You should be ashamed, and prosecuted for what you guys did to that guy stopped by the PIGS !!!!…read moreThink about it. That could be you,or your son, dad, uncle, brother...and theyd do it to us girlz too !!!! I just discovered there was a 2nd incident on Oct 13 2013. Same dog (Leo) alerts on a car seat. Guy goes to Gila Medical Ins. Gets RAPED, just like Eccart. Colonoscopy, the whole 9 yrds. NO DRUGS LOCATED IN MANS ASS !!! These docs need prosecution. This is how it started in Nazi Germany, and I fear may be the fate of us all !!! Lets go drink some floride, and breathe some chemtrail dust !!!! THEY'RE killin us !!!!!!

When I had to go to the ER. They handled me with care and integrity. Keep up the good work. You…read moreguys don't get enough credit.

I have lived in Silver City 11 years now. My first Dr. at this clinic was wonderful and I had him…read moreas my primary care physician for 3 to 4 years. I did have another Dr. for a year that I really liked, but the last half of my time there has been a high turn over. I make an appointment to establish care and before my follow up arrives, the Dr. has left. This creates a situation where you don't know your Dr. even worse, they don't know you. At one point I was assigned to a new Doctor without my input and given an appointment without my knowledge. I asked the person that called who did this and they said it was the board of directors. I informed the person I did not want the Doctor they put me with, nor did I appreciate an appointment being made without my input or knowledge. I picked another Doctor and before my appointment came that Doctor had left. I picked another Doctor and after the first visit I was like this Doctor wasn't listening and unrealistic about things and before I could get a follow up or schedule with a different Doctor he too left HMS. Minus my first 4 years here I have been through 6 Doctors in 7 years. Most of the providers I liked with the exception of the last one, but there is no continuity of care. During COVID they came out with a new check in system using a tablet. It isn't user friendly the screen doesn't respond or responds improperly to inputs and I end up visiting the ladies at the reception desk. Not only that, but let's have everyone that is sick keep touching the same tablet. I asked a receptionist who checked me in in less than 30 seconds who's dumb idea it was and was told, the board of directors. I have needed urgent appointments and often been told that i would have to drive to a clinic out of town for care. Even routine appointments sometimes they try and send me out of town. If i have to guess who my provider is or drive an hour to go to another clinic, i may as well drive to Las Cruces or even Tucson to get better care and a regular Doctor. I believe HMS is unable to maintain staff, good staff, maintain continuity of care, and are out of touch with the needs of the community and patients. I think it is time to switch clinics.

They never ever have a real MD any more. Overall, the PAs and NPs are good people. There are not…read moreenough of them. They do not have great diagnostic skills. Their training and focus seems to be diabetes, heart disease, and pediatrics. Anything else, and they are not prepared. Used to be, the place was bustling. Lately, the waiting room is empty most of the day. Who knows what's going on? It takes weeks to get an appointment - and if you are sent for a test, count on weeks more, Then the IDK-shrug for a diagnosis. If they send you to GRMC for a test, you can wait weeks. Ask to be sent to Deming for quicker testing, and they act like you've insulted them. It's so sad. The place needs new management urgently.

I just wanted to give Jasmine at the front desk some well-deserved recognition. I've been dealing…read morewith a frustrating billing issue for the last few months, and she was absolutely wonderful. She was so sweet, friendly, cute and personable - heck I even found out we have the same birthday - but what really stood out was how much effort she put into actually helping me. She made calls, spoke with billing, the dentist, and her supervisor, and kept following up with everyone - including me - to make sure the issue was being handled. It's rare to come across someone who genuinely goes that far out of their way to help. I really appreciated her kindness and how seriously she took my situation. Jasmine made a frustrating experience so much better, and I hope HMS knows what a great person they have at their front desk. Thank you, Jasmine!

Dr. Susan Hart is no good when it comes to depression and anxiety patients. I went in for emergency…read moredepression meds. She was the last dr I'd seen many times. She started off by saying I should not be seeing her because I have a pcp that I've seen for the issue in the past. Which was not true. I saw a different provider for stomach issues about 3 months prior to seeing Susan. I had seen Susan 3 times before today. And I haven't been on depression mens for years. Susan is rude and dismissive. HMS is working to rectify the issue, but seeing Susan and expecting to be leaving with medicine to help but leaving more upset than I went in was not ok!

I need physical therapy months ago. They said they were a month out and would call me to set an…read moreappointment, never did. Why does this happen. Get help and get better patient scheduling.

The girls that work that were in thier 20's were rude and told my doctor they couldn't help me…read morebecause the doctors words were wrong so I never got therapy for my knee

Dr Ileka, Tom, Martha, answers Phone in back office, are great. True, there are a few scatter…read morebrained People....Tom had one girl didn't know a diabetes Continuous Glucose Monitor from an insulin pump, disinterested when tried to explain, But the ones that stayed, Learned! Like the rest of us do on a new job...

The ER at sierra visita has some great staff and flat out bad ones. On somedays, even those that…read moreare great can be moody. I find it typical of all ER's across the country. Given the way people now act, (self-entitled) it's not a surprise to me that healthcare workers are less compassionate in general. The fact they need security and have put up a sign to remind people how to behave should concern us all. As it is with all rural ER's, funds are limited, so getting premium workers for ALL positions is not realistic. Funding also has impact on procedures available, which limits the options of care the ER can offer. Bottom line; every visit is a different experience. Be it over professionalism, knowledge, attention or availability. I've had a 5 star visit with the doctor remembering me two years later, to a -1 star visit where the doctor was dismissive, uneducated and rude that ended with my primary physician actually contacting human resources over his actions. There is no denying the board has a lot of work ahead to make the ER improved, much rated more than 3 stars. It also can't be denied that some people expect to much from any ER, much less a rural one. The job is to stabalize, not fix. I believe we'd ALL remember that if there were more options for care, more physicians, more walk-in clinics, late night clinics, and more specialties offered in this area. I'm only giving a four star rating over the 3 star I think the ER is due to other posts. I believe a one star should be about a death/malpractice, not about personal actions/attitudes.

this is the absolute Worst ER I have ever encountered. I kept my mother alive past 90 plus I was an…read moreRN in Phoenix for years. I was falsely imprisoned when some fool got the idea I was suicidal. I waited hours patiently to get some help and when I disagreed with the doctor in charge I was told to CALM down because they thought I needed Haldo. The Philippine nurse had a language and cultureal problems, and misunderstood my totally. She could barely start an IV Without my direction of which veins were the best for me. I was given NO call signal and had to ASK for water and blanket. IN april this year I was scheduled for my annual mammogram and they refused to accept my UNited Health Care insurance and told me I would be responsible for my mammogram and bone scan, This was a horrible experience and I will DIE before I let anyone touch me there again. I guess I worked 30 years ago when the majority of workers were NOT morblidly obese like the nursing "supervisors " Today. This place has no empathy or compassion for anyone.

Received Outstanding care in their Emergancy Department. The…read moreReceptionist was very efficient, and knowledgeable, we noticed she activated several emergent services such a cardiac care, care for several types of emergent traumas. As she was getting people quickly checked in. Eddy R.N. was beyond excellent, professional and personable. Dr. Krencle was in immediately to see me and start diagnostics and treatment. Very well run E.D.

RN patty gossips, allows just about anybody to park in restricted areas as long as they pump her…read morelittle ego up. There are a couple like her working there, but most of the staff is good. Avoid her at all costs.