I was enjoying the view, and Jacob came up and asked if we were ok in the cold and recommended we stay here. He was an amazing ambassador for this hotel and brought us to a fantastic hotel! read more

The rooms and staff are great however there's a security camera right outside the window with full view into the suite. Didn't love that at all. read more

Canopy by Hilton Baltimore Harbor Point - Hotels Near Me - Baltimore, Maryland

The hotel looked lovely from the pictures and the location was nice. I could see the potential in this space but unfortunately we had a horrific time at this hotel. We booked a reservation for 4 nights and chose to pay the premium price for this hotel due to the beautiful restaurant onsite and the location. We were excited for our stay. When we arrived we learned they were under construction. There was no food onsite for the duration of our stay - which was 1) not communicated ahead of the stay and 2) very inconvenient for my husband who was working all day from the hotel and would have preferred to take short lunch breaks at the onsite restaurant. This was half the reason for us booking. If that was the extent of it, I would've chalked it up as just bad communication and taken the loss. However, When we arrived they were actively painting the ceiling by the elevators and in order to reach our room, we had to step on the drop cloth covered in paint and navigate past the men on ladders. I got paint on my shoes and paint dripped on my arm on the way to elevator. We stayed on floor 10 and the entire floor had been recently painted and the walls were lined with plastic. I'm pregnant and the paint fumes were overwhelming and gave me a headache to the point where I ended up staying with a friend locally while my husband stayed at our hotel. The banging went on night and day and it made his working experience very tough as well. This absolutely should have been communicated as this environment was dangerous for a pregnant woman and just very uncomfortable for folks in general. I'm really disappointed in Hilton and I would never recommend this hotel to a friend due to the high price and terrible communication and unwillingness to shut down for renovations and instead inconvenience your guests. read more

Canopy by Hilton Baltimore Harbor Point - Actively painting our floor - Hotels Near Me - Baltimore, Maryland

Had a very quick weekend stay. The staff was efficient. The hotel was clean, and there was a nice view from the room. The bed was fine. The shower works well. Overall experience was decent with the exception of the on-site dining experience. This hotel is definitely worth a visit. read more

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6/21 visit: We came down to visit family and decided to stay at Canopy. The prices were reasonable and it was located on the Inner Harbor side, which is basically downtown almost. The hotel is beautiful and convenient to a lot of restaurants and shopping within walking distance, especially if you want to avoid finding parking and paying crazy prices for parking. The staff was amazing and very friendly. They were always available to assist and offer suggestions. Our room was spacious and had a nice view. They have restaurant inside the hotel, however we opted to venture out. They do offer valet parking for $49 which seems like the going rate for all parking in that area. We will definitely stay again when in the area. read more

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I stayed at the Canopy, while in Baltimore for work. I selected the hotel based upon the location, which was ideal for my needs. I opted for online check-in and a digital key, but my WiFi/cell service was really poor in the hallway and ultimately, I had to sheepishly drag myself to the front desk for a key. My room was spacious and had a fantastic Harbour view. The room was clean with super comfortable bed. The shower was too complicated for me, though. An unexpected bonus was free coffee in the lobby in the morning. I ordered room service from the lobby restaurant and it was super delicious with huge portion! Your room has a glass bottle to refill down the hall by the elevators, which I really appreciated - not only green, but it saved me a trip to a bodega for a water. Overall, I had a great stay at Canopy and intend to stay here during future visits! read more

So I switched it up this time when visiting the city, and I'm absolutely happy that I did. Now, there wasn't anything wrong with the previous hotel that I stayed in, but I just wanted to get a change of scenery and stay in a different part of downtown. This hotel offers valet parking only, and as soon as I parked and went in, I was greeted with a smile. Check-in was seamless, and I was placed on a high floor. I was informed there wasn't an executive lounge, but with my perks, a daily food credit would be given. My room was super cute, and I had a nice view of the Harbor. I even used the gym, which lacked AC on the day I worked out, but I pushed through my workout in the decent gym area. Attached to the gym is a cute sitting area that also looks over the harbor. Breakfast and service were great, and I'll definitely keep them on my list when returning to the city. read more

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First the light system in the hotel rooms is incredibly dumb. You have to hit a master switch button that turns all the lights on in order to turn any light on. Ridiculous. The shower pressure stinks and the restaurant in the hotel is overpriced and has lousy food, The staff is highly useless except for one guy named Will at the front desk who was very nice. WAY overpriced for what you get. The bed is comfortable though so there's always that, read more

My family stayed at the Canopy by Hilton Baltimore Harbor Point for a last-minute trip and planned to dine at Cindy Lou's Fish House on Saturday, July 26 at 8:45 PM to celebrate my son's birthday. We were told by the manager, Virginia, that the restaurant was fully booked for the night. However, moments later, I witnessed a couple with no reservation being seated. When I questioned this, I was told they had a reservation--something that appeared untrue based on what I saw. The experience was disheartening and left us feeling as though we may have been turned away because we had a toddler--or possibly due to being an interracial family. We were expecting a welcoming environment, especially from a respected establishment. I hope management will look into this and ensure that all guests are treated fairly and consistently. read more

What an amazing experience!!! I would definitely stay there again. The staff is so friendly and accommodating, and the rooms are clean and such comfy beds. The AC could work a bit better, but it was very hot and windows all around. So, I definitely understand why they were not cooling as I would have liked. Loved the Nespresso machine in my room, too!! They have a beautiful lobby with pool tables to relax in, and a bar where you can sit and take in the view of the water. I definitely recommend!!! read more

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I do not know how to begin putting our experience at the Canopy Harbor Point into words. I will start by saying that the front desk manager, Robert, is what all hotels should model their managers to be. He was accommodating and went above and beyond to make our first time in Baltimore memorable. Because of him, we stayed for an additional night. We got to interact with his employees, and they spoke so highly of him. and we could tell he trained them to give the same level of service as them. Everything about this hotel was terrific. Now that we live in D.C., we will certainly be back because the views, service, and rooms are top-tier with no issues, and I have bad OCD. The room was clean, and the staff always asked if we needed anything. You will not be disappointed at this hotel. You are within walking distance of some of the best restaurants and shopping in the area. read more

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I really enjoy this property. It's newer, very clean and modern in a great walkable location. It's on the waterfront which only makes it that much better. We had a partial view room each time, this most recent visit would qualify as a full view to me, at a lower level I would guess the view would be partial, but on the top level it was lovely. Bar area is lovely and while we've never eaten here, the restaurant has a lot of traffic. Elevators are located basically right behind the check in desk and you'll need a floor specific key to utilize and navigate to your room. Glass water bottles provided in the room with a filtered water dispenser in the hall next to the ice machine. Additionally, they provide actual glassware and mugs vs the typical Hilton paper versions. The Nespresso machine was complicated but available and worked well if you can outsmart it. A small fridge "drawer" is built into the cabinetry. Lots of USB and plug options available as well as a smart TV that is controllable from the Hilton app. Take advantage of the walk out small "deck" on the 9th floor roof off of the gym area with Adirondack chairs and more water & Domino Sugar factory views. Walkable to Fells Point, Little Italy, Inner Harbor, Canton.....and speaking of walking, do yourself a favor and park in the SP + parking garage, its a block or maybe two away but less than half the price and zero frustration compared to what the hotel offers. Drop your bags at the hotel and pick them back up when you check out.....sooo easy! We paid $9 for 24 hours on a weekend (I think the daily weekday rate was $18). It's an hourly garage, so if you're in and out those charges would calculate that way. We ubered to dinner in Little Italy due to a time constraint and walked the rest of the weekend, everywhere, added together the total was still cheaper than that adjacent garage. The hotel valet system is frustrating and the self park option is complicated and more expensive than the valet. You're welcome. read more

For an urban chic hotel experience, book at the Canopy Baltimore Harbor Point. My family of three did an overnight trip here from D.C. and here's our experience: 1) Space: It's a new hotel with a design-forward, inviting lobby complete with a fireplace, pool table, study tables and a bar/restaurant. The rooms are spacious and also designed well with trendy wood panels and a sliding door. The bathroom is slick with a spacious shower with a detachable shower head. Our room (942) came with a balcony overlooking the harbor. 2) Location: It's in Harbor Point close to lots of new development. There are several restaurants and a Ceremony Coffee around the corner. Walk 5-10 minutes along the water to get to Fells Point with cobblestone streets, restaurants and a food hall (Broadway Market). There's a parking lot in the building that costs just over $30 for 24-hour parking. You text to pay making it an easy customer experience. 3) Amenities: The hotel's restaurant and bar is often popping! The bartenders make a wide range of cocktails (and mocktails if asked) that you can charge to your room and take up to your room (perfect for parents of young kids stuck in their rooms as their kids sleep). They have a full breakfast, lunch and dinner menu too. The lobby is a great place to relax and hang out. On the 9th floor is a spacious gym with harbor views and a balcony to hang out on. They also provide free bikes during warm days and a $5 breakfast bag that you hang on your door if you want an easy breakfast for on the go. If you love an urban chic hotel experience, book at the Canopy. Our room was just over $100 for one night. read more

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We enjoyed our stay emenesly! The moment we walked in I knew I wanted to complete my road trip vacation here at the canopy but unfortunately it was going to be a short stay. This hotel is in the perfect location right by the harbor, the view from our room was amazing. The decor in the room was exquisite, Everything to me seemed pure elegance. Drinks and the food was amazing. I was very pleased. What was more important is that they were pet friendly! Next time we drive to Baltimore this will be the hotel we stay in. We definitely loved our stay read more

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Love everything about this hotel except the parking. Great views of the harbor. First rate restaurant in the lobby (one of my faves in Baltimore --Cindy Lou's). Fun lobby. Lots of things in walking distance. Clean rooms. Super helpful and friendly staff. Now the parking. Sucked. You can only do valet despite garage next door. Circle in front is too small for the amount of traffic and gets backed up. Not friendly. Under staffed? On checkout had it wait 30 mins to get the car. The "text for my car" service kept erroring out. The excellent hotel Receptionist took charge and started ordering around the parking guys. And $49 a night for that!! They really have to fix the parking problem. At least allow self park. read more

Was invited to attend a reception for the Morgan on the Vineyard alumni association. Parking was super hard to find since the one spot I found that was in walking distance. The parking meter was not available for use and definitely I didn't want to get a ticket. The one garage near by you need to download an app in order to pay and park. So we parked a few streets away. The atmosphere was nice and open. Love the decor and will try to be back to dine at the restaurant that was inside. read more

Canopy by Hilton Baltimore Harbor Point - Hubby asked if I want this fireplace...heck yeah! - Hotels Near Me - Baltimore, Maryland

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First visit to this property. I really appreciated the warm welcome after an extremely long day. Waking up to the harbor view was stunning and reflective. Little things like nespresso coffee and environmentally friendly water bottles (filtered water dispenser on the floor) makes a huge statement. The rest of the Hilton brand should follow. Thank you. read more

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Nice, chic hotel in a great location with great service. My room had a nice view of the Harbor. It was clean and comfortable. We also had a meeting here and our meeting room was very nice. I love the lobby space, as well. The bar and restaurant close fairly early, but we went in the bar as it was closing and the nice bartender still took care of us. I would stay here again. read more

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People make all the difference and everyone at the Canopy were exceptionally friendly, nice, articulate, and helpful. Front desk welcome wonderful and knowledgeable. Clearly, the management takes care of its people, and their pride shows in their work. The hotel is relatively new, about a year. Everything is spotless. Well-appointed in pleasing colors and artwork. Warm cozy lobby with gas fireplaces. Urban Chic! The bed was super comfortable. Quiet hotel. Great location with stunning views of the harbor. My room had a balcony with partial harbor view. Coffee machine in room. There is a gym and outside lounge area. Nice. Canopy is eco friendly. A bottle is provided for you to get filtered water next to the ice machine on each floor. Excellent restaurant on site. (Separate review). No parking on site, but readily available in the adjacent lot. Convenient location near some phenomenal restaurants in Harbor East and Fells Point. A nice memory of Baltimore. read more

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The staff is friendly and so nice! Every interaction with everyone on staff was a real pleasure. The hotel is beautiful and perfectly located on the harbor. I will definitely return! read more

I had bought fully paid Room With River View for my family trip to Baltimore. We came 5 minutes early. The lady said, the hotel is empty so have a "beautiful room" for you, please wait and give us sometime. We said, ok. We waited and then checked in with a guy with piercings at 4:05. He looked around, looked at the book many times, chewed his gum and then gave us room 915. Okay, we went to the room. It was the worst room, we could only see Morgan Stanley Building. I am like, okay, so how is this a "beautiful room". I went back and asked to change. The "guy" now changed our room 2 floors up, we now see the Morgan Stanley building and some water. I do not know why and what was the problem. Hotel was empty. I had paid for a Room with River View, yet we were given the worst room. The room also had issues. The faucet one side was broken. The shower had issues in getting warm water. The on-site restaurant was very very expensive. We went couple minutes early and the staff was also not pleasant. The restaurant was empty, I am like, okay, so can you please be nice, I have small kids with me. We decided to eat at Whole Foods, which was amazing. The hotel has beautiful location. But cmon guys! read more

Canopy by Hilton Baltimore Harbor Point - "The View". We had a fully paid River View room. This is what we got after requesting to change 2 times!!!! Hotel was empty - Hotels Near Me - Baltimore, Maryland

This place is a low-tier hotel masquerading as high-end. The good: the location is nice, the rooms are modern and spacious, and everything generally feels new. I had way more space and comfort than I expected, and it was lovely to be able to walk to nice brunch spots. The bad: This place is busy and basically falling apart despite its newness. Random things (including the AC in my friends' room!) were already broken, and the staff seemed to have no desire to fix it. The parking garage is like a maze, not specific to the hotel, and you can easily get towed until you realize the right parking spots (they're outdoors and a long walk away). The staff won't give you the time of day, and don't seem to want to be polite or put much of an effort in. The hotel is CROWDED, and hall noise/drama is common (there were multiple instances where there were crying people in my hallway). Honestly, I'd probably not stay here again. read more

Lovely stay. Staff was helpful, food was delicious, bed comfy. It was very centrally located between Felds Point and inner harbor read more

Canopy by Hilton Baltimore Harbor Point - Room view - Hotels Near Me - Baltimore, Maryland

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Actually I think it will be one of favorite place! Place is just near by sea! View and ambiance perfect! We took a few things; -Lobster Po'Boy Sweet Potato Roll ($26) -Carrot and Ginger Soup ($12) -Roasted Beets and Watercress ($14) All was yummy! I wasn't feel good for my stomach this is why I have chosen soup! It was the best choice I think! Now I will go often for that soup! Perfect! read more

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Baltimore-local staycation experience (Hilton Diamond member)! For the most part, I had a wonderful experience at the Canopy. My stay somehow tied into Preakness and a wedding that was occurring on-site, so it was a BUSY! Even with the busyness, the staff were working hard to accommodate everyone. I loved my room and how clean and cool it was during my hot summer stay. Would recommend! read more

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Got to stay here for a weekend, AND with three wedding parties. I loved the atmosphere of the room, the lounge lobby, and the sights I was able to see from my room. Room service was very kind and the bar/bartenders were very accommodating. A lot of the restaurants, bars, and even the aquarium are within walking distance from the hotel. Would love to come back for another visit and I highly recommend this hotel. read more

Great overall experience at the Canopy!! Location is unbelievable, within walking distance to Inner Harbor, Fells Point areas. The views of the river from the Bar/Restaurant areas never get old(especially sunsets). The Terrace on the 9th floor is comfortable and relaxing anytime. Restaurant: Complete menu with a flare for the local Baltimore seafood is featured. Plenty of Bar seating options featuring some of the best service I have had post Covid travel. ***Room Choice Tip- Ask for one of the corner suites, great views*** read more

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In short, it was an OK experience, but left me thinking I could have stayed in a better Hilton hotel and left more satisfied. Here are the details: ~ Ambience / Hotel: I have never stayed in a Canopy before, but it reminded me kind of an Aloft hotel upon entering. One of the weirdest things I encountered at this hotel was that it only had a restaurant/bar and had no gift shop / side place to get a soft drink and quick snack. So, had to stop by the nearest 7-Eleven. I personally didn't like the feel of the hotel upon entry. ~ Parking: I didn't realize there was a garage at the hotel so I parked in the adjacent lot nearby, which allows you to pay at the parking kiosk for an extended period of time. Not being from the area, it was confusing on how to get to the hotel initially, but figured it out. Parking is the reason I despise downtown cities anywhere... ~ Room: It was a unique room. Had a great view and balcony, though. The floor was like uneven and felt weird while you walked (I wonder if that had to do with the construction below going on, which had quite a bit noise during the early mornings and throughout the day). I did like the canopy lighting at the back of the bed headboard. As far as the bed is concerned, I think the sheets, the covers, and pillows need a better feeling; certain Hilton hotels always feel like they're rough and nylon-ish. I think a previous reviewer mentioned that they stood in water while in the shower - same thing happened to me; it's weird that the drain isn't in the middle when the shower head is in the middle. Pressure was good and very warm, though. I didn't like the tiles in the shower - it hurts your feet while you're in there. The room had thin walls; I could hear the people next door having sex, and it was late at night too. If you're out on the balcony (9th floor), you can still hear the neighbors and there's not much privacy out there either, despite the dividers. read more

Canopy by Hilton Baltimore Harbor Point - View from 9th floor - Hotels Near Me - Baltimore, Maryland

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Came here for a two night stay which has been pretty disappointing so far (I'm still here first night). We chose this hotel due to the location and the fact they state on their website that they had a mini fridge in the rooms. First room we went into had a broken "cooler drawer" which my wife needed for storing her medication. The front desk stated none of the rooms had mini fridges, isn't that false advertising? The room also didn't have a view, it was blocked by a building being constructed which they failed to mention. Second room we went into to had even worse view and also bugs! Not sure if it was bed bugs (see picture) but we found a few of those around the room. We complained and they mentioned they would move us to the room next to the original room. Too tired at this point and will not be coming back to this location and cannot recommend anyone else to do the same. This isn't a four star hotel, more like 2.5 star hotel. read more

Stayed a few days for a wedding and one employee by the name of Lanesha(spelling) was rude and unprofessional to several members of the group I was with. Then saw he berate a couple having dinner because they sent a cocktail back. Also an employee by the name of Jaylon manning the front desk screamed at top of his lungs at a group saying hello by the front door. Unprofessional and rude staff. Hotel was in good location but the attitude of several staff makes it a "no" for next time I'm in town read more

What an amazing stay we had! We drove in from DC to go to a concert (Patrice Rushen!) at the nearby Keystone Korner and decided to stay over. The moment we walked in, we knew we'd made the right choice. First of all, the location is absolutely stunning. It's right on the water and the view is amazing! Crystal and Cali at the front desk were incredibly warm and accommodating. Barry (head valet) made sure our parking situation was handled and was there to offer suggestions when we ventured out of the hotel. Great guy! Elise and Vida in the restaurant were amazing (as were the food and cocktails)! They provided fantastic and personable service that really made us feel both welcomed and appreciated. Seriously, everyone/everything was so fantastic that we decided to stay for an additional night! This will DEFINITELY be our home away from home whenever we are in Baltimore! read more

Made a quick stop on our DMV trip to Balitmore. We were 100% pleased with this Hilton property. This is hotel is in the perfect location. It is right on the harbor. The views from my room, were amazing. The pictures speaks for themselves. We booked a room with a balcony and a view of the harbor. Everything was within walking distance from the hotel. Now, parking in the area is real expensive. So we went ahead a valet parked. The valet guys, as well as thw front desk people, were extremely nice and friendly. They were very helpful. Now I will say, everything closes around 10 pm around here, except McDonald's and Taco Bell. And there are no vending machines nor no place to purchase drinks or snacks in the hotel after 10pm. But that's more of a negative on the city then the hotel. But overall, the views and the pure elegance of the hotel is worth it. I will definitely, stay here again next time I'm in Baltimore. read more

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S M 5/5 3 minutes ago on Google This hotel owes me nothing!! from check in to parking. Five stars to Ebony for going above and beyond for my birthday weekend. Excellent location was perfect close to everything you can imagine. 5 min Walk to Fells Point was nice and inviting area With cobblestone roads and brick sidewalks that reminds you of little villages in Italy. Park, tons of eateries, shops, bars, convenient store etc. Also about a 20 min walk to the Aquarium area where there's many things to do also sort of like the downtown area with lots of similar things as Fells Point but your average eateries. Rooms were in great condition clean nice views of the harbor. Just an overall great experience. read more

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Checkin time is 4pm, our room wasn't ready until 6:24pm. Not sure if housekeeping was short and they were understaffed to flip all the rooms? We were never given an explanation but toiletries/amenities were sparse in our suite. They left us a single shampoo, a single conditioner and a single bar of soap. Oh, and a loofah. Our box of tissues had about 4 left before it ran out. The reception staff was busting their ass, amazing effort and very special shout out to Crystal who apologized profusely for the delay and treated us to drinks at the bar to make up for our wait. Once in the room, we were amazed by the view and the floor to ceiling windows but still bummed we missed watching the sunset from the suite (something we expected to do during our stay). The rooms are gorgeous! read more

There were many parts of our trip that could have made for a miserable trip, but with each one, the staff at Canopy accommodated us and made this stay well worth it. The staff here goes above and beyond to make your stay comfortable and amazing. Our arrival was delayed past our first night in the reservation, but when we arrived at 0930, the staff was able to get us checked into a room so we could get comfortable. The next day, we were supposed to switch to a larger room (two different reservations) and were not able to move due to availability. So Caly let us leave our belongings in the room until the other room was ready. But when we returned later in the evening, our luggage was already moved to the new UPGRADED room! read more

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The hotel is quite lovely with an interesting vibe, and the room stays nice and cool all night which scores a lot of points for me! But that PARKING DOH! Since I arrived so late or early depending on how you look at 2:00am, I finally took street parking. I couldn't figure the garage out! I went into the deck by The Canopy, couldn't find an entry door from the garage that didn't require a key card so I drove out after 30 minutes of looking. When I drove out, I was by the Constellation building! How did that happen? Anyway, if not for the parking situation I might have rated it higher. read more

For the most part this hotel is great. Location is waterfront but the balcony rooms are facing a building with partial view of water. King bed was wonderful. Fitness center is small but has everything you need. Check in was easy but they didn't offer drink tickets with gold status. Instead the bar tender had to mention it then front desk clerk rolled eyes and then offered them. Parking in downtown Baltimore is ridiculously expensive. We found a cheap secure loophole. There's a SP+Parking two blocks away. For check in on Friday and out on Sunday we paid $14 total. The whole area is safe to walk in so park in front take your bags to room then go park your car. Otherwise you will pay $49/night for valet or $45/night in any of the premium parking garages read more

This is my new favorite hotel! It's so lovely. I had stopped using Hilton properties and went to the Marriott until I discovered the canopy.

Took a quick weekend trip to "just getaway" and celebrate my husband and my birthdays. We were 100% pleased with this hotel decision and always have loved the boutique style of hotel the Canopy offers. As Hilton Diamond members, we booked on points and this hotel (and the room specifically) was one of the better points offerings I've seen in a while. We stayed in a king bed balcony room with harbor view and the room was chic, clean and had a great view of the harbor. The hotel was in walking distance of many, many great restaurants and parking was really convenient. Also has a great lobby, restaurant/bar, and all the things! Staff was super nice as well. We will definitely be back to visit and stay here. read more

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The Lady who served us was very nice and respectful. The Service was not well , I do think they could have done better with my order . The food took very long , from the time that we ordered. I don't recommend this place for dining. read more