I contacted Birkley despite the previous one-star review (after all, if you don't like a company,…read moreyou don't continue to use them for 2 years). I was not disappointed. Joe, my service technician, arrived right at 9:30 a.m., the front end of his estimated time frame of 9:30 to 10 a.m. (He could give my cable guy a lesson in timeliness!) Joe was courteous, and went right to work. He didn't try to up-sale me on any "premium services" like other companies I have used. He also didn't try to sell me parts I didn't need - like the last company that serviced my HVAC unit. At the end of my appointment, all I needed was a new air filter. Joe thanked me, talked about his family business, and hurried on his way with a handshake and a smile. I will definitely be calling Birkley for my next service appointment!

Over the weekend while out of town on business, my heating unit stopped working. My Nest thermostat…read morewas set to 62F and when I returned, my house was a chilly 54F. Not good, I thought. After doing some basic troubleshooting - making sure the connections were fine and then swapping out Nest for my old thermostat, and seeing no improvement, I called for Birkley. They were able to come out to the house within a few hours, and gave me a courtesy call of 15 minutes prior to arrival so I could drive home. The technician went downstairs to do some troubleshooting, and while he was at it, he checked out the heating unit from top-to-bottom and gave it a good cleaning. Long story short, it ended up being that the neighbor had blocked the input/output pipes that led to the HE furnace. Once those were removed, the heating unit worked fine and now I have heat! Great, professional service. Allowed me to be inquisitive and showed me some of the workings of the furnace. At least now I know how some of it works!

We live in Chicago and I care for my father-in-law long distance in Fort Thomas, KY. My…read morefather-in-law needed some work done on his furnace. After reading the great reviews on Watson Heating and Cooling, I gave them a call. Mike came right out when I asked him to. He set my mind at ease that he would take good care of my father-in-law's furnace. Mike did just that. Its hard when you are long distance and need to find a good honest people that you can trust...Mike was all that. THANK YOU, Mike!

From the owner: " Professional service at a neighborly price " that is our Moto at Watson Heating and Cooling. We…read morecan take care of all your HVAC needs. From Duct cleaning to service , repair and full install and duct work we will professionally take care of your system.

I purchased the annual maintenance contract and just had the spring maintenance done. I received a…read morecall that the technician, Zach, was on the way, then he arrived exactly at the time scheduled. He performed the spring maintenance by checking electrical connections, cleaning the outdoor condenser coil, etc. Zach reviewed the work he completed and the plan for ensuring my HVAC is in great working conditions for years to come. I was very pleased with this experience.

Called on a Friday morning for service for HVAC installed by Rechtin. Lady that answered informed…read moretechnician will call me 15 minutes prior to arrival. Friday late afternoon I called back to inquire when my driver may be arriving as I noticed they close at 5:00. Dave Rechtin informed no technician will be coming over as they are busy and that they had ee absenteeism. ("A few called in.") He said if it was an emergency he could have someone arrive Friday night or Saturday. I asked if I would be charged a higher rate and Dave unsympathetically said YES! I was pissed to say the least as I waited all Friday afternoon for what I thought would be a technician making a service call. Dave Rechtin could care less as he replied, "I am sorry you feel that way." After having Rechtin install a compressor and later a HVAC and a 25 plus years of association with them, I have moved on!!! I called another HVAC company and he was at my house in one hour!!!! Mark Metzner HVAC if you are interested.

Great work installing a new faucet system…read more Friendly people, Devon was great. I'd use them again.

Just had our duct work cleaned and Bryce and Briggs who did a fabulous job. Very through, and my…read morehusband was impressed with their procedure and high tech equipment. And he is very hard to please! His words 'they were methodical and did the process right'. So thank you One Hour Heating and Air for cleaning our very dirty ducts and we look forward to moving in our new home knowing all is cleaned and sanitized.

Just had Matt York in to check our HVAC. Great guy, very honest and very affordable. Super kind…read morewith my doggies and let them follow him around and bother him as he worked. And then we chatted for a few minutes before he left. I trust Matt and am glad he fit us in despite us being a little out of the way. Definitely someone we plan on having take care of our HVAC for as long as we live within his service area. Highly recommend

Yelp reviews pay off again! I have a rental unit and had a new tenant moving in during summer heat…read more On moving day, the AC conked out. I went over and looked at it and it wasn't running right at all. Fan wasn't moving at all, so no cooling was happening. A glance at my unit was enough to tell me it was pretty old, and I was worried I was looking at an unplanned replacement. I checked Yelp and saw this little place i had never heard of had great reviews, and several people mentioned Matt by name and his no-pressure approach. Seemed like a good fit. Well, Matt was able to get out in just a few hours and take a look. He gave it to me straight - AC units are good for an average of 15 years, and my unit was 27 years old. But he wasn't quite ready to put it out to pasture. He checked the capacitor and found it had failed. He had one on his truck and replaced it, which revived my 27 year old unit. He checked the freon and added a little to bring it up to full charge. In just a few hours from when I called him, he had my old unit running like a champ. Of course, he was clear with me that I was running on borrowed time, but a running unit is better than a not running unit. The reviews here speak for themselves. If you want to be treated well and get the straight truth from a great guy, give Matt a call!

AC blower died during heat wave. Called AAA and got service way ahead of the original scheduled…read moretime. Great service and the friendly technician (Corey) was knowledgeable and a joy to talk to! Thank you again !!

5/5 Would Recommend!…read more Our AC went out in the middle of the summer, and they came to the rescue! They were super responsive, and kept us in the know every step of the way. While our fix was easy, they had the parts on hand and ensured that we were happy with the work. They were onsite for approximately 20 minutes, and we left with cold air flowing through the house. If you need AC help, give them a call and they will come to the rescue.

My new heat pump quit working and it said to call for service. I was charged a lot of money to…read morereplace two fuses and to reset the system. I signed up for VIP service when I bought it but don't understand why my bill was so high. Nobody from the office will respond to me,

Appreciated Dave's help servicing a/c. He was great - friendly, knowledgable and provided energy…read moresaving tips. Christy is also very friendly, patient and professional. Appreciate their help and guidance!

I was having trouble with noise from a blower on my 18 yo furnace. Further examination indicated…read morethat there were rusting portions of the heat exchanger. This was supported by a live walkthrough for me to view what the repair person was talking about. The same afternoon (!) options were presented for replacement and a choice was made. An appointment was made and several days later the old furnace was taken out and a new furnace was installed in less than 4 hours. Everyone involved was extremely helpful and courteous. Bottom line: price quoted and installation met with no surprises. Clean space left with all old items and leftover stuff removed. Several weeks later, I remain completely satisfied with the job and would happily recommend this company based on my experience. I will continue to use them in the future.

Our AC suddenly stopped cooling. We reached out to Quality and Anthony responded quickly. He came…read moreout the day and quickly diagnosed the issue and repaired costs. By the beginning of the next week the parts were delivered and repairs were done quickly. Anthony was very professional and kept us updated. We definitely will use Quality again.

Morgan fixed the electrical issue we had with no problem Our…read more100 year old home has a hiccup now and then He came over early and ready gave me options on how to address the situation Apollo is a top notch group and has helped us here in Clifton a lot Give them a call they can come out first thing Jimmy G and Chunli Clifton

I recently got a quote to fix a small gas leak at a fitting that goes to the water heater…read more Duke had already come out and told me exactly where the leak was, and that it was caused by the pipe dope drying out after 40 years. The gentleman quoted me $1,695 in labor, as all the parts would be reused just refitted. I left work early, drove down there, disassembled, cleaned, and refitted them myself in 45 minutes. Duke came out inspected and turned the gas on. $1,695 for 45 minutes of work is disgraceful. You are taking advantage of people. I will be watching and reporting if you try to take my review down.

First time using Comfort Air but won't be my last! They were very communicative, reasonably price,…read morearrived promptly and had availability within days. They explained everything and went above and beyond to ensure they were getting ahead of any possible issues. Highly recommend! Getting some monitoring installed to ensure everything is working correctly to head off issues in the future. Plan to get a split mini quote soon and will update once we get the quote and how that process goes.

From the owner: When you are in need of a heating and cooling company, Comfort Air Technologies is the area's best…read morelocally-owned and operated HVAC company that provides quality HVAC services to fit your needs. We strive to offer the best customer service with quality products. We can handle everything from heating repairs to air conditioning replacements. Rest easy knowing we will make sure your home is comfortable for your family. Call today for a free quote!