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    Hilton Garden Inn Silver Spring White Oak

    3.3 (40 reviews)
    Open Open 24 hours

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    This visit was a disappointment. Reserved room for 3 adults. On arrival, 2 bathtowels and 1 decaf and 1 regular coffee pod. Housekeeping staff, in our hall, said to ask at front desk. We did that evening & person @ desk was far from hospitable. We asked following evening and gentleman (we had to find him) helped us before same non hospitable woman came out and glared at us. Our clock did not work. (Yes, it was plugged in.) Web site says there is restaurant and bar. There is no restaurant and bar, in lobby, has about10 bar stools. Amenities were listed on a 2.5" X 2.5" piece of copy paper - seriously, I kid you not. Information given is that there are no housekeeping services for 5 days unless requested. No problem, we assumed there would be nobody in our room. Someone did come in and remove some of the used cups & left 4 coffee pods. At no time did anyone tell us coffee was available in the lobby for those not paying for breakfast. We were given instructions on how to tip housekeeping. Seriously? For what services? Hole where door mechanism meets the wall; plaster on the floor. Would be a good idea to notify guests that temp. resets when nobody is in the room. Will return with photos.

    This device behind the desk emits a dull white light regularly, but it's not noticeable until after the room is dark.
    Bill Z.

    It's somewhat ironic that my least favorite things about this hotel were some peripherals regarding my room. I really liked the decor, the layout, and the professionalism of the hotel staff. I did sleep well in my room, but it wasn't entirely up to the experience I expected at a Hilton. The most challenging aspect was the pillows. Normally a hotel will try to give you a variety of soft and firm pillows on your bed. Here, the only option was soft pillows. I even went to the front desk to ask if they had any firm pillows. She said they only had soft pillows here - but then what she did was interesting. She got a spare comforter and folded it tightly down to the approximate size of a pillow, and she suggested I place that under the pillows I already had. That worked really well, and I have to wonder if this is the first time she's done that. If it was, I commend her for her innovation. It was challenging to get the room as dark as I wanted. The curtains did not close tightly. There was also some type of phone modem behind the desk which would light up dimly every so often on a regular pattern. This wasn't noticeable until the lights were out, and unfortunately, right above it was a flower-type mirror which reflected the light in several directions. Finally, the smoke detector had a very bright light which flashed regularly, right over the bed. The hotel website did not mention that a breakfast buffet option is available for $10.99. It includes eggs, bacon, sausage, potatoes, oatmeal, waffles, juices, coffee, and pastries. The woman tending the dining area that morning went above and beyond taking care of her customers. I wish there was a way they could take care of the little things in the room that lit up the darkness - hard to move a smoke alarm, unfortunately. Because apart from these things, it was a relatively enjoyable stay.

    Incorrect pool hours

    Indoor pool not open during the day. This hotel is generally nice, but we booked it specifically to have an indoor pool for our kids to use. We even called to confirm that they pool was fully operational before we booked, and they did not disclose that it is only open 7-10pm on the weekends, which is ridiculous. We would have booked a different hotel had we known. Also the hours are posted differently.

    Comfortable room
    Jen W.

    Walking in to the hotel they definitely have the 'wow' factor going on. Breakfast area on the right, comfy couches and chairs to the left, the registration desk is toward the back. The staff is efficient and polite. The room is a comfortable size, the bed a firm pillow top with down pillows. One chair that is comfortable with ottoman, a desk (with computer outlets) and a desk chair that looks odd but is comfortable with good lumbar support. Fridge, microwave and keurig in room are some of the reasons we chose to stay here. Easy to find, the hotel is located within walking distance of several chain restaurants such as Five Guys, Panera, Chick Filet and IHOP. There is also a 7Eleven directly across the parking lot from the lobby. Disappointed breakfast is not included. $10.95 per person may be fine if you eat a large breakfast but I'm a coffee and muffin sort of girl so I'm going to pass. The indoor pool is a nice touch. No laps here but nice for kids to play or an adult to float around and relax if you get the room to yourself. There is also a small gym. The hotel is clean and comfortable and the price is reasonable for the area.

    Dirty wash cloth

    I had a horrible experience at this Hilton Garden Inn. When I went to go to bed there was a dirty wash cloth underneath the covers. So they did not change the sheets before I checked into the room. So unsanitary and disgusting especially during a pandemic. The managers were not helpful at all. They first told me all the rooms were sold out so I couldn't switch then after I refused to stay in the same room, they found rooms on the second and fourth floors. I asked for a refund but they said I would have to contact the third party I booked with and there was nothing they could do. They never mentioned that they could actually approve a refund if I contacted the third party. As it was already after 10pm at night and I was heading back on the road at 7am, I reluctantly took a different room and decided to deal with the booking agent later. I spoke with a second manager before checkout in the morning who told me should would comp my 1-night stay if she could but there was nothing she could do and I would have to contact the third party booking agent. When I contacted the third party later, the hotel refused to approve a refund. So misleading and horrible customer service. Don't stay at this property! They do not uphold the Hilton promise! The only good thing about the property was the location.

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    8 years ago

    Really nice modern hotel. Very clean. Breakfast not included. Hotel is a nice area with plenty on dining options within walking distance.

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    10 years ago

    Very courteous staff. I would like to thank Richard for great service provided. Will definitely stay there again

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    Ask the Community - Hilton Garden Inn Silver Spring White Oak

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    Review Highlights - Hilton Garden Inn Silver Spring White Oak

    Noticed the AC/Heat that one guest complained about....

    Mentioned in 2 reviews

    Read more highlights

    Home2 Suites by Hilton Silver Spring - Meeting Room

    Home2 Suites by Hilton Silver Spring

    (18 reviews)

    My husband and I stayed here for a few nights. I was impressed by how quiet the room was despite…read morebeing next to the highway. And we never really heard other guests (although, I suppose it's possible the rooms on either side of us were not in use). We both slept well (as well as we could given the time difference) and I was happy to note that the window shade did a decent job of blocking out the light. Overall, we enjoyed our stay here. Having the kitchenette was a nice feature to have. My main points for not giving a full 5 stars are: the bathroom door was hard to close and open fully; and the breakfast felt a little lack luster to me, but at least it meant I didn't have to go far to get a bagel.

    The pros: Easy access from 495 and New Hampshire Ave (MD…read more650). Digital key access was available. Breakfast had some nice options for build it yourself waffles or breakfast sandwiches with sausages and egg patties, plus hard boiled eggs. Pool, gym, laundry and conference room are available. Rooms have a nice kitchenette with microwave, full sink, dishwasher, plates, cups, bowls, and utensils, plus a sponge and dishwashing liquid. Plenty of room to spread out. There's a nearby Safeway if you need groceries. Parking was easy. The cons: The bed was uncomfortable for my wife, she kept tossing and turning. The flat sheet was a weird sheet/thin comforter combo which wasn't tucked in properly and was uncomfortable after a few hours. The room thermostat did not work as programmed. We set it for 66 to sleep but when we woke up groggy at 3, it had only gone down to 71. We turned it off and on, plus used the fan feature, no difference. The room vent is located by the kitchen, not the bed, so keep that in mind. The bathroom door slides, is heavy and does not have a true handle as it can retract fully in the wall. Based on that lack of handle, it was occasionally difficult to close and open. Due to the time, we did not want to try to switch rooms as we had to leave for a family obligation in a few hours in the morning. To the hotel's credit, they reached out immediately after I did an internal survey. They said to not hesitate to contact the front desk as it's staffed 24 hours. I appreciate them hearing my concerns.

    Holiday Inn Express Washington DC N-Silver Spring - King Bed Room

    Holiday Inn Express Washington DC N-Silver Spring

    (51 reviews)

    $$

    The rooms are small and very basic, and the one I was given had no AC on a 90-degree day. They…read moreadvertise valet parking but their lot is TINY and when I arrived at 5 pm, and there were no spaces. The neighborhood feels very sketchy. Elevators are wheezy and they were doing construction/renovation on the bottom three floors. You can do better for what they charge: don't stay here. About the only good thing is proximity to the District.

    Realistically, I would give this property a 2.5 star. We stayed here May 10 for one night, as we…read morewere in town for a concert at the Filmore. The check-in experience was 5 stars; friendly, courteous, professional. Our room was on the 6th floor and was a very quiet location. We never heard a peep from others. The bed was very comfortable. The room itself was smaller than what I'm used to for an IHG property, but it's one night. The main issue was that the property is older and in need of some TLC. The curtains had holes in them, and the bathroom was very small and outdated. It took quite a while for the water to get warm/hot in the shower, and the water pressure was non-existent. There was zero bathroom counter to put stuff on, we had to put stuff on the shelves instead. I used the provided Hairdryer, but a minute in, the smell set off the smoke alarm. There was no bathroom exhaust. Also, we kept looking for cups and the ice bucket, we found it shortly before checking out, located next to the bed on the bottom shelf of the bedside nightstand. Before checking out, we decided to hit up the included breakfast. Mostly everything was in stock and seemingly fresh. However, I had grabbed a yogurt from the refrigerator and it must have frozen and then thawed at some point, the texture was off, and inedible. They did have a good variety of options, including eggs, bagels, muffins, toast, biscuits, gravy, cereals, some fruit. Some of the furniture was observed with wear and tear, also there was some food abd crumbs on the floor, even though there was an attendant present. For one night this wasn't a bust, but I wouldn't have wanted to stay longer. I hope this property gets some attention. We walked to and from the Filmore and there are lots of interesting restaurants around.

    Hotel Silver Spring - Bedroom

    Hotel Silver Spring

    (15 reviews)

    There are lots of 1 star reviews here for this hotel, though google and other sites rank them a bit…read morehigher. Had I seen these reviews, I would have likely passed on staying. However, it worked for what we needed and I *almost* went full 4 stars to balance out the hate based on our mostly positive experience. So, traveling with my brother who booked this hotel through Airbnb. He thought he was booking a private condo or apartment space only to find out post-booking it was a hotel. We arrive and...it's not bad. I'm scanning these reviews while he's checking us in as we realize where we're staying and I'm nervous. But, the lobby is clean and modern, the staff is friendly, the parking is good (though pricey, but this is suburban DC). It is noticeably muggy in the elevator and hallways and since so many reviews describe the rooms as being hot I'm worried. But in the room, I crank the AC and it quickly cools things off. Our stay in the room for 3 days is consistently cool. In room fridge works properly. Wifi works. Water pressure is good, though it takes a moment for the water to get hot. If you plan on eating on site it's too pricey to be worth it, especially since you're in walking distance of almost anything you'd want to eat. We were here to see several shows at the Fillmore and it's steps from the hotel. This worked out great. No uber, no parking costs. I'd stay here again if seeing shows at the Fillmore. Price is solid/average. Location is fantastic. The hotel smells musty, old, faint cigarette odor. Rooms were fine, beds were comfortable and had great bedding, AC worked. It was quiet at night. It felt safe throughout. A solid 3 hotel that could use some upgrades.

    the rooms are disguising! they are dirty with mildew. i do not recommend that you stay here!read more

    Travelodge by Wyndham Silver Spring - Accessible One King Room

    Travelodge by Wyndham Silver Spring

    (24 reviews)

    $

    I will give it to them that everything was clean and the bed and pillows were very comfortable…read more However, this place obviously hasn't been updated since the 70s and needs some serious remodel and repair in some places. I don't know how much influence Wyndham has over the franchised hotels, but I was expecting better from something with their name on it.

    If I could give zero stars, I would…read more I have never felt the need to leave a review on a hotel before but my experience with the Travelodge by Wyndham Silver Spring requires that I post a review to warn others of this hotel. My husband and I reserved a room for a week in May 2026 to visit our daughter in Washington DC. We reserved a non-smoking room with a King bed. Here was our experience: 1. Check-in time was 3 pm. I arrived at 2:50 to see both a "Travelodge" and a "Days Inn" sign on the hotel, so there was some confusion as to whether or not we were in the right place. I was told I needed to come back in 10 minutes to check-in. So I sat in my car until 3 pm, but watched as the manager checked in another family and took them to their rooms while I waited. 2. Once I checked in, I was told that the room with the King bed was not available but they had a room with two doubles. I said that was fine as long as the cost was equal or less than the cost of a King room. The woman checking me in said that the cost was actually *higher* but that they would reduce the price just for us. FYI, I know from when I made reservations that the cost was the same. I don't like being lied to. 3. The check-in procedure took 10 minutes because the woman checking me in continued to have a private conversation (in another language) with someone else in the office while completing the process. I stood there and waited for them to end their conversation before she helped me. 4. First impressions of the room: Sheets and blankets on the bed but no bed cover. No pictures on the walls. They were blank. The floor was linoleum and sticky with stains. No rug. 5. There was no fridge. There was a closet with no doors. Felt a bit like a prison cell. 6. The TV was not connected to cable. It produced nothing but a fuzzy image. 7. The bathroom door didn't close and certainly didn't lock. 8. The tub was clogged. 9. When you turned on the shower head, water sprayed out from the back of the tub faucet, likely into the wall and beneath the tub (more on this below). 10. Towels were tiny, max of 4x2 feet in dimension. Not designed for adults. 11. Minimal lighting. Very dark room. 12. On our third night, I stepped out of the bathroom after taking a shower and my husband said that water had flooded the room from the bathroom. There was a puddle in the corner by the bathroom, seeping up from under the linoleum tiles. 13. The next morning, we went to the front desk to be given a new, non-flooded room. The clerk said that he would "see if anything was available". I explained that he HAD to change our room because he couldn't leave us in a flooded room. He said to return later to get new keys. We came back that evening and we were given a new room. 14. The new room didn't flood and the bathroom door closed, but the lights in between the two beds didn't work. 15. There were cockroaches in the room. We had to store our suitcases up high in the closet and on the single chair in the room to avoid having them crawl into our belongings. 16. Aside from this, the hotel was occupied by some people who seemed to have mental health issues. They yelled and talked loudly. The front office had several unhomed individuals sitting there every time I went in. We did NOT feel safe there. FYI, it was a busy weekend in DC as there were many college graduation ceremonies taking place. Moving to another hotel was not an option. Do not stay here. It is horrific, unclean and unsafe.

    Sheraton Silver Spring Hotel

    Sheraton Silver Spring Hotel

    (105 reviews)

    $$

    The rooms definitely need some updating, as they look pretty naked compared to rooms of other…read morechains. But the lobby is nice, and the Mica restaurant has some pretty good food, including a great crab cake sandwich. The staff was very friendly and helpful in the lobby, but the restaurant bar seemed to have a lot of either new or uncaring staff. Things like placemats, silverware, and drink refills seemed to be an afterthought unless one of the more senior people reminded the other staff to do it. This location does have a concierge lounge, but I don't think the food compares to a Marriott. For instance, at dinner, they had one option (potstickers one night, fried wontons the other), instead of having a few options to choose from. On the flip side, this was a very inexpensive hotel given the area and amenities.

    Today we checked out after staying all week for National Swimming Championships at the Universtiy…read moreof Maryland. The customer service is the best. Housekeeping is awesome, they somehow cleaned our room and our belongings were safe! Thank you housekeeping for being amazing! Breakfast, lunch, and dinner whenever you want. The buffet is great, it's a better deal than eating out at most places. The front desk staff are so happy you are there, they make sure you have whatever you need to enjoy your stay. We left shopping bags filled with clothes, expensive clothing. Housekeeping staff, and front desk staff quickly located and secured our lost and found items. We have everything back and we are so grateful for their wonderful kindness and honesty. I strongly recommend the Sheraton Silver Spring Hotel when you want to be in the middle of a wonderful family area. They are walking distance to dozens of great choices for food, shopping and fun cultural activities!

    Hilton Garden Inn Silver Spring White Oak - hotels - Updated May 2026

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