I got tickets a week ahead of time, and on the day we went, I was stuck dog-sitting a friend's two chihuahuas. We went to the museum early, and thought I'd just ask if the dogs were allowed or not (I expected not, but I thought it couldn't hurt to ask), and if not, to let them know that we'd have to cancel our tickets for later in the day. So I try to explain the above situation to the woman who opened the door, and she was *really* condescending about it--"No, this is a MUSEUM" (Yes...I know...I have tickets for *the museum*....) and snapping the door shut every time the dogs moved forward, as if the chihuahuas were going to snap their leashes and lunge at her (we were about five feet from the door). I explained that I wanted to cancel our ticket reservations for later in the day as a courtesy so that someone else would have a chance to go, and she just said, "Okay" and shut the door, finishing the conversation--*and without asking what name my reservations were under*, so...that attempt at courtesy was useless.
Now, I expected we wouldn't be able to bring the dogs in, and I wasn't at all upset to find that out, but you don't have to be *so very* condescending and intensely rude about it. Just be like, "Oh, I'm sorry, we don't allow dogs." Just because the museum is free doesn't mean you have to be so discourteous to someone just asking a question--even if it's a dumb question.
I've gone to the area around the museum several times and have always loved the trees and picnic tables and everything, but this one docent or tour guide or whatever really has soured me on the whole place. read more