I was in Boston with my family. We booked the Hilton Hotel at Dedham city. We got Boston city at 9am. It was early to go to the hotel. We were visiting the attractive places in Boston because the check in time was at 2pm which the hotel mentioned us. When we got Hilton hotel/Dedham at 2:30, our room wasn't ready. Finally after waiting long time we got our room. After 2 hours we realized the room temperature is 81. My brother called the desk, the Tecnition came and said I cannot fix it. We should moved to the other room. In new room the temperature were going down too , and it was hot during the night. Their services were so awful. The hotel didn't have clear sign either, we lost it. We can't come again in Hilton Hotel/Dedham. read more

Might be the worst hotel I have ever stayed in. Was here for 6 nights unfortunately, and the closer you look the worse it gets. Room was filthy upon arrival. Previous guests hair and toothpaste all over bathroom floor. Sheets and towels had stains on them. Had to kill both ants and flies in my room. Spider webs in all four corners. Food, bar, and gym are decent. Needs serious change of management to fix cleanliness problem. read more

This has to be the WORST Hilton property I have ever stayed at. Here is the run down- Window in my room would not close. They couldn't fix it and had no room available to move me to so they increased the heater. I got sick and could not sleep. There were gnawing sounds at night( sounded like a large rodent) that kept me up. Restaurant had 1 server while the place was to capacity. The room was run down and not very clean. Find somewhere else to stay. read more

I had my wedding at the Hilton hotel in Boston / Dedham Massachusetts 6-26-2021 in the Grace ballroom and everything went perfect . We absolutely loved everything about the Hilton and staff was excellent!!!!!!! Food was delicious. We had the suite afterwards and it was a very big clean room with a huge roof top.. The Hilton staff worked with me during the entire mess and the unexpected covid !!! excellent during the entire process. I don't have one single complaint. Grace A. ( staff ) was the best she was excellent We appreciate it her so much. She worked with me with during the very difficult time when Covid hit just a few months before & helped me move my wedding date , met with us emailed us right back. Helped me even willing to accommodate us in every way always helping us anyway possible. I can go on & on & on how wonderful she is!!! Also Alex ( staff) who is wonderful and has been excellent too! Excellent and super sweet Great staff. Highly recommended location, hotel, staff, food. 5 star for sure!!!!! Thank you Hilton and all the terrific staff...we loved our wedding in June and so happy we had it at the Hilton read more

I just checked in and not only did one room have dried urine all over the toilet, hair all over the bathroom floor and the bedroom around the bed was not vacuumed then got moved to another room which I was assured was clean- had feces all over the rim of the toilet, trash in the trash can, hair in the floor and in the bathroom sink. Then onto the third room that the front manager assured me was spotless. I go into that room and there is hair everywhere and I had to walk the manager to that room. The last and final room - the bathroom smells like rotten feet that have never been washed. I had to have that bathroom cleaned. Then after spending over an hour waiting for a room- I was told I could go sit and get an appetizer up in the restaurant. It is now after 8 pm- the last thing I want to do is sit in a restaurant and eat an appetizer. I was finally offered a meal brought to the room the condition the food and beverage manager approved it when I had to go back to the lobby to explain that the final room smelled awful: I will make for sure I will NEVER have my employer book me at this hotel again. It is bad enough it is outdated but disgusting is no excuse and poor management is no excuse. read more

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Really bad experience. Very noisy hotel. Stay here if you like to hear what is going on next door to you at 10:45 PM, hear an alarm go off repeatedly before 5 AM, and smell food cooking in the restaurant and pay $300 for the pleasure. Get there early or you will be lugging your bags up and down the stairs of their parking structure in the dark. Whatever you do, don't assume the hotel will accommodate you in any way. Only good thing is that room was clean although stale smelling. Probably because people only stay here if desperate. read more

So, we went to a patriots game the night before, needless to say the four of us were hung over enough to not know left from right and between our 4 sets of eyes 2.5 were open enough to lead us toward the breakfast bar. Upon entering the breakfast bar we were not sure what was going on here, random workers walking back a fourth, can we get drinks? Still not sure about this (bar opens at 1130). We showed up at 1106 apparently the breakfast bar closed at 1100, too bad there were no signs or anything to show us this. So my friends go to the buffet and I go get an omelette, my friends are told by a worker that they can't take any food, this is not a problem but we did not understand why... we are then told by another worker that we can get food so they go sit down while I wait for my omelette. I sat down with my omelette as my friends sat with nothing, then the manager comes over and apologizes for the worker that wouldn't let my friends get any food. When really we just didn't know what the heck was happening. We didn't know breakfast was over. So he said we could order off the menu with a discount. We ordered our food (60 bucks for four people) it was mediocre at best and we didn't get a discount. So basically stay away from this train wreck. read more

LOVE, Love, Love this hotel! It's conveniently located on Rt. 1N, very close to Boston but without the Boston sized price tag! I stayed for one night after a date ended late in Norwood about a month ago. I was looking for a different location but ended up taking a wrong turn and I'm glad my GPS brought me here. Marcus at the front desk was very helpful. Even though I arrived around 12:30am on a Sunday morning and made my reservation from my cell phone in the car, he was super polite and spoke to me like I was not only a welcomed guest, but like he might speak to a good friend. He was so alert and soft spoken, and he made sure my experience was very pleasant from start to finish. The room itself was very clean and tidy. I can tell the Hilton takes covid 19 seriously, and the cleaning is top notch. I had a very restful sleep. The next morning, since I'd checked In so late, I called to request a later check-out. Marcus gave me an extra hour and a half on my stay, free of charge. I was very pleased. Next time I'm in town, I will definitely book a night at this location. I encourage you to do the same - you will be treated like royalty, for prince/princess pricing. Could not ask for better. Thank you, Hilton staff, for making my stay so pleasant. I really appreciate it. read more

If I could, I would rate this hotel negative stars. This hotel needs to be shut down IMMEDIATELY. Rude front desk staff over the course of 4 days, rain came through the locked doors, mold on the carpet and around the glass doors to the outside, smokers in the hallway, 3 weddings and a celebration of life booked over one weekend, uncontrollable loud gatherings in the hallway where our room was located, the shower head was coming out of the wall, no maid service and no notice about it, insufficient number of towels and soap bars, filthy carpeting and floors throughout. STAY AWAY!!! read more

Won't recommend. Had to cancel within 24 hours and was charged for not even staying there. Hotel management wouldn't budge even though I am a HH Gold member. Very disappointed. No way to treat a business person who stays 70 nights in Hilton hotels. Go to Marriott where they respect you as a frequent traveler and visitor. Too bad I can't give 0 stars because they deserve it. What poor customer service. Policy or not. Traveler beware! Taking my business elsewhere. read more

Don't stay here expecting to get a good night's sleep. This Hilton appears to be the party hot spot in Dedham, MA. There seemed to be an engagement party, wedding, sports team celebration or bar mitzvah (or all of the above at the same time) taking place every day of the week. If you were those two guys in "The Wedding Crashers," this place would be your home base. At times it was amusing but, at times it wasn't. A week of Boston accented party noise can sure get to you when you aren't rested! It was even rumored that the Allman Brothers were staying there. There were two huge tour buses parked outside the place at one point so who knows? Maybe they crashed the Indian wedding that was also seriously getting down that evening. The good news about all of that activity is that the local economy reaps the benefits. This hotel is certainly working over time to crank out tax revenues and all sorts of other funding avenues for the many road construction projects taking place in the area. Other things of note about the Dedham Hilton: the facility has two tennis courts and two racquet ball courts for guests to utilize as well as an exercise room. The grounds behind the hotel are very pretty. There is also an indoor pool and hot tub. (The hot tub is in need of an upgrade however.) The walls between the rooms themselves are thin, so expect to hear your neighbors --- and often at late hours (like the nimrod who woke us at 1:30AM with an enthusiastic and rather loud cell phone call). The bar is always hopping --- don't order a Cosmo though, the bartender makes a much better dirty martini. And if James is working the bar tables be nice to him, he's the best! You'll want to give him a fat tip. The wait staff in the restaurant where the famous Hilton breakfast is served is also really nice. The front desk staff, however, is a bit overwhelmed --- remember, this is a high traffic hotel. If you like action and activity and you wish to be somewhere that allows for unexpected social meetings (like hanging out with a teenage golf team from Ireland), this is the place to go. read more

The only reason I feel compelled to review this hotel is because I must implore them to do something about the lighting in their guest rooms. Yuk. I have never seen a room with so many lamps that provided so little light. And the light that they did give off was institutional at best. I'm all for energy efficient bulbs, but they make them in a "soft glow" format. I know because I use them at home. When I stay at a hotel I don't want to read by the light of my interrogation lamp that has a weird green sheen to it and only happens to illuminate 0.0001 sq ft of the room. I think I would have been better off using a flashlight. At least I would have been able to see and the light from that would have been more inviting. Also, they heat the hallways to something between equator and interior of Mt Vesuvius which seemed a bit excessive. Admittedly, January in Boston is cold so ... I guess I shouldn't complain about that too much. I didn't spend my time in the hallway anyway. The rest of the hotel was what you would expect. The staff were very friendly, the rate was cheap, and the bed was comfortable. I also didn't feel strange going down to the hotel bar, buying 4 bottled beers and double fisting them back to the room to watch "the game". And then going down an hour later ... or, maybe we'll call it 45 minutes ... for 4 more. They weren't all for me. Tsk, tsk. There is free WiFi in the lobby, but if you want internet in your room its $9.95 for 24 hours. Parking is free. read more

I had a very mixed experience during my stay here. My boyfriend and I stayed here for two nights last month and we had a whirlwind of bad experiences, redeemed only by the responsiveness of the staff. The Bad: The hotel was under construction when we stayed there so the hotel definitely wasn't looking its best. Our room had to be changed three times due to various problems (ridiculously loud/clunking heaters, toilet that wouldn't flush, television that didn't work). The lobby was FREEZING. It was super cold that weekend and the lobby was almost as cold as the parking lot. It made it impossible to spend any time down there which was unfortunate since we had a fire alarm go off at 1 am and the whole hotel had to wait in the freezing lobby until it was resolved. The Good: The staff here was nothing but friendly and accommodating. The problems with the hotel were clearly beyond their control and they handled every situation with a smile. I'm not sure that I would give this place a second chance simply because of the sheer volume of issues that we ran into that weekend. What was meant to be a relaxing "staycation" was really ruined by the number of issues that we encountered. read more

Good for the price. Boyfriend and I stayed here during the Head of the Charles River rowing competition so the place was packed. The front desk guy wouldn't let me check in without my boyfriend (whose name was on the reservation) which I understand, but after 4 hours of driving and traffic I was pretty cranky and he was a dick and offered no help. The bar and bartender were very nice. The hotel is rather sprawling with only one slow elevator/main entrance meaning there's lots of walking with your bags, so bring the ones with wheels. Our room was fine and attended well. The shower dripped a bit at night and the AC made some irritating noises at night, but we slept well. Hot water and water pressure were good. Room had a refrigerator so bonus. Small store in hotel for forgotten items. Vending machines and ice. Points for trying to be environmentally conscious with optional towel service. Bed and sheets were very comfy. Boyfriend didn't care for the down pillows. Didn't check out the gym. Indoor pool looked big and popular from a distance. Boyfriend and his team of 20 were very nicely accommodated by being shuttled to and from dinner about 5 mins away. read more

Husband and step daughter had a great stay! Front desk was very nice, as a Frequent Guest, they gave me an extra water for my daughter and a list of benefits of the hotel. I arrived about an hour early than check in and they were able to us a room early, especially after a long drive. I received 2 breakfast vouchers and buffet was delicious. It catered to many food needs. Self parking was plentiful! Lastly, super convenient shuttle took us to the Legacy Place where there were a ton of restaurants and shops including a movie theater. Kudos to Shashana for making our weekend trip hospitable. read more

We had major neighbor problems. Accommodations were decent, but nothing special. Definitely sub-par as far as Hilton goes. I kept thinking for sure there was a refrigerator hiding in the room due to all of the noise, but it was just the air system that is ridiculously loud when it kicks in. Pillows, I believe, were down, and this is a problem for allergies. That came in handy our last night though. There were a group of people staying at the hotel fighting and screaming at each other from 9:30pm-4:30am. They woke me up several times (they were next door) and I couldn't wait for the air to kick in so their noise would be drowned out. Another room down the hall had people smoking in it. I think someone called security on the loud group around 3. They shut up and then got loud again later. They should have been kicked off the premises--it was so bad. My sister moved her bed from the wall because it was pulsating. Also Dear Jessica from room 413, the rest of Massachusetts does not want to hear that you want to go to bed. Stop yelling. Other than that, my sister and I were a little bugged when all we wanted was to pay our $3 for an ice cream and the guy at the desk was answering the many questions these guys had when they were checking in (the kind of questions the answers to are all in the info in your room). Eventually there was a line of 4 other people. After waiting 20 minutes for our ice cream we decided it wasn't worth it and went to bed. Fortunately we got a decent discount on our bill on the way out after the screaming/smoking. read more

Against my better judgment, I stayed at this particular hotel because it was the host hotel for the Life is Good Festival. I thought it would be ok because even if it wasn't the Waldorf at least it was a Hilton, and it was close to the venue. I was so wrong. This hotel falls short in almost every aspect that a hotel could be rated on: Location: Tucked away- and not in a good way. Its right off of this weird round about (I hate round abouts) that you can miss very easily. Staff: They were nice but very overextended, and didn't seem used to handling a lot of guests. Room- The room was a bit dated but I could have handled that. We were on the first floor and could here EVERY word and step of the passerby's. After saying they were full and could not move us they reached into their hearts and inventory and found something after the second night when our water stopped working. The first time was into a smoking room, when I explicitly specified no smoking. The second room was a conjoining room with a whole floor of loud 8-12 year olds running up and down the halls (baseball tournament). They moved us again into another smoking room that they said had never been smoked in....they were wrong and again we moved. We had had enough and expressed we were leaving and magically, the fourth room we were put in was both quite and non-smoking. WHY do I have to threaten people for them to just do their job. Room Service Food: 3 out of 5 at best Last but not least, how can you be the host hotel and not provide transportation to and from the venue (paid or otherwise). I had a rental car but I saw people wait for a Taxi cab for almost an hour...not very well planned. Pros: The Crabree and Evelyn toiletries were nice. There is a racquetball court and indoor pool. read more

This hotel has been here for I think at least 25 years. It is easy to get to via driving or the commuter rail/Amtrak. There is really nowhere to walk but Legacy Place and a vast number of places are within a five minute drive. If you are visiting Reebok or Dunkin Doughnut in Canton, this is the hotel to stay. It is a quick ride and the hotel shuttle will most likely take you. If not it is a five minute cab ride. I would ask for the free wifi. The hotel supplies a number of newspapers including the financial times. A lot of the hotels in the area are starting to charge for parking. It is nice to see that this hotel has not. The garage a a few covered levels. read more

I've stayed at this hotel multiple times and I had frequent bad experiences. I haven't stayed here in about eight months and I was hoping to have a better experience this time -why I don't know but I figured I'd give it a shot. The room rate was very reasonable so I figured I'd try it again. The room was clean however when I walked in it was 73°. The iron was also not working as I had to iron a few things and I called down to get a replacement iron which never showed up. I set the air conditioner on a lower temperature and within 10 minutes it was 75°. I called down to the front desk and they sent an engineer up and he said he fixed the problem and within 10 minutes the room would be cool. Within 10 minutes the room was still 75°. I went down to the front desk and they told me the only thing they could do was move me to another room. At this point I had already unpacked everything and taken a shower. So I packed up all my belongings and moved to another room. This is extremely inconvenient as I had to be somewhere in an hour. When I checked out I asked if they could discount the room and they said no. The man at the front desk asked me if I contacted a manager about the heating problem and I said no I came to the front desk. So apparently you're supposed to talk to a manager and not the front desk about the problem? What's worse is he was so rude and abrupt. I will never stay here again. read more

Parking and Wifi are free, bed is comfortable. Other than that meh. Hotel seems understaffed and the staff available range from brusquely competent to rude. My main complaint is that I was put in a "non-smoking" room that had clearly been a "smoking" room for years and still smelled like it. Also I was across the hall from two racquetball courts. They got going in there at 7am each morning. Whapowww! Who has guest rooms near the racquetball courts? Who plays racquetball anymore for that matter? It was fine but I think I can do better elsewhere next time. read more

I've upgraded this review for three reasons. One is that the staff brought up a fan that could help to mask the noise. In fact, the entire staff that I met was very congenial, friendly, and helpful. The second is that the manager followed Hilton's philosophy, and made it right. While they couldn't fix the fan problem, he otherwise accommodated my requests. Finally, I had the opportunity to eat at the hotel, and I must say that the quality of the food was superb. I had the Cedar Plank Salmon twice while there, it was so good. I may be back in Dedham in a few weeks, and moght consider staying here again, possibly. read more

Meh... I guess that was the theme of the weekend, but the hotel didn't really do anything to change that for the better. While the service was ok, the room wasn't impressive and the room service was over-priced - even by room service standards. At one point I went to the hotel bar to get a couple drinks - and with tip it ended up costing almost $30 for a couple of low-quality cosmos. I get that everything is more expensive based on convenience, but c'mon. I didn't have a chance to check out the gym / pool but from what I could tell they were in great need of being updated. Needless to say I won't be back in the area for quite a while, but when I do, I'll stay elsewhere. read more

Stayed 3 nights. Front desk service was nice. Following things were wrong w/my rooms cleanliness: *Found lots of long black hair all throughout the bathroom...definitely not my hair *Shower still had black hair in it when I went to use it *Found a used water bottle near the bed from someone else's stay *2/4 towels were gross. One looked like it had make up on it. The other one looked like it has been used and abused for years * Sheets weren't tucked in so when I pulled back the covers, everything came off Overall, I thought the cleanliness of the bathroom was gross. With all the black hair that was in it, it seems as if the bathroom wasn't really cleaned in between stays. I don't know that I would ever want to stay here again. Cosmetically, it looks great. When you start to look closely, the cleaning services could be worked on. A little disappointed, especially for a Hilton hotel. read more

I usually only come here to stay for free with my mom for a once a year convention. It's about 18mi from where I live so I stay and do work and use the internet in their lounge. I also like that its one exit away from Legacy Place and a plethora of eateries and stores.The hotel is nice and there's a cool liitle bar to the left of the lobby. When I went this past weekend there was a handful of attractive middle aged people mingling and getting their drink and flirt on. I've been here before for a fashion show banquet that was set up nicely. The front desk hosts are friendly My only issue is the somewhat small parking garage. Its usually packed and was bulit by someone who maybe didn't own a car? Meaning its somewhat confusing trying to navigate a way out. read more

We stayed at this particular Hilton for the past week on a recent business trip. The service at the hotel was very good. They payed very close attention to all your needs and/or requests - thank you! I wasn't a huge fan of my room. The toilet didn't function too well - was constantly running - the handle itself would get caught every time. The television remote was missing the battery backing, so you were forced to hold the batteries in if you were handling the remote. I requested a mini-refrigerator and was charged $10/night - found that to be rather strange. Room service was timely - again, props to their service. Overall, I'll most likely...return? Edit 7/2/2008: Alright so I've been staying at this Hilton every weekday since February for business. It's really close to my client site which is nice, but the hotel overall is pretty old. I've had rooms with malfunctioning tv's, lamps, wake-up calls, phones, curtains, sinks, toilets, A/C etc. I guess that's what happens when you stay in one place for such a long time. Anyhow, each time I've had an issue, the staff has been 'Johnny on the spot' with a technician, engineer, housekeeping representative, etc. The front desk staff is awesome. Trey and Nicole are awesome, and have definitely added to the pleasantness of my tenure at the Hilton Dedham. Additionally, Timmy , the morning barista makes a great latte. Now if only we could get some LCD TV's in the rooms... read more

I stayed at this particular Hilton for a recent business trip. We were actually using the facility for a two day training session. While it was not a bad experience, it was just your typical Hilton. There was nothing to set it apart from any other hotel. The service was great, and my room was clean an quiet. But the food at the bar was average and the breakfast was your standard hotel fare. There is nothing that would keep me from returning to this Hilton, but I wonder if there is something more exciting for the price? read more

We have been staying at Hilton Dedham off and on for 20 plus years. It has had it's ups and downs. Right now this place is tired. There is always a large group of kids for hockey, soccer or wedding parties that act as if this is their private domain. Although there is a sign indicating quiet time between 10 pm and 7 am it is as if kids running up and down the halls as long as it is before 10 pm is permissible. Where are the chaperones? I am tired of it. The landscaping needs serious pruning and contributes to the feeling that this place is not being taken cared of. The parking is ridiculous. The lot is so small that the chances of parking near the building is slim. The garage down the hill is good because it is covered but navigating the puddles and garbage that accumulate makes it undesirable. Stay at the Sheraton Four Points nearby. We were there for an event and will be staying there for our next visit to the area. read more

For a Hilton are you kidding me this place is lucky I gave it two stars... One of the worse hotel we have been in... Hotel is out of control... The management sucks... It's in needed of an overhaul... read more

Four stars are for the food only. Went here for a conference (did not sleep over) and the four-course meal was outstanding. Really surprised me to be honest, for hotel food. Not ever forgetting that chocolate bundt cake. Whoa!!! read more

Stayed here twice, breakfast was not worth $23. Wifi here is so slow it is un-usable. Go elsewhere. read more

Hilton Boston/Dedham - Awful speed, spotty coverage. Not able to work from my room at all. - Hotels Near Me - Dedham, Massachusetts

Very nice hotel. The rooms are spacious with a sitting area and large restrooms. The buffet is very good too, though the service in the restaurant can be a little slow (those same servers also carry roomservice so they disappear from time to time). Overall it was an enjoyable stay. It was very close to my work. The buffet breakfast is 18$ unless you have a coupon for it. The wifi is 9.95 a day...unless they give you a coupon for it (I had one for this stay because my work booked a block of rooms). Parking is free. read more

I was pleasantly surprised with this hotel. The only reason I booked it was because it was one of the cheaper hotels in the Boston area. I've come to expect that you get what you pay for, and I was fully expecting this hotel to be a little on the worse side. That wasn't the case. The hotel looked new (I think it was renovated), the rooms were spacious, diamond members get free breakfast, free Starbucks, and a free appetizer. The only downside to this was that room service didn't clean out the fridge after the previous guest, and the shower door would not stay shut (room 227). Both issues were brought to the attention of the staff at checkout, and I'm hoping they took care of it. read more

I've stayed at this hotel 3 times over the past several months for business travel. I haven't been to the restaurant or used the fitness facilities, I can only speak to the quality of the staff and the rooms. The front desk staff have always been friendly and attentive. My room is always clean with beds made and stocked with fresh towels when I come back in the evening. I even got a chocolate left for me this time with a note from the maintenance staff saying they'd been in my room to fix the tub that was draining slowly. One of the times I stayed here I was in a room on the ground floor. (the lobby is technically on the 2nd floor, to get to this room I got on the elevator and went down 1 floor) The problem I had with that room was that there was a glass door (the whole outer wall was floor to ceiling windows) leading directly outside. I'm so glad I discovered it when I happened to pull the huge curtains all the way back because this door was unlocked!! Perhaps I'm paranoid but that was just disconcerting for me, to think that someone from outside could just waltz into my room. The other two times I've had a room on the second floor so this wasnt a problem. In my opinion the beds and pillows are really comfortable. The room and bathroom are clean and the thermostat is easy to use, I like to keep the room fairly cool at night when I go to sleep. Each room I've stayed in has had a nice big flat screen tv with a lot of channels to choose from. Also, others have commented on not getting free wifi, I've gotten free wifi all 3 times I've been here. I just call down to the front desk and they tell me how to login to get complimentary wifi. So overall I would recommend this place to others with the caveat that you ask to not get a room on the ground floor read more

I visit the Dedham Hilton each year for a convention. Each year, it is consistently good. As should be expected at any Hilton, the lobby and convention areas are nice, clean, and comfortable. I especially like the fact that they have random sitting areas throughout the hotel. It's a nice thing to have places to chill with friends. On our most recent visit, we used one of these quiet spots to fly a pair of inflatable remote controlled flying fish!! (Yes, that was me.) Other highlights: The bedding is excellent. The Pool and Hot Tub are fantastic. The restaurant, the Fountain Blue Grille, makes a VERY good breakfast buffet on weekends, but it's spendy. Still, to nosh on omelettes cooked to order and mini brie wheels is worth the price. My only knock against this hotel is the same one I have against all "high-end" hotels. They charge for internet access. I get mine for free as part of the HHonors program, and the speed of the free WiFi was so slow as to be unusable. Seriously. If McDonald's can figure it out, so can you, Hilton. read more

Decent rooms, quick service. The menu for in-room dining is really delicious. Fish and chips, triple decker sandwich, and the Snickers pie are amazing. Always a really nice room service person as well. The gym is really nice and clean. The attendant there was friendly and the gym is well-stocked with equipment and machines. Overall good experience. My one complaint is that the walls are super thin. I could hear all the kids running around at 5am local time (why is this such a popular time...) and the parents yelling at them. And then, on the last two nights that I stayed here, some giant tour bus full of Indians came. This would be fine, however, they allowed their kids to run up and down the halls screaming, jumping, and banging on the walls. Then, after I called the front desk (which was more than willing to help) and after the manager came up to tell them to be quiet, they proceeded to kick the walls near my room. Oh, and then at 1:30 AM all the adults decided it was the right time to stand in the hall and chat (was actually more yelling than chatting). My dad had to get up out of bed and yell at them to shut up. read more

Me and my wife came here to get away The rooms were very hot The water pressure in my shower was very dull when I called and asked they said the hot tub was working went down and looked it's out of service also had an employee Open my door without the OK to come in also there was a stain on my sheets and I got some type of weird rash from the bed also I got locked out of my room before checkout time they said check out was at 12 I got locked out of my room at 11:10 I will not be staying here ever again and I advise anybody who else to check your sheets and bring shorts because those rooms are very hot. read more

Took the train here and managed to get off at the right Dedham stop. Using my GPS, we crossed the tracks and walked to a far corner of the train stop parking lot. Dragging our luggage, we only had to walk a short distance to the Hilton. Had I realized how close the hotel was, we could have easily called the Hotel to get a shuttle to drive us in. Probably would have taken us the same period of time as walking, if you don't include our initial clumsy attempts to orient ourselves in the right direction. Rooms were pretty decent. Nice outdoor lawn in the back. Arbor for a very small wedding. Indoor pool. Bar under construction. Really good service. read more

I went to a type of convention, of sorts, at the Hilton Dedham. I have no complaints, really. The staff was pleasant, the hotel clean, the space used for our gathering was sufficient. That said, it was mediocre. It was your typical chain hotel. Nice, but not special. If you get a good rate, it is worth staying here. Be warned! They charge for internet, which is annoying at best! Thankfully, I have a hotspot on my iPhone. I'm too cheap to pay $10 PER NIGHT for internet in addition to what I already paid for the room. read more

Very clean and fast check in. Got 2 free bottles of water. Front desk was very helpfull and finding places for me to eat. Clean bathrooms and quiet room. My only issue is hate being in 1st floor but what can you do read more

I am a Hilton Honors member. We've stayed in this hotel every Christmas for years, visiting the in-laws. Always has a good experience...UNTIL THIS YEAR! The room rate had increased substantially, but there were only 2 employees on staff! One handled the front desk (he didn't know where rooms were located and made incorrect keys.) The other employee dealt with EVERYTHING ELSE: tending bar, making the meals and serving the meals, making and delivering room service, handling the cash register at the "store"...she was running around like crazy. Our room smelled like cigarettes (even though they haven't allowed smoking here for a decade!) The food was cold, overpriced and terrible (what do you expect with one person running all the hotel services?) We checked out after one night; we had had enough. Goodbye forever, Hilton Dedham. read more