I would just like to say a big thank you to Zalek plate number TAXI142 for taking me to Flinders…read morehospital at 5.30 am on a very wet windy morning, and after I left my back pack in the taxi returning it for me. I was so stressed that I forgot it was in the foot well. If you can contact Zalek I would really appreciate it. Thank you so much Chris Watters 25A Hooper Road, Strathalbyn

From the owner: Taxis, Wheelchair Access Taxi, 10 Passenger Maxi Taxi Vans, Eftpos, Cabcharge (10% Financial…read moreSurcharge Applies), Prepaid Fares Available, Bookings to and from Adelaide

5 stars for their service. I booked cab with them and it was on time and driver was very friendly…read moreas well. I would recommend Suburban Taxis to all. I have used their elite service as well which is premium service. Driver comes out to greet you and treat you like a king or queen. I just loved it.

I understand that the Barossa Valley is not exactly a metropolis and it's great that there are a…read morefew cab companies to choose from, but that being said, there are more than 1 and this one was too hit and miss for us who took a few cabs a day over the weekend. A few were polite and friendly, but others over promised on pick up times (left us waiting an extra 30 minutes in the dark and cold, only to be told he was late because he had been flagged by someone else), or were condescending in tone ("it's the small gold coin...yes I know, I've lived here 5 years thanks")

For our dinners out we took Barossa Taxi, at the recommendation of the lady who ran our B&B. Great…read moredecision. They were on time every time. For pickups after dinners, we called and they showed up. Excellent service.

They advertise a 24hr service and they can't be raised at 2:30AM. Not impressed. Reports from other…read morerecently are showing a trend in falling service standards. Drivers not helpful and taking the long way home. It's no wonder SA Regional taxis have moved into town.

Overall the actual Suburban Taxi has never caused me any issues. The drivers are normally friendly…read moreor overly-talkative and pleasant and the taxis are always clean and do not smell like someone has just done a 1 hour SPIN class in them. My biggest qualm though... Worst. iPhone app. Ever. It would appear that every time I am in a hurry to order a taxi the Suburban Taxi iPhone app either freezes or fails to search for a taxi. I have had 2 occasions where I have pre-ordered a cab (the night before) and a cab still has not been booked by the next morning. Why don't you just call them then Chloe? Because we live in the digital age and I shouldn't have to is why! Stubborn and very Gen Y of me? Yes. But when you can catch a cab from 4 different companies in Adelaide you need to differentiate to truly be great and this is one thing that now turns me off using Suburban if I need to get to the airport or an event.

About five years ago a couple of friends and I missed flights to Melbourne because our taxi never…read morearrived that morning. If you can believe it, Suburban Taxis reimbursed us for our tickets... They're generally pretty good/reliable and better if you... ...WORK THE SYSTEM: Live on a busy road (say Anzac Highway)? Quote your side street when ordering a taxi. Particularly important during busy times. Because they often drive from the city to get you, they're reluctant to come if there's a high chance you'll be picked up by another cab first. Even if you're waiting inside, you're better off telling them a quieter street. And if you've got an iPhone, get the app. With it you can skip the phone queue and tap directly into their booking system. Enter either an address or push 'iHail' (will send a cab to your location) and track the taxi as it approaches. Ahhh, technology.

I called for a taxi and as it was a short fare ended up waiting over 3/4 of an hour with still no…read moretaxi in sight. Eventually another person at the vets offered me a lift once her consult was over. She did her consult, took me home and I STILL had to ring them to cancel the taxi FROM MY HOME WHERE I WAS NEEDING TO GO! The taxi's rank up only 2 minutes away from where I was so it's not like there wasn't a cab nearby! Short fares are still a friggin fare, it's still $12+ in their pocket. So over this attitude, I have cancer and my leg was broken by it, I can't walk even short distances. On top of that I SHOULDN'T have to explain myself to get a ride that I'm paying for no matter what the distance! I will not bother to book with them if there drivers are so picky to leave people standing around waiting like this. Totally appalling!

I book hours in advance and they're still late, I've had taxis that are apparently 500m away,…read more10mins later, they've apparently canceled cos I get a notification that another taxi has accepted my job, meanwhile I was waiting by the road the whole time. Had "no pickups" multiple times where they apparently just don't bother going into the car park. I'm only using taxis because my work provides me with cab charges, I'm urging them to give me uber vouchers instead. Do these taxis really not understand why uber is taking so much of their business??

Absolutely loved our experience on Kangaroo Island, starting with the ferry ride. Nice staff, and…read moregood concessions.