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    Hillsview Building

    5.0 (1 review)
    Open Open 24 hours

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    2 years ago

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    Bridgetown Window & Door

    Bridgetown Window & Door

    5.0
    (105 reviews)

    Last year, I called up Bridgetown to get a quote to replace some of my windows. Frank came out to…read moreassess and develop a quote. Realizing I wanted to replace all the windows and patio doors, I delayed a year and contacted Frank when I was ready. First of all, Frank is a joy to work with. He was always communicative, prompt and friendly. He offered for us to come out to the showroom and see the windows and doors in person. I went with the Milgard Trinsic Windows and Doors. Second, the install team was excellent. Every day, they arrived on time and hit the ground running. Having a number of contractors for projects over the past 5 years, this team has been the best. I moved out of the house during the project, but I stopped by daily and everything was always cleaned up and in order. Third, I really appreciated the effort and thoroughness on the last day of cleaning the exterior and especially the interior of the house. The team takes great pride in their work and you can tell that is 100% employee owned. If I had to say there was a down side, its you may be in for a wait when placing your order because their work is in high demand (the first year quote, I would have had to wait 4-5 months). Finally, the windows and doors are beautiful. What a difference this made in regards to temperature, sound, and clarity. Not to mention, the ease at using the doors and the contemporary narrow frame modernized our home. We could not be happier.

    I had 3 windows replaced. Installation took one day and I thought it was quick. There was minimal…read moredisruption in the house, and the window areas were tented off to restrict any mess to those areas. The installers answered my questions and explained everything. One of them was damaged(I wouldn't have noticed). They installed it, ordered another window, and replaced the damaged one when the new one arrived at no charge to me. I love the windows. They are energy efficient and let in so much light!

    Renewal by Andersen of Portland

    Renewal by Andersen of Portland

    2.6
    (99 reviews)

    The first interaction I had with them was when I submitted my email and phone number so they could…read morecontact me and schedule an appointment. The problem started when they began calling me nonstop every single day, early in the morning, to the point where I had to block their number. I still didn't give up. I had my personal assistant call them to schedule an appointment on my behalf, but they refused. They said I personally had to call and give approval before she could set it up. I'm a busy man, which is exactly why I asked my assistant to handle it. My assistant still didn't give up. She went directly to their website and successfully scheduled an appointment that was supposed to take place today. Yesterday, I received a text message saying they were trying to reach me to confirm the appointment. I replied and confirmed it. Now, this morning, I'm receiving another text message saying they were unable to confirm the appointment, so they canceled it and are telling me that if I want to reschedule, I have to call them. Total waste of my time and energy taking my business elsewhere

    Let's start with the good. The sales rep we had visit to get the process started was probably one…read moreof the best salespeople we've ever talked to and did a great job both selling the product (in this case windows) and making the payment process simple. When it came time to install, the installers were generally nice, did a good job cleaning up after themselves and the exterior work was done reasonably well. Things did not go quite so well inside. The windows themselves work fine and are an improvement over what we had previously, but our house was built in 1943 and the interior trim on all the windows and doors is mitered and a particular width. We had also previously tested other window and door frames with a 3M lead test and found that they potentially had lead paint underneath the top layer. The sales rep had assured us they would match the framing style and definitely do a lead test first. The installers did not seem to care about this because they did not test for lead and started right in. When they came to tell us they were finished and show us the final product, what we got was a giant blocky casing that did not in any way match what was in the house. For context, our framing is 3.5 inches in width on all windows and doors in the house. This new framing is 5.5 inches, adding an additional 2 inches all the way around and not mitered. Because the new trim is wider, it doesn't sit level with other framing in the house and it also means the headboard of our bed doesn't fit properly against the wall anymore either. Not to mention it just looks out of place. Additionally, some of the brad nails were also sticking out of the casing and they did not caulk beneath the bottom portion of the trim. I have included pictures for reference, including an example of the original style from one of our other windows we haven't had replaced yet. I understand that sometimes when you have work done on your house, you have to hire someone else to complete another portion or do it yourself (for example, an electrician is not going to repair your wall well or at all after they cut into it), but this feels pretty bad at ~$7K when you also have to do all the painting yourself. What's worse is now we're probably going to end up having to redo the interior casing trim ourselves too. Overall disappointed.

    Hillsview Building - windowsinstallation - Updated June 2026

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