There are two older guys that work there. One is Mike, the owner, and the other is Richard, who in my opinion is not to be trusted. I just went in today to pay the finance charge on one of the items I pawned. I owed $46, I gave Richard $106 and he only gave me $50 back, two twenties and a ten.
I admit, I was at fault because I was signing the paperwork and put the money away in my wallet without properly counting it.
When I called to let Richard know he short-changed me he got loud and tried to talk over me, so I let him talk. He then said I only gave him $100. I stopped him there and corrected him it was actually $106, and he kept shouting at me to LISTEN, because apparently I didn't know what I was saying. And hung up on me. But even if I gave $100 and the payment was for $46 aren't I already short-changed by $4??? How am I at ALL in the wrong? I finally got in touch with Mike and he too said I should stop talking and just listen...some service right.
After I finally got Mike to listen, I explained to him I gave Richard $106, the finance charge was $46 and I was only given $50. Mike asked when I could come in to get the rest of my money back, but to get to that point was a bit ridiculous.
My advice, beware of Richard he will short-change you, do your research, know what your things are worth, and double and triple check any money you receive, especially if Richard gives it to you. read more
