Great hotel that's right in the Inner Harbor if you're into that sort of thing and also a block from Camden Yards, I always did not like this hotel because it blocks the clocktower from being seen when you are in Camden Yards which is something that I grew up with, but the rooms here are very nice and the amenities are also very nice. I would stay here again, although it seems like everytime I do its because I get it on HotWire. read more

Now that it's been open for a year and has the initial running bugs worked out, it's a great place. Staff in the front of the house were friendly, although one was less helpful when I tried to get them to contact someone in the sales department (I work for Otakon and there was an issue I needed to discuss). Found out they reserved our room as a double when we asked for king, they switched it without issue. The elevators run well, even with the loads of people from Otakon there. The meeting space is well kept and professional looking. The public bathrooms were clean all the time as well. The hotel rooms themselves are of the brand standard. My remote was on the fritz but I never had time to call, so it really didn't matter. The room was well cleaned daily, with the sheets changed per my request. Great hotel, convenient to the convention center, and overall a very pleasant place to stay. read more

Scored a priceline room for $89. I was a happy camper. Parking will tear you a new fatty butt but the location is very good. Rooms are clean and large. read more

Very happy with our stay! Outstanding customer service upon check-in!! Great room! Whole hotel very clean and nicely decorated! Would definitely stay here again and the cost was sooooo reasonable !!! We could watch a ball game from our room! read more

Hilton Baltimore Inner Harbor - Hotels Near Me - Baltimore, Maryland

Ok. For regular rates almost 300 dollars you DON'T get internet. You DON'T get a fridge or even a mini bar. You DONT get any comp breakfast. No luggage stand either. You are paying to be pretentious and to pay extra for services people normally get free. read more

oh my goodness, this was the the most painful elevator situation i have ever been in. there are six elevators and that was not nearly enough. after the game, the elevator line stretched across the entire lobby. even at non-peak times, it seemed impossible to travel up or down quickly. frequently the key cards, which you need to access most floors, wouldn't work properly and we'd end up completely overshooting our floor, a frustration exacerbated by the initial 20-minute wait. the hotel bar was also not good, with bartenders seeming distracted and confused. please don't stay here!!! read more

The Hilton brand should be ashamed to have it's name on this place! Wifi was absolutely terrible. I could barely connect to read email - let alone any sort of streaming. In the bathroom, the tub faucet dripped/leaked all night. Wallpaper was peeling. And the shower never gets very hot (hope for a little warm after waiting 5 minutes for it to heat up). There is no privacy curtain (usually thin white curtain between the thick light-blocking one and window). Outlets near the bed didn't work - so I had to keep my phone (alarm clock) on the other side of the room! They messed up my reservation (despite Hilton Honors status) putting me in two double beds instead of a king bed.. Front desk and management couldn't do anything because the place is full - but more importantly, most of them didn't seem to care. I spoke to only one customer service rep who was very nice and courteous - others couldn't care less. I would expect a Garden Inn or Hampton Inn to be better - for a fraction of the price. read more

Great location and views. But service was terrible. $13/day for wifi is a ripoff. Housekeeping never cleaned my room. When I complained, they gave me a key to another room down the hall and let me pack myself, make 3 trips (I had av equipment for my seminar) and move. Naturally, there was no checkout bill under my room door, and it was another hassle checking out. I won't stay there again. Terrible value. read more

Location, location, location. Hotel could use some updates but the location could not be beat. We could see the stadium from our room and walk to it almost as quickly. Easy to get to the harbor or the convention center. read more

Well where do I start...concierge is never around...the front desk staff is awful...... the rooms are adequate but never get really cold....and the level of housekeeping...well if we emptied the trash, that would be lovely. They have you because you are there for a convention. They certainly dont make a good effort to be a Hilton. Always thought those were nice hotels. read more

It was not a great weekend to stay at the Hilton over Memorial Day weekend. The speech and debate high school (?) teams were there which made for a crowded and loud environment. I will discuss the pros and cons. pros: 1. great location, 2 blocks from inner harbor 2. clean hotel, 3. indoor pool cons: 1. Very thin walls. We could hear 2 young girls' from the speech and debate team all night long. They never shut up! 2. outdated bathrooms with small low to the ground tub, weak shower stream, and outdated shower curtains 3. elevator service was not working 1 night and had to walk down 9 flights of stairs. 4. For the price not worth it 5. no spa 6. cold pool 7. no recycling bins in the room read more

This place was simple amazing...But for some strange reason they do not have water after several request we went to buy it from another store. read more

Hilton Baltimore Inner Harbor - Hotels Near Me - Baltimore, Maryland

The staff is very friendly and the location is great, outside of that, I found this Hilton product incredibly overpriced for what you get. The room was worn and had an odd (and unpleasant) smell. The tub filled with water while we were showering and took 30+ minutes to drain. The sink drained slowly, too. The room corridors were freezing, yet we couldn't get the room itself to cool enough to be comfortable. We won't be returning unless we find a deal that provides a substantial savings on the rooms, because what we experienced certainly wasn't worth $300+ a night. read more

I'm waiting at the registration for 10 minutes. There are 10 plus people here and only one receptionist. Update: The rest of our stay was very good. Rooms are clean. Staffs are very courteous and efficient when we checked out. read more

The room was clean, the shower was hot, the view of the baseball field is killer. The only complaint was we couldn't get the room cold.

We have always used Hilton. We can call this the slum Hilton. Hilton Honors? Okay no bottled water like usual but no blanket for the bed? Well, the restaurant is pricey with awful service and food. We ordered quite a few items and the only thing ok was the crab soup. My husband asked the person who sat us where he could put his coat and he kept shoving it back at him. Thats right a 100% connected veteran gets his coat shoved back at him. So he puts it on a chair at an empty table which they eventually seat people and the guy (waiter))keeps shoving the coat at me and telling this table of people this mans coat is mine-no I do not look like a man I am a thin size small! So my husband has to get this coat and shove it in his chair and by then due to his chemo last week, unable to fit himself and the winter coat in the chair-is sickened by this behavior and unable to eat. Terrible -terribly-terrible service! Rude, rude, rude! read more

We stayed at this hotel when we were up in Baltimore for an Orioles game. It is conveniently located right across the street from the stadium, and about a 5 minute walk from the harbor. The hotel staff was very friendly and served us beer while we waited in line for check-in. The room was very clean, comfy bed and it was very quiet. I will definitely stay at this hotel again when I go back up to Baltimore. read more

For the price I paid was expecting better. Service was good but the room... meh was very average. I think I paid a high price because of location... location... location... read more

Stayed here for a recent company event. The location is spectacular, especially if you are heading to an Orioles game. The stadium is literally across the street, and may of the suites have an uninhibited view of the playing field, which is great for hosting events. read more

Can't really complain. For $100 on Hotwire, it's a good deal. So close to Camden Yards that if you had a good arm, you could sub in as pitcher. We are HHonors Gold Status which afforded us a very meager continental breakfast in the concierge level lounge which was staffed by folks who could have literally cared less about the whole affair. However, for $100 I was totally satisfied by our experience. read more

I recently stayed at this property for business and experienced superior levels of service from Jason in food and Beverage and Josh Porter in sales! What an unforgettable experience from check in, to check out. This has quickly become my number one place to stay while in Baltimore. read more

Not set up to handle the amount of guests it accommodates. Nice staff, but overworked. New facility without effective technology - slowest elevators ever. Avoid this hotel - there are better in Baltimore. read more

What is wrong with this hotel? I came here to stay for one night for Otakon 2014. One night for 4 adults costed $250 - with no free breakfast and no free wifi. We came here early to check in and they charged us $25 extra! My friends and I wanted everyones names on the receipt (so we could get reimbursement from Otakon for volunteering), so we paid an extra $20. It seems like this hotel charges for everything. However, we later realized that after we paid the $20, the hotel didn't even put our names on the receipt! We asked them to print out a receipt with all our names - especially since we PAID for it - but they refused. In our hotel room, we called housekeeping and asked for extra towels and shampoo since the room did not have enough for all four of us, but they did not bring any up. Room did not have a fridge or a microwave. The tap water tasted horrible, even after we boiled it. Bed sheets felt slick and disgusting. Would NEVER stay here again, especially since we were charged almost $300 for one night. We changed hotels for Baltimore Harbor Hotel, which costed $300 for two nights with free breakfast, free wifi, great housekeeping, and friendly service. Don't come to Hilton guys, ever. read more

Great location, walk everywhere, just getting a little dated. Staff very helpful and courteous. Check in and services very easy, but as stated, rooms just need help getting into the 21st century. read more

Great location, have stayed here 2 or 3 times. Checking in is a nightmare. Rooms are never ready, end up sitting in the lobby despite 4pm check in time. I've come over a few years, but they can't seem to get their act together and really don't seem to care. Right now it's 4:45pm and still no room. Marriott is right next door and close to the park as well. Next year will be heading to the Marriott. What a shame. Pretty hotel. read more

I really like this hotel all around. It has a fantastic location, a nice little bar and was perfect for me for business - although being right next to the waterfront, convention center and two stadiums it would be great for personal trips as well. I seem to more often than not, get some gruff staff at large hotels. However at this Hilton, I have to say I ran into a few who were beyond helpful and demonstrated a level of compassion I hadn't seen in a long time. I somehow managed to drop my cell phone down the elevator shaft on a Sunday and to make a long story short, they moved heaven and earth to retrieve it and get it back to me within hours. I could provide a lot more details but just take my word for it, I needed that phone for a number of reasons and they did everything they could to get this done quickly and accommodate my needs in the meantime. Outside of that, the rooms were clean and comfortable, and it was easy getting in and out! I will definitely stay here on my return. read more

stayed here and i didn't experience anything bad.. Parking @ the hotel is Pricey, so we parked on the street for the 3 nights we were there. Location is good you'll be in the middle of everything going on in the inner harbor.. The bar in the hotel is also pricey, your better off going to local bars in the area read more

I stayed here for only one night. I love the hotel. The lobby is modern and lovely. The staff I talked to was very friendly. The room is spacious and clean with a nice view. The bed is comfortable. The most important of all is the location! I can walk to harbour and had a quick exploration of the downtown during the short stay. I will definitely recommend it! read more

The hotel itself is beautiful...great open lobby, perfect Inner Harbor location, lovely rooms. But the service has been questionable and I can't believe internet in the room is $13 a day! And to park in the garage is $26 a day. Took four hours for my father in law to get more pillows last night. I guess the Hilton family isn't taking care of B'More very well. Still enjoying a great weekend for a fantastic event though! read more

After traveling lots and staying at plenty of places this place is the worse. Attempting to check in was so slow they apologized and have some vouchers to the bar. That appeared to be fair then later we went to the bar to use the vouchers...wow waited for 30 minutes no service...finally after trying to flag some one down we get service with attitude. Will NEVER stay here or stop here for a drink. Just horrible! read more

One of the cleanest placed I have ever stayed. The entire bathroom literally glistened. My reasoning for the subpar rating is due to the fact that I was given a quarter of a roll of toilet paper for two days, drinks were under poured and way over priced, and I requested a fork and knife to be sent up and it took 55 minutes to deliver that. I would have gone down to get it but they continued to say it was on its way. The room was great, gym was fine and had a nice view of the Orioles game, location was good but it is not quite the inner harbor. read more

Great hotel. Friendly check in staff, nice location. Excellent for business travel. Adjacent to convention center with sky bridge. Would stay again! read more

Great location as long as your in and out when a game isn't going on but either way I'm writing this because the service I received at the bar was beyond outstanding . Morgan just went above and beyond for me with my stay this weekend. Very kind made sure my stay was worth every penny. I was having a crappy day but I came down to the bar and Morgan had me in tears (in a good way of course lol) and she was able to take me out of that mood which I'm forever grateful for. She was amazing and this will be my permanent hotel when I'm in town. Keep up the great work Morgan and thanks again!! read more

Very clean, excellent location, HD TV, free wifi for gold members along with executive bar that serves free treats during certain times of the day. I would definitely book this hotel again. read more

Horrendous! This is why we don't stay at places like this... Check in was terrible. We waited so long (there was only one person being helped at the counter and we were next in line) that they gave us 4 drink coupons... Then we waited at the bar for 15 - 20 min at least to get waited on. The bar tender had an attitude. The table stayed filthy with glasses from the prior patron that never got removed! For $300 a night you'd expect a little more. Should have stayed at our local favorite the Renaissance ... Never again read more

The room and view are very nice. But what's the point of reserving a room with a king sized bed when it's not "guaranteed?" My husband and I checked in and the gentleman at the front desk reiterated that it was for a king sized bed... We got up to the room and found out we got stuck in a room with two full sized beds. Called the front desk and the woman just kept saying they "sold out of king sized rooms." No mention of that when checking in though?!? Not the best way you want to celebrate your first wedding anniversary.... read more

Stayed again and this time, the hotel was very busy. Instead of staying in a King room, I stayed in a double room that I selected on the 17th floor using the Hilton app on my phone. The app had not been working correctly, so I had to call the hotel to make my choice. I used the digital key once, which is a great feature, but the app ended up not working for the rest of my three day stay (not the hotel's fault). The hotel room itself was ok - bed sunk in and there was a nasty, smelly, and hairy extra blanket in the closet. Bathroom was very clean, though, and beds and sheets were clean. Carpet was a little dirty and I could tell that it was heavily worn out in areas. Staff was very helpful all around, except one bellhop who, when I asked for help with my luggage from the room that I couldn't take to the car myself, refused to help me and said it'd be a 15 minute wait while he just stood around. I ended up loading the car myself. Will probably stay somewhere else if in Baltimore again, because $400 for two nights was a bit steep with what I was expecting/know what Hilton stands for. read more

Worst experience ever. I am a Hilton honors member and have never had any trouble with checking into rooms. When we were checking in at the desk, we were told that our rooms were not available and no upgrades were available either. They went on to tell us that they could downgrade us for the same price?!?! The people working the desk seemed like they had no clue what they were doing. And when we finally decided to cancel and find another hotel, he tried to tell us there was a cancellation fee. Yeah fucking right, we are not paying that cancellation fee! read more

This is truly a mixed review. Planned our only vacation to Baltimore to see Boston play the Orioles. We had stayed there before and is is super convenient. We arrived Sunday and actually did not have a room, totally my fault. The desk was very nice and helpful. So now it's pouring we go to their restaurant and the food was terrible. We came back to the small bar on site, ( which is very expensive), since it's still pouring and my husband complains about the food. They comped us breakfast on Monday very delicious and filling. End of good Review Now I know they do not control the weather but when it is POURING you stay in the room. The Hilton has some kind of dish tv and there was no signal so no tv! On and off all day Monday. We go to the ball game get soaked but ok we come back to room very little service on TV. Tuesday pouring. We Uber to a nice restaurant, rain stopped, we come back to our room and it's not touched. We did not get back into our room at 3:30. Sitting in the lobby waiting. They had passed right over the room for no apparent reason. Holiday INN right across the St and Marriott a block or two away. Next year I'm taken no a closer look at options. read more

This seems to be a very nice hotel. But, the parking garage below it is a complete and total rip off! Now, just to be clear, according to the staff, it's not owned by the Hilton, but I think most Hilton guests use it. I just parked there for 2 hours and the parking bill was $30. I couldn't believe it. I expected $5 or $6/hour maybe. I saw no signs with hourly rates before I parked. So, be prepared to pay. It would be nice if the Hilton would validate the tickets if you are using their property though. On the ticket it says "Lost ticket pays maximum charge". I'd sure hate to see what that bill would be.... read more