Highly disappointed in the service, sign doesn't say that it's closed on December 23. It's the…read moreholiday season so make sure your signage is up to date. There was a man inside and he didn't have the decency to open the door to explain. Please get it together, be more professional and have better work ethic! Very very disappointed to say the least.

The shirts came out OK but the shirt material is very thick and stiff so not the most comfortable…read more They are getting two stars because their communication and customer service is horrible. You basically manage them, otherwise expect no communication unless it's about payment.

Review #13 for 2020…read more Aunty Zennie Sawyer of Haku Designs has been making AMAZING clothing and accessories from her original screen prints for several decades. All of her designs are based on things from the āina such as kalo, kupukupu, lauae, liko, ōhia lehua, and more. She primarily prints women's clothing and accessories (v-neck shirts, tank tops, scarves, etc), but she also does a limited stock of men's clothing as well. Last year I provided Aunty Zennie with a collared black shirt and requested a liko print, and I was super stoked with how it came out. Every time I wear the shirt, I get lots of compliments, and I tell people it's one of a kind! She recently did a copper colored print of kalo on a dark gray shirt for me, and I'm stoked to wear it once the stay-at-home order is lifted. Aunty Zennie mostly does small craft fairs, but she also posts her stock to Instagram and Facebook and can be contacted on those platforms for orders. She is an amazing kupuna and actively lives out aloha āina. IG: https://instagram.com/zennie.sawyer?igshid=1vn0q9ajzxl1w FB: https://www.facebook.com/zenaida.sawyer

I would love to address the incredible customer service from Davalynn at creative arts Hawaii. She…read morehas been phenomenal at not only answering my questions in a friendly and punctual manner, but she also worked together with me to create custom T-shirt's that I am proud of. Their generosity was not only reflected in their outpouring of excellent customer service, but also in the discount that my order received following the Maui wildfires. If you are interested in creating products uniquely your own, I cannot recommend Davalynn at Creative Arts enough. They are professional, friendly, thoughtful and efficient. I will happily recommend them to anyone I meet. Mahalo mahalo mahalo! :)

In 2013 we went to this store and I wanted the shirt on display, did not have XXL. I purchased a…read morefew other shirts. One tank top when I got home (TX) waged it and several holes appeared in the shirt. Emailed several times to store to get a replacement and never was able to get one sent to me. This month sept 2014 we were back and I took my shirt with me, they replaced it with no question. The shirt I got to replace it, the decal is coming off the front. Still did not have the XXL I was still trying to get:-(

I called the number on google and put in my order with the (very distracted) person on the other…read moreline. He told me to text him the specs which I did immediately. It has been over a week and no matter how many times I call or text I can't l get an answer or reply. This guy is a loser and his 'business' is an obvious failure because of it

Do not go here. The owner was very disinterested in helping with creating my t shirts. As soon as I…read moreentered the store, he was texting on his phone the entire time and did not make eye contact with me or ask me questions about what I needed. I asked him to create 5 simple heat press t shirts and he did not do any of them at all. He did not call or message me throughout the week and was very unresponsive and was impossible to get a hold of. I went to retrieve my shirts after giving him 1 week, and he said that he was sick and could not make it into work that day. And not once in those 7 days he could contact me saying he was not able to do my shirts. Leaving me with ZERO shirts. I understand that someone can get sick and be under the weather, but if you're not able to do something for a customer that you promised, please contact that customer and tell them what is going on instead of leaving them with no idea of what is happening. I drove from Waimea (1 hour away) to pick up these shirts and the least you could do is give me a phone call and give me time to find someone else who could carry out what you could not do. Oh yeah, that same day that he said he was at home sick, he was actually on Facebook Live singing. So much for honesty and professionalism.