    Kaiser Permanente

    1.7(11 reviews)
    1.3 mi

    Needed to update my glasses prescription and received top top service from Diane. She has over 25…read moreyears + experience in creating glasses and now she services customers on the sales floor. Lucky me ! She listened to my concerns and questions thoughtfully and answered each in a way I could understand. 5 stars! Ordered Sunglasses and was told it would take under a month to complete. Wow-to my surprise received a text saying it was ready in about 5 working days. 5 shiny gold stars!!! Make sure to check in with reception at optical center and wait your turn. Went to pickup glasses on a Thursday afternoon and there was about 3 people ahead of me. It was only about a 10 minute wait-no big deal. Lucky day- Diane was working and called my name when it was my turn. She was very friendly again and was kind enough to make sure the new glasses fit my face. It took about 5 minutes to have the arms of the glasses adjusted-they were a little loose. AAAHHH-perfect- I can seeeeeee! Thanks so much Diane! Would recommend to all my family and friends.

    My wife is a patient with kaiser permanent and she has stage 4 cancer. They treat her and other…read morepatients with stage four cancer as if it doesn't matter. You die then so be it. They don't know I work in a medical center or over 28 years. When she complains it a hard time breathing and her chest is hurting they say they can't find anything wrong with her even though kaiser is responsible for her get her treatment. But they can't find what's wrong. Kaiser should be ashamed. Bunch of clowns don't go to kaiser unless you want to die.

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    Kaiser Permanente - Walking path

    Walking path

    Kaiser Permanente - View from rm 214b

    View from rm 214b

    Kaiser Permanente

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    HMSA Center - Honolulu - healthinsurance - Updated May 2026

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