We had a lot of hope of working with John, to take care of certain things in our apartment. He came…read moreover to check everything out right away, and then said that he would send a proposal with the Estimate. And that is when we waited, and waited the first time. My husband texted him a few times, to make sure he had the correct email address. When that didn't work, I texted him and then finally found an email for him and sent a sternly worded email to him. Finally I was able to get an answer back, and after a little bit longer had gotten the proposal. We had to send it to our landlords for approval, and once we had that we sent it back to John to get things moving. That was sometime around July I believe. I did understand that he was working on other projects, and tried to respect that. So I didn't overload him with messages or emails. But when sometime went by, and we hadn't heard anything. I sent I believe two more emails to him asking when we can finally get our stuff done as we did everything he had asked. And we have heard nothing from him, it is 11-20-25 today. I think I sent the last email in beginning of Oct. And nothing, nothing at all. He apparently I have figured decided not to help us, and just forgot to let us know. All I can figure is our project was too small, not as exciting I am sure as other projects he might get. If you need something done quick, and not too complicated don't bother with him. He doesn't communicate, and he doesn't bother to tell you when he has decided not to handle your project taking months out of your time in which you could have been reaching out to someone else to help you.

John is a pleasure to work with and provides great quality in his work. He is very meticulous and…read moredetail oriented. He is great with communication which is a huge plus! He has renovated two bathrooms for us and we are super happy with the final product. He has also replaced a hot water heater, replaced a ceiling, and fixed a previous contractors errors, amongst other things that were above and behind. We would highly recommend John for your home renovation needs. He will make sure that you are more than satisfied with the final product. Thanks, John!

Service requested with a timely response. Just trying to get someone to show up these days is a…read morechallenge but HTW makes it a point to schedule you within 24-48 hours for an estimate. Great work and reasonably priced. Recommended!

I posted my first Yelp project while I was looking for an electrician to hire. HTW Residential…read moreElectric responded within the 1st half hour, and I tried to explain what I needed (removing & installing a garage outlet for car charging). Howard called me and we talked through the details, timeline & requirements, and he was able to fit me in that same day. Everything worked out perfectly, and I have to say I'm pretty impressed by HTW Residential Electric and Yelp projects. Will probably use both again. Give it a try, and give HTW a try if you're in NEPA area.

John and his son Dan did an amazing job mounting our TV and installing security cameras and…read morefloodlights around our home. Beyond the quality of their work, what really stood out was the care they showed throughout the process. They treated our home with respect--taking off their shoes or wearing booties, and even vacuuming up drywall dust as they worked. It's the little things like that that show how much they care about their clients and their craft. Everything was done professionally, efficiently, and with great attention to detail. Highly recommend them to anyone looking for trustworthy and thoughtful electricians!

Great workmanship, punctuation and communicated everything honestly…read more Very happy with the service!

Jonathan, is a great down to earth business owning man. I have used his company in the past a few…read moretimes but this time was for a family member. It was a emergency but he was at a job and couldn't do it until late that day. He knew the severity of this job, so when we got off the phone he sent me a handful of numbers of other companies he recommended!! I couldn't thank him enough still going above and beyond to help!!!

Electrical completed was a hazard. Almost all outlets and switches were not grounded. They replaced…read moredouble pole tandem breakers with single pole breakers and crossed wires between 2 circuits. Live wires cut and shoved into walls. They replaced a water heater and just eliminated a thermal expansion tank on a closed system thus causing the water heater to leak every time it kicked on. Flooring installed was cracked in areas. Painting was done with no primer on new drywall. Paint splatters all over new flooring. Absolutely nothing was done to code. Would not recommend. The electrical issues alone could have killed someone. These guys should not be allowed to operate. Absolutely horrible.

Beautiful work, fantastic workers, like Connie and Josh! Home looks brand new!! Randy is a very…read morenice person, good guy!!

I hired this company to do a vanity install for a bathroom remodel and they were wonderful. Piysh…read morewas very professional, on time and reasonably priced. While doing the job an issue came up with flooring in another room that needed to be replaced. Piysh went out, bought the materials and replaced the flooring the same day. Saved me from having to have the carpet guys come back another day. I am extremely happy with this company and would recommend them for any home remodel or repairs.

I highly recommend Lion's Heart Home Repair. I had a drywall repair job and bathroom faucets that…read moreneeded to be replaced, Jason did an excellent job on both. His pricing is fair, communication is excellent and he does quality work. I will be using this company for future projects.

Was having continual problems with my old furnace and hired Applause for the job. John assured me…read morethat my system would be fully operational and that he would stand by his work. The system was installed in Nov of 2020 - brand new furnace and piping overhead- new zone valves and bleeders - I reiterated the importance of not having a system that would fail every year since this is what I had been previously experiencing. Again, he convinced me that he had given me thee best option. He took his time with the installation and I finally had heat running. Well it took 1 year and one of the One valves failed. he came expecting payment for switching it out saying that I had to pay for his time. As a result of the zone valve breaking, my pipes froze. there was some water damage and he finally comes after some coercion expecting payment. Telling me that he only warranted his labor for year. Here it was January the following year - 2 mos following. I paid him top dollar and I was expecting top dollar service. Not for him to try and get money from me for broken parts that HE installed. And for a failure, I would expect that he would've been willing to fix. Bottom line is he was only after the quote/money. Once the installation was complete, he could care less about any issues that would surface. I would never use Applause again. I have a system under warranty that's not really under warranty. Had to pay another plumber to address the frozen pipe that the faulty valve created. Left bleeder on during initial installation causing water damage to 2nd floor ceiling. Walked away like it wasn't an issue.

excellent plumbing service saved me a lot of money, I recommend this company if you have serious…read moreplumbing problems they are professional and honest,