They asked me to get approval from a cardiologist even though I had tms previously and the…read morecardiologist said it should be fine. I got both test done the fastest I could and because Dr. Worrel decided its been too much rescheduling with them they refuse to see me. I really find that unbelievable especially because I did this solely at their request.

I sought out this company out of desperation for my twin sister's major depressive disorder. It has…read moreworked wonders. She has become brighter and more of her old self--and shes been depressed for over a decade. Her insurance made the treatment affordable. The doctor is very upbeat, well spoken, and knowledgeable. The office staff is superb in your daily treatments and making sure you're comfortable. I can't thank them enough for giving me my sister back and setting her on a path for happiness.

Impressed with the testing we had done and the consultation. We then got a printed report with…read moredefinitely incorrect information (after discussing it) which went out to another doctor AND had questions about a diagnosis listed on patient chart. We called several times to 1)get a correct copy of diagnosis and 2) answers about chart and nothing has been done. It's been several months. This could be dangerous. Very sloppy.

Highly recommend. Our pediatrician recommended him above the other neuropsychologists in the area…read more We contacted his office and several others regarding scheduling. It took a few months for an appointment but the wait was at least several months for most neuros and psychiatrists at this time. Dr khawaja was extremely informative and caring. Highly recommend to any parents with concerns or a referral to neuropsychology.

I love my doctor Dr. Karli Seefried and the other professional lady who often sees me to my room &…read moretake vitals before my doctor comes in. They are knowledgeable, kind & offer great support. This location also takes my insurance, Sentara, and it's very affordable. -Nastacia

The front office staff are just so very rude. They are not friendly, not professional and really…read morecould care less how they treat you. I really like my Doctor but whenever I have to deal with the front office it is just torture. I have read all the other reviews and most of them state the same about the receptionists. They are sad and embarrassing and I am sure there are many people that will not tolerate their flippant rude comments. If I did not love my doctor, I would be soooo out of there.

I have been seeing Dr. Saleem for 6 years and he has guided me through episodes and my medication…read morejourney. He has made time for emergency appointments for me during his days off and gone above and beyond to help me receive proper treatment. He really cares about his patients and their individual health needs!

So very aggravated with these people. Friend is on a lot of anxiety depressing drugs. And quite…read morea lot of other things as well. My friend has been in contact with them and is now running out of pills and can't seem to get an appointment with the therapist over there. Not going to name names but SHE is not calling. SHE has her secretary call and not for an appointment or to refill much needed meds. I just can't believe SHE as a therapist is so insensitive to her patients. So I do not recommend the whole company. They need to get it together and help the patients that still go there. As for my friend they will be connecting with new therapist hopefully on Monday. And hopefully my friend will get back to their normal. No I haven't been to the facility so can't comment on bathrooms or cleanliness. Please do not leave ugly comments. Mental health is a real issue and should be addressed how ever the therapist and the patient deem best

Not good care. The building is old and run down. The doctor treats patients with old practices…read more Does not accept insurance. The woman up front is rude on the phone

I'm still processing my experience yesterday with a sense of unease and the realization that Dr…read more Beatty's outward care and concern may not reflect her true intentions. I used to be a patient of Dr. Beatty, but due to a lapse in insurance coverage from 2019, I couldn't see her for almost four years. Upon regaining insurance, I eagerly reached out to schedule an appointment. Although the first available slot was two months away, I patiently waited. The day prior to my appointment, I received the customary forms to fill out - covering my medical history, insurance details, and more. I promptly completed and returned these forms. On the appointment day, I used the check-in kiosk at the front desk before being led to the back by Dr. Beatty. I opened up about my personal struggles, updated her on my life, and discussed my mental health challenges vulnerably & candidly. 40 minutes into our 60 minute session, she inquired about how I managed to obtain insurance given my work situation. I disclosed that I had regained Medicaid, the same insurance I previously had. Her reaction was astonishment, followed by her statement that they no longer accepted Medicaid as of June. I was then immediately informed that I would be billed for the appointment. This left me feeling embarrassed, overwhelmed, frustrated, and quite angry for several reasons: Firstly, her level of concern for the 40 minutes prior to finding out about the insurance mishap now seemed to have been performative and insincere as her initial focus was on money once she learned about my Medicaid status. [I am aware that she runs a business and does expect to be paid, obviously, however, because she runs a psychiatry and mental health business, I would have expected a better first response] Secondly, despite waiting almost two months and providing my insurance information, the administration failed to notice the discrepancy. Thirdly, the entire encounter felt like a wasted effort. Lastly, I shared my personal information for no reason. After the initial shock, Dr. Beatty did clarify that she isn't involved in insurance matters (Admin is at fault) and was unaware until I mentioned it. However, her initial response left a bitter taste in my mouth. After leaving and reflecting on the situation, It came across as classist, embarrassing, and insincere and grossly unprofessional. For those with Medicaid, beware - Resilience Health DOES NOT ACCEPT YOU. And for those whose insurance is accepted by Resilience Health, be wary that Dr. Beatty's level of care and compassion is (in my opinion) contingent on your coverage and their administration processes is severely flawed. I must acknowledge that she seems amiable, but I can't help but question the authenticity of the entire experience for any potential or current patient of hers. It raises doubts about whether she genuinely cared about my situation or merely a performative act solely for a cleared insurance check. TO NOTE: By the end of our conversation, She did not end up charging me. I would not have paid because the fault did not lie on me. It was the fault of her poorly trained & unprofessional administrative team.

A mental health facility that offers more stress than guidance. If I could give zero stars to this…read morefacility, I would. The staff is extremely rude and the office policies are ridiculous, they offer no sympathy towards their patients needs. I called about rescheduling my appointment because I was in the process of switching jobs and did not have insurance at the time of my appointment. I could not afford to pay the $300 self-pay rate. Not only was I informed that I will no longer be able to reschedule the appointment for a year, I was also informed that I will be charged a $200 missed appointment fee- because I called 21 Hours before the appointment. Which, breaks the Cancellation Policy. I called two additional times pleading with them to please make an exception to the policy as I wanted to reschedule and be seen as soon as I had insurance again. They were totally unsympathetic, even during a pandemic, when I had no choice but to cancel.