Gas stations needs a complete overhaul. Pumps are filth grease grime and dirt covers pumps and…read moreground all around. They are slow, significantly pumps gas slower them other stations. Buttons in pump consistently get stuck adding more numbers than intended. Overall makes it for a bad experience. I pump gas with a company cards and it turns into a fights with numbers pad. I am basically standing on gas, grease and grime while pumping for what it feels like over an hour. Just to get in the vehicle and smell whatever I was just standing on now in the vehicle. Thank you

Sorry to say this location has gone down hill ever since the company that owns 711 took over. The…read moreice machine has been out for a week now. The speciality coffee machine most of the varieties have been out for two weeks now. The outside always is a litter field. It's a crap shoot if the hot sandwiches are available. And now the microwave is not working. Wonder how long this will be out!!!! Think I will start going to thortons...

Today Wasim was helpful! I used to come here a lot, great workers the place has a grand array and…read moreselection of food, delicatessen, and smoking head shop collection.

Under new management, they got rid of the misleading gas price with car wash and without car wash…read more They now advertise the same price for both, bravo! Their gas price is now competitive with the Shell down the road. Mucho kudos.

Good gas station and good service. Cheap gas and lots of snack options before hitting the highway…read more I chose this place over shell anyday.

RUDE AND DISRESPECTFUL EMPLOYEES especially toward people who don't speak English.I went in last…read morenight with my husband to grab a snack. An older man was mopping, and when we walked toward the chips and drinks, he told us it was fine to go ahead. While my husband was looking for his chips, the employee suddenly told him "hurry, hurry." My husband doesn't speak English, and he didn't understand what was going on.When I asked the employee what the problem was, he completely ignored me and gave my husband dirty looks. He refused to speak to me, look at me, or explain why he was talking to us like that.We ended up leaving immediately because the attitude and disrespect were unbelievable. Just a heads up to others the employees here are extremely rude and seem to treat customers differently based on language or appearance.

This place was so wonderful it made me want to review a gas station for the first time ever. I took…read moremy young daughter in to go to the bathroom and they were spotless. She saw some hair bands that she liked and the cashier gave her a little sucker because she was so polite to him. They were cleaning when I walked in and the place looks like they clean it all the time. Unlike a lot of gas stations I thought the prices were very reasonable.

Thornton's...... one of my go to places for ..... the prices are competitive...... location is…read moreclean..... coffee is always fresh.... and when paying at the pump you've never been out of paper for receipts . My only nitpick is sometimes the garbage cans are full.... other than that... well done

This Thornton's has seriously gone downhill. The pumps suck, never hv receipt paper and you hv to…read morego inside for a receipt.. the whole purpose of self serve is convenience. The service of the cashiers needs to be improved. It was always shitty like this. I'll be looking for a new Thornton's or I'll just visit my other regular station Murphy's up the road.

I have been a member of the car wash club for the past year & I can confidently vouch for the…read morequality of service I've experienced during this time. The monthly subscription prices are pretty reasonable, with the Basic Wash Club priced at $23.95 and the Double Wash Club at $33.95 for UNLIMITED WASH! What sets this place apart is its affordability and the range of complimentary amenities it offers. They provide free access to vacuum cleaners, compressed air stations & floor mat cleaning machines. During the summer, they even offer complimentary water bottles with every wash or free microfiber towels & car fresheners on certain days. While the blow dryers are inept, they provide compressed air & I always keep a supply of microfiber towels in my trunk to ensure a thorough drying. Despite this minor inconvenience, the overall experience has been positive. The staff here are consistently friendly & accommodating.

Very friendly employees and service. It has a lot to offer. It is not only a gas station with a car…read morewash, it also has a Dunkin Donut store in it, gaming machines, offers Rosati's Pizza by the slice, a mini market and a dog wash center.

It's a gas station. It's clean, the staff is very friendly, and they are unique in always playing…read more50's music over the PA. Very cool! Just wish they had a tire pressure gauge on the air compressor.

Love this gas station and their employee. very friendly and helpful.read more

The CASHIER is so rude. I spent 76$ on gas here. Came inside and tried to buy a deed beef there…read more Someone may have put wrong bag there and I took the item saying 6.49. She charged me $9.x I told her it was 6.49 right in front of her station. She yelled back and said "you did not take the item there, bye" so ridiculous. Shell needs to hire a better employee

Absolutely the worst retail establishment I have ever been to. I used to go there because I live…read moredown the street. Not anymore. Incredibly rude help and inept managers (and they have been through several in the last few years). For instance, I've asked ALL the managers to stock certain cigars for me, they tell me they will but never do (BTW, they used to...). I have been there several times during the day where ALL the pumps were covered as they were out of gas! I have also been there more than a few times during the day and the doors were locked! Wow. Obviously ownership doesn't care considering the p**s poor reviews. It amazes and dumbfounds me at the same time. Don't waste your time. There is a BP across the street. Go there.

The pumps were working, I was able to get in and out fast. A very busy gas station. There's always…read moreconstruction going on every time I come to this area.

Angelica from the st Charles store is amazing, she gives me a purpose a reason to stop by Thornton,…read moreI used to go to speedway but she made me happy to switch over and spend my money with your company, Angelica deserves a raise and is amzing! Small Mexican lady, she is amazing hopes she gets the raise and promotion she deserves