This is a wonderful medical practice. The staff are friendly…read moreand courteous and seem to genuinely enjoy their jobs. My doctor is Walter Walthall and I cannot recommend him enough! He is patient and kind and actually listens to me. He advised me on not just physical and medical issues, but mental health and social issues as well. It feels like he actually wants to help his patients and that means so much. On the occasion that I am sick with something like a sinus infection the office manages to get me in the same day, and the nurse practitioners that I've seen are as thorough as Dr Walthall. It's rare to look forward to a doctor visit, but I absolutely do here!

This supposed "Medical office" in La Vernina, TX is only out for the money.. they have a policy…read morethat if you owe money and can't pay it (or at least pay it immediately) they will refuse care, refuse to approve refills of prescriptions, and refuse to send a referral to another doctor for needed medical treatment all because of a small unpaid balance due from a minor procedure that my insurance didn't pay a portion of. How can this be allowed? How is this medically ethical. Taken an oath my ass.. I'll be moving on, so go ahead and write off the balance due, cause you aren't getting my money now..

The staff has always been polite and professional. They've always taken care of my needs. I highly…read morerecommend them.

don't go to this clinic unless you want to wait for another bill to come in and surpr you almost a…read moreyear later with no contact from the clinic

Dr. Uzowulu practices medicine with his heart. He has a breadth of medical knowledge that surpasses…read moremost doctors I have encountered, and I am a physician assistant (PA). I would trust him with any member of my family, and I know he would work my children in to be seen if emergent. He treats the patient as an individual and not a condition or diagnosis. He believes in preventive maintenance (preventing disease before it occurs) and delivers excellent patient education. His staff have a family atmosphere, and I have always felt welcome. Will definitely send patients and friends his way. :D

This is the first physician that I felt truly listened to my issues I was dealing with. He was so…read morecaring and thorough. I am happy that I found a doctor that takes the time to visit with you instead of just being another number.

If I could give zero stars to this doctor I would. Dr. Caroline Hernandez is a completely…read moreunknowlegable doctor and passes judgement on patients in her notes. My first appointment, she was very transactional and very I interested and distant. Only taking to her laptop and barely looking up from her computer sounding like a robot and not personable one bit. That appointment lasted all about 15 minutes and she in that 15 minutes already determined that She will take me off of 2 medications I have been on and one that I have used occasionally and safely for many years without question. In between appointments, I had called for a refill on prescription and was called back and told the doctor will be taking me off the medication and will no longer be filling. My 3 month follow up was just as upsetting and disappointed. I questioned the doctor why I had such a message of she was not going to refill a prescription and she did not have a valid andswer besides it's addictive and blah blah. I was on the lowest dosage and never over requested for refills. Sometimes going months between. Was told I need to see a psychiatrist and made the referral. Later, I was reviewing my medical records for another procedure I was having, I discovered this Doctor noted in my records that I had a dependency and addiction to the medication all off of a 15 minute conversation. When discussing this with the psychiatrist she referred the psychiatrist she referred said the previous doctor couldn't be more incorrect and she sees absolutely NO SIGNS of dependency and said that the doctor can update her records and if she needs to talk to her to reach out. I sent a message to the doctor via her patient portal and asked her to correct her records because I do not want dependency or addiction accusations following me for the future and the doctor refuses to make corrections and came up with some bullshit reasons why it's not as bad as it seems. Dr. Hernandez needs to educate herself more on treating her patients and improve her bedside manner. I will never go back to this clinic. She did no kind of treatments or attempts to help her patient but just passed judgement and refusing treatments that works for the patient in the past.

Dr. Hernandez and staff is very unprofessional. Can't seem to communicate appointments and needs of…read moretheir patients. Getting seen or a Rx refill is like having teeth pulled. Great practice if you never need to be seen! Worst experience ever! Skip this one, save your time. Never gets back to you. Made my first appointment in August 2016 after moving to the area for a basic woman's well check. At appointment gave my medical history and explained my needs to the examining RN. Was advised to schedule the Pap, mammogram and blood work. That appointment was not communicated, showed up and Dr didn't know why I was there. I was sent to get the mammogram and blood work outside of the practice and was rescheduled for the pap. I got all my exams done and scheduled my appointment for the pap. Was called a day before appointment and was told I needed to reschedule that the Dr. Would not be in. Ok rescheduled, at this point I'm frustrated it's nothing big getting this done but it's has taken months at this point. Go in for 4th appointment and am told that they tried to call to reschedule yet again that the Dr wasn't in. 5th appointment just a week later and I'm not on the books. ARE YOU KIDDING ME? I'm finally seen only took 6 months to have a normal pap done. Trying to get a simple Rx refilled is pulling teeth. Hardest practice to work with. You will have to be assertive and be demanding for the simplest things. Thank god I'm healthy.

Excellent doctor. He has been for years. Bedside manners and quality of care is outstanding. I…read morewon't see anyone else. Nurses and staff for procedures are beyond awesome! Thank you for taking good care of me.

Dr Guerra is a well-known gastrointestinal Doctor. He and his staff have helped me with conditions…read morerelated to my issues with gluten and skin rashes. They have also helped me with colonoscopies and taking care of my GI health. They are very thorough. His PA Patricia Miller has done a lot of work with me as well.

I started going to this practice because I needed to find a primary care provider. I really never…read morehad one so I looked at my network and Westover Primary Care was easy to get an appointment with so I went for an annual exam to become established with the practice. I see Jameve Caballero, a Family Nurse Practitioner and she is phenomenal. She is very attentive, easy to talk to and her exams are thorough. She goes over my blood work and any other concerns that I have each time I visit. I love this practice because they are always on time with my appointments and every staff member is knowledgeable in their area. The front desk staff understands insurance and scheduling and the technicians are also skilled and knowledgeable. I like that I am able to get my prescriptions filled flawlessly and I can get on and out for my visits without any issues.

I love this the facility. They are fast efficient and thorough. They listen to my concerns and…read moreaddress them all everytime. The staff is very friendly and professional. I was recommended by a friend and would definitely recommend to others.

I was discouraged and disappointed BCBS may not be accepted at HealthTexas. Michelle Jaimez was…read morecomforting and assured me my appointments are taken care of. Michelle has always been amazing with me and my family. I hear her with other patients and she is so warm and kind. I will be contacting BCBS. I do not want to go anywhere for my Healthcare than with HealthTexas. Thank you Michelle!!

I had pinched my sciatica nerve and was in awful pain. I normally go to the 281 location (Dr…read morePowell) but wanted some place closer. This location saw me and they were amazing. So caring and helpful. Got my steroid shot and am so much better. I have also gone to the Bandera/1604 clinic for lab work and my flu shot - terrific group there as well. I changed PCP about 2 years ago as my old Dr went concierge and upped her yearly fee to $1500. Soooo happy I changed.

The Dr Hameed Dosunmu is very very nice and professional. The staff is also nice and courteous.read more

He is very condescending, incompetent, and does not allow patient involvement. He cares more about…read morethe studded stethoscope that he never takes from around his neck than your concerns. He had visible stains on his clothes at nearly every visit I had with him. During a visit, he flew into a rage and went into an angry rant for over 20 minutes about me going to an imaging center for a test instead of using his office because I did not want an X-ray for an acute injury to my knee. I wanted an MRI because it would detail the extent of my injury and if his diagnosis was correct. Which I informed him about during my previous visit. He decided to schedule me for an X-ray anyway. He also questioned why I wanted to go to an imaging center instead of his office. He also became belligerent because I wanted to go to PT after I had an MRI done to make sure that I was receiving the correct treatment. When I told him that there was more availability at the imaging center, he disregarded it and continued with his rant. He misdiagnosed me several times even after he looked at the MRI results. I had to fight him for an MRI that showed that it was not any of the conditions as he stated. He doubled down that he was right, despite the results saying otherwise right there in his face. He condescendingly went on to say that I should not use Google. When the actual condition was right there on the radiology reports. Which was where I obtained the information from. Good luck getting your prescriptions and referrals taken care of. They will never complete them or they will not complete them by the time you have the appointment with a specialist. I had to cancel several appointments because the places never received a referral. My referral for PT was never completed. When I contacted the physical therapy facility, they informed me that all that they had received was a cover sheet, with no other information from his office. So, I could not do PT, and he asked me why I did not go to physical therapy as he recommended. I don't see how he expected me to go when the physical therapy facility only received a cover sheet from his office. The staff is as incompetent as he is.