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Hillside Plaza

2.3 (3 reviews)
Open • 8:00 am - 8:00 pm

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Physical therapy

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Aurora Manor Special Care Centre

Aurora Manor Special Care Centre

2.8(8 reviews)
19.4 mi

My father was in need of Medicaid as he was suffering from MS. Yes, he was already advanced in his…read moreMS after struggling with it for over 20 years. However he was of good mind but needed advanced care. In March 2023 we moved him to the Manor and their care was decent through April. However when my father became Ill, with what he thought was maybe a bad cold, he asked for a doctor. The nurses did not have a doctor come to see him, as he came, but passed him by, by mistake. Two days later, my father calls me - has a terrible cough, I called and asked the front desk to make sure he gets the doctor on Thursday - they assured me he was in good hands. The doctor doesn't come on Thursday - Friday my mother, who was also not feeling well goes to check up on him and he is deathly ill. They missed the window for someone who had Pneumonia to get him a doctor, despite him asking for one twice that week, and tried to pawn it off as unnecessary. Of course, he goes to the doctor and he has Pneumonia. Unfortunately, he has a bounce back weekend that gave us hope, but the he the pneumonia was so bad with coughing he couldn't swallow as he had had this for 7 days before seeing a doctor - only when we called to have the ambulance take him. We called, THEY did not. There are many mistakes I've made in life. Choosing this nursing home, to take care of my father I count among the worst mistakes of my adult life. They they knew he had MS, with the #1 cause of death being Pneumonia - which they assured me they knew what that looked like.... well, they ignored his pleas for a doctor and - while MS complications are what killed him, with Pneumonia - their lack of care was the reason he lost perhaps 6-12 months of life. The only reason I did not sue is I was advised by lawyers that the case was not strong enough as he was already pretty sick, and we knew Covid and or Pneumonia would have to be aggressively treated if found. We also abided by his instructions that he did not want to be intubated, because the odds of people with secondary progressive MS coming back from that was less than 1% If you are looking for a place to die, they're a place that has kind workers that may make that happen. For us, in the end, they proved to be completely incompetent and cost me months perhaps a year more with my father. Consider this a warning. BTW, Medicare, once we were able to apply for it, approved his care post-mortem. He literally wasn't there long enough for the paperwork to be able to be filed and approved.

My husband was in this facility. Horrible place. Ignorant nurse's aides. Filthy rooms and total…read moreneglect to the patients.

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Aurora Manor Special Care Centre
Aurora Manor Special Care Centre
Aurora Manor Special Care Centre

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Hillside Plaza - physicaltherapy - Updated May 2026

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