Honest spa review: Round 2 hit better than round 1! 2 years later and they have some add on's so…read moretap in for why Sun Water Spa gets a 5/5 yet again! -Red Mountain 5/5 Located on the third floor, you have lockers to store your belongings and you have 90 minutes to make it last. If I could do it again, this is how I would do it: step by step down below: 1. 15 minute sauna session 2. 1-2 minute cold plunge 3. 5 minute sauna session. 4. Rinse off and hydrate 5. Relax and go to your tub Cold plunge treatments are so good for your body. They are a little uncomfortable your first time. But if you can repeat it a couple times, you'll get the most out of your experience! 90 minutes doesn't seem like a long time as it goes by fast... so enjoy the relaxation, enjoy the zen, and just appreciate the view and take it all in as it's been yet again, just what I needed! Thank you Sun water spa! 5/5 yet again!

This was the perfect start to our vacation. We booked a tub on 3rd floor. The facility was clean…read moreand the staff were very friendly. We loved the cold plunge pool and the convince of the clock showing the time. The saline pools were great and it was nice to have the different temps. The pools were a bit close together so great if you have a larger group and want to socialize. Book the private tun for a bit more money if you want privacy. However people were respectful overall and voices were kept low. The only downside was the lack of bathroom facilities. On our floor there were 12 people using 2- 2 shower bathrooms. We only did the soak and I would do other services in the future. The parking situation is on the street and I'm off times it's free for 2 hours. The price was very reasonable. We will definitely be back when we are in town. Services requested were as expected.

My wife worked there doing nails, her mother passed away and the salon still asked her to work,…read moreliteral several hours after her mom's passing. She went in for two appointments in the morning and clearly looked like she been crying all night. Between services she was on the phone with the corner about organ donations. They asked her if she wanted to go to her car and take a nap and make phone calls before an afternoon appointment. They do not care about there staff. Just remember when your getting services there, those ladies may be going through something tragic but asked to come do your service anyway. Never get services done by a buisness that treats the employees as slaves. I told my wife to walk far away from that place.

I don't do spa days very often admittedly. My husband got me a spa day here as a Christmas present…read more I love experiences versus presents. He killed it this year. By time I left here I was so relaxed, nothing could have riled me up! He purchased the CBD package for me. It comes with a body wrap, with a 15 minute extra massage (your basically getting a 65 minute massage. They body brush you, massage you with the CBD product, wrap you up, and while that's absorbing, they give you a scalp massage. I appreciated that the masseuse was careful with my hair. I have very curly hair, and she was gentle and assured my hair didn't look crazy after she was done. Then, after that's done, you get a pedicure as well. It's your standard pedicure, but they massage your legs with that CBD product as well. I really felt like everyone paid attention to detail here, and made sure you were comfortable at every moment. I really appreciated that. Since I don't do this often, sometimes I tend to feel a little out of place, but that wasn't possible here. I would come back in a heart beat, and suggest hinting to your significant other they get this for you as a gift. Or! Treat yourself, because self care is all the rage and wildly important if you ask me.

Massage: 5 stars Facial: 5 stars…read moreBooking by phone: 3 stars Checking out: 1 Star Fun fact: locals/non hotel guests can book and use the spa with a gift certificate. My spouse gifted me $1,000 for the spa and told me to bring a friend. My bestie just so happened to be moving across the country this summer, so for our last hurrah, I booked us a couples massage and facials. When I called to make the appointment, I was placed on hold until a supervisor could come on the line to make the reservation. I explained that I had a gift certificate and the amount and asked her for guidance. I told her I'd like to do massages but facials were also an option. Without giving me a price, she booked us the couples massage and what sounded like a couples facial. Turns out, we should have just done the massages in order to spend what was on the gift certificate. Also, the facials were not done in the same room and started at different times. Because of that, I couldn't guide my friend, who had never had a facial before, or tell her that she wasn't beholden to that particular type of facial. I felt so terrible afterward, when she explained the trauma of her facial and the rude things her esthetician said about her skin. However lovely the view from the cattle call--I mean waiting area--was including the falcon perched on top of a pine tree overlooking the golf course, or how many settings and features the bidet had, the biggest let down by far was checking out. I had told the young woman at the desk that I was treating my friend and handed her my credit card, you know, HINT, HINT, PLEASE, whatever you do, DON'T say the total amount out loud! What did she do??? My friend was HORRIFIED at the price tag, which was the absolute worst way to end our spa day. I felt so terrible because the entire situation made us both extremely uncomfortable. What a crappy goodbye and sendoff. My recommendation for the Spa is to train staff on discreetness, particularly with regard to closing out the bill. Also, I've been to many spas but this one had the fewest after-shower amenities, particularly for curly-haired ladies.

Hands down the best spa I've ever visited! I would give 10 stars if I could. I had the BFF…read morepackage...top line massage, facial and pedicure. When I checked in I was handed a glass of Rose and given a tour of the facility. Oxygen room, sauna, steam room, fireplace room and mountain view room (which was co-ed but I never saw a man there!) Fresh fruit, snacks, and cumcumber or watermelon water privided. I was actually concerned I would get hungry before I finished, but that turned out not to be a problem! I was so relaxed with lighting and music I actually fell asleep during my facial. I counldn't believe I was that relaxed. The pedicure had anti-gravity chair that actually laid me back...making it my mission to find a place in Cincinnati that provides that! Again, wine helped me to relax and enjoy. Everything here was absolutely top notch. Locals can't book appointments...you have to be staying here to participate. It's worth booking a room. Trust me on that! I never felt so pampered.

I have been getting regular facials from Amanda and the results are always amazing!…read moreI have problems with the dry skin during the winter not anymore! Amanda does Dermaplaning with an enzyme that has kept my skin smooth and healthy! Prices are amazing too! Love your skin and see Amanda!

My girlfriend and I go here a couple times a month usually. And i day without hesitation that…read moreBrittany is a magician with her hands. Last time I was in, I literally started feeling as if I was in an alternate reality. My body relaxed so much that it felt like I was rubber, half asleep and half awake- I can't explain it any better than hypnosis without her saying a word. Both my girlfriend and I would recommend her without a moment of regret. That is, if you can get an appointment! Her schedule reflects how well she treats her clients!

I have been coming back to Luna and i have enjoyed trying several services. My absolute favorite…read moreone is by far a combination of sauna and Himalayan cave. They have done a stunning work with the cave and it's one of the most relaxing places I can think of and often come with out of town guests (especially in the winter months when inclement weather may slow down activities). The facilities are starting to show their age and the unyielding damage of water and salt on surfaces, however, the staff is always courteous and the service they provide is affordable thanks to the various promotions routinely offered. Befriend them on social and take advantage of packages and deals, you won't regret it.

Still one of my favorite places to go relax. Always such nice people working there, and every room…read morewhere they have the floating pods is clean. And on the plus side, the towels don't smell like mildew anymore, so I'm very happy about that. Absolutely recommend this place for some TLC

I randomly twisted something in my back and was calling all over for a place that could take me the…read moreday of it was sooo bad, and luckily, they had an opening where they got me booked pretty quickly. Immediately the vibe was good, the staff were very kind, and my masseuse asked great questions about what I wanted/needed! Went in unable to turn my head or lift my arm, and left being able to do both of those things I definitely recommend this place not just for their great work, but for ease, pricing, and quality for your money!

Alisha was amazing! She was so kind and attentive during my first facial. Highly recommend for…read moreanyone needing some self care.

Unbelievable and just what my body needed. Such warm and caring staff, when you're in need of a…read morereset, there is no substitute for a place and people that deliver. I was overwhelmed with gratitude and relief post-massage. The small retail section had a wonderful variety of healing balms and sprays as well.

Overall, it was an acceptable experience. The massage was relaxing, but not as restorative as I…read moreexpected. The therapist was friendly and professional, but the pressure changed during the session. Some knots weren't fully addressed, and I left still feeling a bit tense. It wasn't bad, but it wasn't great either.

This spa is a hidden gem located in Rockrimmon. They have the cutest set up with a small gift shop…read morearea with the cutest things, cozy waiting room while waiting for services, they offer salon services, massage services, nail services and facials. The vibe is relaxing and the quality is great. They offer individual services as well as all day spa packages. I highly recommend this place when you're in need of some relaxation, rejuvenation and relief.

Grace Douglas is my hair stylist for over ten years. She is gifted with hair color, stylish hair…read morestyle/cuts. Takes her time, listens & takes pride in making her clients look beautiful. Patient, warm, always smiling.

I'm not entirely comfortable in that open room setting separated by cloth which reminds me of the…read moreold school ICU and CCUs before the turn of the 21st century. That being said, massage from Ty exceeded my expectations and is the sole reason why I became a member following the massage appointment which I originally booked as non member. He paid attention to my chronic sports/recreational ailments and aches yesterday by focusing on trigger point releasing techniques. TBH, I was not anticipating such a skilled massage therapist outside of a resort spa/medical environment. Postscript after reading the prior reviews below. I absolutely agree on the website criticisms. It's an awful website. Unintuitive to navigate with misleading narrative that needs to be cleaned up.

My husband booked me a massage at The NOW Massage Colorado Springs as an early Mother's Day treat,…read moreand the studio itself was absolutely beautiful. The front desk staff were incredibly kind and welcoming, the design/vibe was gorgeous, and I loved the calming wave sounds and infused water. I was honestly considering signing up for a membership because the overall atmosphere was so nice. That said, I was unfortunately really disappointed with the actual massage. My husband paid extra for a deep tissue massage because that is specifically what I prefer. I used to be a massage therapist myself before becoming a stay-at-home mom, so I understand there are different styles and pressure preferences, but this did not feel like deep tissue whatsoever. The pressure stayed extremely light for the entire session and honestly felt more like a light Swedish relaxation massage. What made it more frustrating was that the therapist never once checked in about pressure or comfort throughout the session, which would have given me the opportunity to ask for deeper work. Since we specifically paid extra for deep tissue, I left feeling disappointed and honestly a little upset that the service provided did not match what was booked.

We had a great stay. The staff was very friendly and helpful. The grounds are beautiful and…read morewatching the sunset from the deck was a highlight. We enjoyed the pool, the gym, the sauna and the s'mores by the fireplace on the deck. The rooms aren't very soundproof so after a couple of nights of early risers clomping around on the floor above us, they kindly moved us rooms to the top floor but then our neighbor was sick on their deck and we could hear all the unpleasantness.

We are a large group spending a substantial amount at this resort and have been treated like we…read morewere an inconvenience. The rude treatment has been from the top down and seems to be deeply imbedded in the culture. We will find other places to spend our money in the future.