prices are OK but you will probably get better on the net and large chains if you search hence 4…read morestars. has a very good selection and has the stock so no waiting for delivery etc. very courteous and helpful to all levels of expertise would recommend to a friend.

This place is a gem - helpful staff ( even 2 women, for the female customers amongst us who…read moresometimes like to have the option to ask another woman about DIY stuff!) and pretty much everything you'll ever need. You pay a hefty premium for the convenience and location though, so be aware that it might well be much cheaper elsewhere. Sometimes though, when you need that vital bit of kit but can't travel to the north circular to get it, I'm happy to pay the extra.

This place is a treasure if you aren't an experienced DIY expert..staff are exceptionally helpful…read moreand happy to talk you through doing a job you haven't done before. They have a very wide stock and are also good at suggesting alternative ways of solving a problem that you may not have thought of.

Very untrustworthy... Staff are quite happy to call customers liars directly to their…read moreface...SHOCKING behaviour... DO NOT USE THIS STORE!!!... Highly unreasonable attitude!!! Even when presented with the facts! Jan/Feb 2025

I love this store, it is just as a hardware store should be. It is small and absolutely crammed…read morefull of everything you might need. They have never let me down yet. It is a family run business and they really know what they are talking about (even if you don't!). The service is a class above what you will get in a big DIY store. They will find a solution to your problems and they will sell you the best item for your needs, not the dearest. Highly recommended.

Very pleasant and helpful. Reasonable prices. Endless selection. They had all the things I was…read morelooking for

Very rude people in this shop. Loads of stuff in the shop with narrow shelves. Inconsistent pricesread more

Great little shop. Helpful and knowledgeable staff. From the outside you would never guess how…read moremuch stuff they have got. I always leave this shop glad that I went in - which is more than I can say about the larger DIY stores in the area (without naming any names ...)

If I could give a 0 I would. The worst run shop I've ever been to. I've spent thousands every year…read moreand had the odd poor customer service but I just ignored it as this is my most local shop. I've had them lie to me when I've ask for something and they give you something else many times. Then instead of just doing a simple swap they turn this into a massive problem calling you names under their breaths, thinking you can't hear. They normally seem very helpful and seem to want to help but god help anyone who has to return something or just swap etc.. My last visit turned into all 3 of them swearing at me and shouting, being very rude and aggressive. All because I asked for pure brilliant white paint and they gave me just white. Nothing bad but they went mad calling me all sorts of things. I was extremely shocked over something so small a problem. I was happy to pay the extra and did. One of them I've had many problems with as he's either got things wrong or just doesn't listen to what u ask for. But still I never moan I just ask for them to get a different paint. I've never had a shop keeper come at me before looking like he was going to punch me (calling me a c#@t. Especially over something so stupid. I just couldn't understand why someone would be so angry for just swapping paints. They've mix wrong paints a few times and my customers have gone in there and came out very angry with them to. Would never go here again and I would suggest going to another store if possible. If you have any issues, they can't handle problems very well. Many times I've walked into their shop with them swearing at each other but I just get on with what I need whilst ignoring them.

Very high stock level (have everything you need in stock)…read moreWith excellent advice , never been let down by them.

From the owner: Hardware, plumbing, cleaning, decorating, security and much moreread more

HORRIFIC COMPANY- DO NOT ORDER FROM THEM!!!! I ordered an…read moreexpensive toilet from them, it arrived damaged. I asked for a replacement, this arrived damaged. Each time you have to send photos of the damage to them before they will even consider a replacement. I have now been waiting a week for them to collect the toilet and issue a refund. They keep saying someone will collect the toilet and it never happens. I keep taking days off work as they say it will be collected and they don't show up. DISGUSTING company.

If you are a passionate hobby interior designer - go to the Fulham DIY shop.Going there most of…read morethere customers are electricians, builders etc. who go there as a regular to order wholesale. Before the smoking ban they even were allowed to enter in with their light cigarettes - that is how easy going this place is. From the bottom to the top there are shelving with anything from nails, toolboxes, tubes, window handles etc. I once made my way there as my window screw broke. They had several versions of my broken example and I could close my window in a couple of hours again. That was a relieve. They also have more stock in the backrooms, therefore whatever you need, ask - they might have it. What I appreciate, even though there is a counter where you get served, you are allowed to have a look around. The service is very polite even when you only buy 4 screws.