Michael the owner and Tim the guy who came to measure up were both fairly professional but the problems started with the fitting.
The two chaps who arrived were an hour late, spent most of the time swearing about their colleagues and each other, didnt use any care with the actual installation and scraped up all my newly painted skirting boards, marked the walls all through my flat and the communal areas when carrying things in and out, treated my flat as their own, coming and going for food and drinks as they pleased without informing me or closing the front door.
One was on the internet or texting most of the time while the other would swear at him to help out. They were rude and borderline abusive when I asked them to take more care.
They ignored my request not to move any of my furniture or personal possessions without me being present- I found piles of things all over my bed.
By 4pm they began to rush and took even less care in order to finish by 5pm.
The final part of the carpet on the stairs appears very rough and comes loose at the edges.
They didnt tidy up after themselves and left behind jackets, food and a complete box of wood grippers.
When I returned to the store to discuss the installation of the perviously agreed carpeting of the communal stairs- the price had DOUBLED!
Ive had better experiences with other suppliers read more