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    Hilton Garden Inn Devens Common

    3.5 (35 reviews)
    ModerateHotels
    Open Open 24 hours

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    Stefan H.

    I decided to mix things up, staying here, rather than at my usual spot next door. Hotel is just about done being renovated. They've done a nice job in the common areas in the rooms. Now, they need to work on their staff! Person at the desk when I checked in was okay, but quite flat. Usually housekeeping staff at least acknowledges you when you pass them in the hallway. Not here. They don't even look your way, never mind say hello. The morning I checked out there wasn't anyone at the desk. Only employee I saw in the lobby area at check out was breakfast attendant that looked completely disinterested. Interesting that even as a gold or platinum member breakfast is not complimentary. You get a $10 voucher for the $12.95+ breakfast. Next door, breakfast is included for every guest, regardless of status. Overall, I found the renovated property nice, the hotel solidly built, but hotel staff lacking. Would I stay again when in the area, yes, but not my first choice.

    Dried out and hardly any eggs available
    Frank R.

    This is not the quality of service one would expect at a Hilton. The initial bill was not in accordance with the confirmation rates and required adjustments. They adjusted the rates to the confirmation rates within two hours so I am fine with this. The rooms were clean. However, the breakfast costs $19. I have never seen such a poor breakfast buffet in my extensive travels. I have attached photos of the buffet. It was not a really busy time and for $19 this was a disgrace. The Canadian bacon was dry, hard and resembled dog jerky. For $19 a person, this should be a premiere buffet. The pastries we hard and dried out.

    Bed bug

    In my recent stay (11/9) I found an adult bed bug crawling next to me after adjusting pillows to watch television. The hotel offered to move me to another room on another floor. I didn't even get to check under the mattress in the new room (which I hadn't thought to do in the first room) because I saw a squished bug on the wall next to the bed and what appeared to be bed bug casings with larve on the tv stand across the room. Hilton Garden Inn was not overly happy to do anything other than offer me a third room. Took a lot to get my trip refunded. Would not consider assisting me (knowing I was there with my son for a competition the next morning as we discussed when moving us from the first room) in trying to get into another Hilton 20 minutes away or even move our belongings. I had to text pictures as proof of the issue for them to even consider refunding my trip where I was not comfortable staying. They were also checking others in WHILE dealing with me on this matter.

    The promise that they keep!!!

    I really didn't want to do this review and put a bunch of people on. But I had to. From the front desk staff to the maids!!! Everyone here was so welcoming!!! I've stayed at five star hotels and wasn't treated this nice. The rooms were very comfortable. The pool is open until 10. The pool isn't that big probably because of a city ordinance (meaning if it was any bigger they would have to have a life guard and it wouldn't be able to stay open until 10) the food was awesome and reasonably priced!!! Another cool fact is fort Devens is right next door!!! I'm a boy Mom and that's big points my son loves to look at army trucks.

    This is the tap water - Never in 20+ years of travel have I seen this before.

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    14 years ago

    Very nice new hotel.

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    7 years ago

    Clean, well laid out hotel with plenty of amenities. The staff went above and beyond to welcome our family. Highly recommend.

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    Ask the Community - Hilton Garden Inn Devens Common

    Review Highlights - Hilton Garden Inn Devens Common

    A private hotel situated just outside the front gate of Fort Devens.

    Mentioned in 2 reviews

    Read more highlights

    Courtyard By Marriott

    Courtyard By Marriott

    (28 reviews)

    $$

    We stayed here for a couple of nights during my visit to Boston as it was close to my fiancés…read moreoffice he was working at. I actually really enjoyed this little area, there was a great shopping center that was just across the way with lots of options. The rooms were nice and had a little couch seating area and a fridge and microwave which is always nice for a long stay like my fiancé had. I also loved the downstairs area. I went and worked down there on my laptop one of the days in a comfy couch that had its own little tv to watch something too. I'm also a big person about AC in hotel rooms and this one did live up to my normal expectations because I like a cold room. If you are staying in this area definitely a great spot to stay.

    Stay away!! Carpet was filthy. Felt like i was walking on sludge…read more Bathroom floor was sticky. Went to the restaurant for dinner and ordered a burger. I was told you can only get it well done. Red flag went up. The burger was like a Bubba burger. It was disgusting. I left a review with the hotel only to be debated and challenged on the issues. I called the Marriott complaint line only to be laughed at and then the woman would not give me her name and hung up on me. I called back, got someone else named "carol" on the phone. As I'm explaining the issues to her, under her breath she utters " oh my god". I called her out on the comment and she didn't apologize, just told me to take it up with the hotel. I thought I was when I called the complaint line. I've stayed in hotels though out the country and many other countries. This was by far the worst stay ever. Never again!! Room 329 if no one believes me. Let me know what your socks look like after walking on the carpet.

    Residence Inn by Marriott Boston Westford - Front Desk at Residence Westford

    Residence Inn by Marriott Boston Westford

    (24 reviews)

    $$

    This was a great place to stay while I was traveling for work. Definitely had all the amenities one…read morewould expect from a residence inn, domestically. Parking was plentiful, and rooms were nice. The front desk staff were the most friendly of folks that I have ever encountered, and the breakfast options, which are included, were perfect to get the day started. There is a short trial behind this hotel that I really had hoped to be able to adventure into, but as I traveled in winter, daylight was limited. The only negatives of this hotel were the over hot heater and underhot shower temperatures. Perhaps folks don't have the same need as I do to scald my soul during showers, but alas, my California blood needs to boil to start my day. Overall, I would definitely stay here again!

    Family stay here overnight for a volleyball tournament. Booked a two bedroom suite and there was…read moreplenty of room to relax and wind down. We stayed less than 24 hours but I could easily spend a few days here without an issue. Fully stocked kitchen with a conventional oven and full size fridge. Basic kitchen ware and utensils. The complimentary breakfast was full of hearty and healthy options. Fantastic job by the staff keeping everything stocked and clean. My only issue was the two bedrooms were supposed to have two queens and one bedroom only had a full. I drew the short straw and got that bed but since sleeping solo, it wasn't a huge issue. BUT- I do think you should get the room with the amenities in your reservation. Staff was helpful, checking in was a breeze and the whole property was pretty spotless. I'd book again.

    Howarth House Bed and Breakfast - Howarth House B&B

    Howarth House Bed and Breakfast

    (17 reviews)

    This place is wonderful! I have now stayed there with my husband and son twice and we were blown…read moreaway. The rooms are lovely and clean and the massive bathroom has a luxurious shower . The breakfast is outstanding: there is a cooked-to-order menu (with eggs from their own chickens!) and a beautiful set-up in a sun room overlooking the nature reserve in the backyard. The property has a beautiful pool and my son loved the game room with a pool table. The very friendly owners, also the chefs, clearly pay attention to detail!

    A wooded oasis one minute from Fitchburg State, 1.5h by train from Boston!…read more Visiting family in Fitchburg, we wanted to stay close to the center of town, and we were so lucky to find availability at Howarth House B&B! This beautiful wooded oasis is just up the hill from Fitchburg State University. The home is lovely, with three upstairs rooms available for guests. With our family along, we spent time in two of the rooms. The Harvard is spacious and has a great shower with streams from two sides. What a luxurious experience! The Hudson is also roomy with a serene view of the pool and the back woods (and chicken coop!). It has a jetted tub, so very relaxing, and a shower too. The beds are huge and comfortable, with what must be a pillow-top on the tall firm mattress. These might be the most comfortable rooms we've ever stayed in at a B&B! Breakfast is freshly made with several delicious options from a menu where you make you selections the night before. The eggs are fresh from their own chickens! The hosts Sarah and Ryan served us in a well-lit "Florida Room" with a view of the flower-garden. And we saw a hummingbird flitting among pink and lavender flowers! On the first floor, in addition to the breakfast room, there's a kitchenette with complimentary beer and soft drinks and snack bars, single-serve coffees, and tea bags with a hot and cold water dispenser, (and both milk and cream, thx!). There is a large comfortable sitting room, where we spent part of a pleasant evening with the friendly owners, swapping travel stories. And from there is an enclosed brick pathway to a rec room with a nice billiard table. To the left is the clean outdoor pool, or ahead is the open covered lighted porch with a ceiling fan, which has a step down to the pool. We took a few laps, then walked down and around to the patio with a fire-pit and a large jacuzzi. On an overcast September day, the pool was cool but not chilly, and the jacuzzi was warm with easy-to-adjust powerful jets. The chicken coop is hidden downhill a bit further, and there's no resident rooster so you might hear some cheerful clucking but no raucous crowing. It's just 1.5h by MBTA train from North Station in Boston to this tranquil hideaway. The hosts are charming and hard-working, always making improvements, always ready with friendly conversation. The price is of course a bit more than some local hotels, but not at all expensive, and our envious hotel-staying relatives all came by for a relaxing evening of wine on the porch.

    Friendly Crossways - Merry Christmas from Friendly Crossways!

    Friendly Crossways

    (30 reviews)

    (This is on behalf of members of the retreat planning team of Moishe Kavod House)…read more We had our annual retreat at Friendly Crossways. It was a wonderful place for our community to come together, be out of the city, and relax! Mary Helan was SOO very very helpful in for months in advance of the retreat, during the retreat and post retreat. She was wonderful to work with and extremely patient. The facility was beautiful and allowed for a variety of activities, including a huge outdoor field! Overall, it was a wonderful weekend, and we really enjoyed the space.

    I recently attended a wedding at the Friendly Crossways and although I had a great weekend with…read morefamily and friends, I think my perspective is different than most of the previous reviewers. As others mentioned there were no other options close by in the Harvard area to stay, so we decided to stay on site (even though I tried to find alternative arrangements). We arrived on Friday and found our room, which had only twin beds (the same for almost all rooms) but were yet to receive our linens (sheets/towels/pillow cases). We did get those later and as another reviewer mentioned they were very worn. You could also not bring in your own pillows or linens (as I had brought) and the party would be fined if they saw you doing so. The bathroom/showers which I saw were pretty outdated and dingy (except the ones near the front door which appear to be newer). They weren't unclean, but were just in desperate need of some TLC. We were also informed of a strict 5 minute shower policy which there are signs posted for in the bathroom. As most have said, it is very much a DIY venue, even so far as to washing your own dishes throughout the weekend. We did help out with a lot throughout the weekend which was fun helping our friends set up their wedding and be a part of it, but many times we would need to ask Mary or Keith (the owners of the property) for assistance or direction with a given task. Most of the time they were very friendly and helpful, but not all the time. I certainly understand they have a job to do, and tasks the Bride/Groom set up for them, and that helping me wasn't on their priority list, but at least be a little bit pleasant because we are paying you to be there. I would have to agree that the food they provided was excellent, and they were able to meet the needs of many dietary issues in our group. If I was reviewing only their food it would be 5 stars, no question. They used fresh ingredients and were very passionate about what came out of the kitchen. The other issue was the firewood. We were lectured that it was to be a "camp fire" and not a "bonfire". We were only provided with about 6 tiny pieces of wood to keep the fire going for our allotted 2 hours...and NO wood was to be put on after 11pm as the fire had to be completely out by midnight... It was nice to be able to just walk back to my room after the wedding/reception. The ceremony was beautiful set back under the trees on the lawn. If you are looking for a DIY wedding where you have to do just about everything for set up and break down then this is probably your place.

    Westford Regency Inn & Conference Center - At our Saturday night concert in the main ballroom of the Westford Regency

    Westford Regency Inn & Conference Center

    (94 reviews)

    $$$

    We would not stay here again and would not recommend this hotel to our friends and business…read moreassociates. After we booked this non refundable hotel, we were notified that pool was closed. When we checked in, we were required to put a $200.00 security deposit on our reservation. At this time, we requested that both our rooms have housecleaning the following day. This never happened. The hotel is very old and dated and heavily carpeted with frayed and old carpet. I was not comfortable walking barefoot in the room. The elevator was so old and worn and unattractive. Breakfast was lacking. Tasteless scrambled eggs, cold bacon and gray sausage. There was no outlet next to the coffee maker in the room so that could not be used. The candy from the vending machine was stale. All in all- not a good experience.

    For the ninth year, my family and I hosted a large gathering of traditional musicians at the…read moreWestford Regency in November 2024, and once again, it was an excellent experience! This venue has truly become a home for our event, thanks to its friendly and helpful staff, convenient location with ample parking, and a layout that works extremely well for a gathering of our size. We took over the entire conference center and all the sleeping rooms, setting up on Wednesday and staying through Sunday evening. It was a pleasure to collaborate with Elaine (Director of Sales), Habib (Food & Beverage Director), Ryan (Head Chef), Kristen (Front Desk), and Eric (General Manager) during our planning and throughout the event. Their professionalism, creativity, and willingness to accommodate our needs--including last-minute requests--made the process smooth and stress-free. This year, our festival welcomed over 600 attendees (fiddle, mandolin, guitar, banjo, cello, and singing) and included more than 400 sessions. We had 20 traditional music concerts, 40 jam sessions, and 350+ workshops. The event managers and their teams were friendly, professional, and quick to respond to requests. Their attention to detail ensured great set-ups, and they worked behind the scenes to make the festival a success. The hotel's front desk staff deserve praise for their warm and helpful attitude, making our attendees feel welcome. The 14 function rooms, along with 5 suites and the Pub, were ideal for our needs. The hotel provided two recently tuned grand pianos. The 1,000 chairs we requested were comfortable, and water stations were restocked consistently throughout the event--a thoughtful touch. To streamline meal times, the hotel offered quick, delicious buffet dinners on Thursday, Friday, and Saturday evenings. They also set up a convenient food station near our registration area with tasty sandwiches, snacks, coffee, and fruit at fair prices. We didn't spend much time sleeping since the music jam sessions went late every night, but our rooms were very clean and the beds were comfortable. Overall, this year's festival was a real success. The Westford Regency provided excellent value for both function and sleeping rooms. Its location, right off Route 495 between Routes 2 and 3, was easily accessible for attendees traveling from across the Northeast, and the 900 parking spaces were quite convenient. We've already reserved our dates for November 2025, and I highly recommend the Westford Regency to anyone seeking a comfortable, friendly, and affordable venue for a large event. This place truly goes above and beyond to make the experience memorable.

    Hilton Garden Inn Devens Common - hotels - Updated May 2026

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