the guy that took care of me was quick to find the parts i needed. he was friendly and informative…read more thank you

They used to call them Speed Shops. Parts stores that specialized in high performance auto parts…read more These have been mostly replaced by mail order I guess. Except for Indy. I haven't worked on old cars for a while. Today, I needed a part for one of my vintage muscle cars. It was only a small part, but not available at an ordinary parts store. I called: they had it in stock. When I got there, the owner (Dave) was as friendly & helpful as I remember him being back when I spent a lot more time working on hot rods. I'm so glad that this store is still around!

Went here today for the first time in search of rare fitting for brake line. DAVE was sensational!!…read moreHe was able to find a fitting, and then took off the old one and spent censorable time flanging the new one on my line. If it were not for him, the truck would be junk. I noted his ability to greet customers, answer anticipated questions for his fellow employees who were on the phone. He went to his car for a tool, and kept at it till he was satisfied...and so was I!! I own 7 cars, the part I was trying to alter came from another parts store who would not stand behind a part that did not fit!! So, Dave and NAPA earn my business from here on. THANK YOU DAVE

I just want to start off by saying I was genuinely impressed by the professionalism of my salesman…read moreCristian and his manager Chris. Me and my fiancée were looking for a 2nd car for us and Cristian was more than helpful in assisting us find one that checked all of our boxes. What really impressed me with him was his humbleness and honesty in regards to if he did not know the exact answer for something, he wouldn't lie and would rather say he can find out for us which he did and I greatly appreciate. Far too many people in this world aren't humble enough to not lie to you if they do not know something. Fast forward the following week, there was some slight miscommunication between the different departments and thus my car was not ready when it was planned to be unfortunately. However, Cristian and his manager Chris went above and beyond to make sure I at least had a rental car for the time being so me and my fiancée could continue with our plans we had already scheduled thinking we were getting the other car. The rental car was completely free and was a very nice 2025 Honda Accord. Chris also followed up with me later the following week due to the snow storm and assured me my car would be ready the following day which it was. I met up with my salesman Cristian the next day and I was driving my freshly detailed 2021 Mazda CX-30 off the lot within the next 30 minutes. I highly recommend Honda North and more importantly recommend buying a car off Cristian. Very reliable, humble, knowledgeable and kind. He deserves more than whatever he is currently being paid! Thank you once again!

I had a very disappointing and unprofessional experience at Honda North…read more The salesperson Mo Waheed and his manager never kept his promise to send me next: - warranty info for Honda HR-V Sport 2024 in PDF or text format - second remote key - promised Honda check for Uber service in the amount of $25.91 for the day when I pickup the Honda HR-V Sport 2024 - doesn't clearly explain all options for Honda HR-V Sport 2024, especially how to use the remote key. There are plenty of places to buy a car--I'd recommend choosing one where you'll be respected and taken seriously from the start.