In the current world of prescription-pushing, money-hungry, careless medical services that are…read moreavailable to EVERYONE (not just the richies), Dr. Spalding is a breath of fresh air. She is friendly, really listens to her patients, goes out of her way to avoid prescribing medication when any physical, herbal, or other solution is available. Many of my friends, colleagues, and various people I have met are patients of Dr. Spalding's and they all have rave reviews too! I have heard tons of horror stories (not all were actually HORROR stories but you know what I mean, bad/rude/annoying experiences) from people about their doctors, never have I heard one about her; and since I am already a patient I don't have to worry about trying to get on her new patient list- I've heard she's booked solid! But if you are looking for a new family doc for yourself or your family, trust me that she is definitely worth giving a call- and if need be, a wait! Dr. Eaton, another doctor in that office, is also fabulous- if Dr. Spalding's patient roster is indeed full, you would be just as smart to try and get on Dr. Eaton (also a female).

We've been seeing Dr. T since our son's birth 14 months ago, and we LOVE him! Several of our…read morefriends go to Lansing Pediatrics and also are very fond of him. (One of my other doctors also told me that his daughter sees Dr. T, which definitely seemed like a good recommendation!) Dr. T is great with my son. He takes a nice, middle-of-the-road approach, I think -- not too laid-back and not too paranoid. He's always very friendly and approachable, and never makes me feel rushed. More importantly, he never makes me feel silly when I have any kind of question, no matter how trivial. He's been very cool about several of our parenting choices, like not circumcising our son and electing to delay or skip certain vaccines. (I know not all of the doctors in the office feel that way about vaccinations -- Dr. Israel definitely seems to take a stronger pro-vax approach.) We've never felt pressured or talked down to by Dr. T about any of these issues. The office is also great. I never have a long wait, and they can always get my little guy in when he's sick. The nurses and the ladies at the front desk are all wonderful. In addition, the waiting room is great -- my son just LOVES the fish tanks!

I have went here for several years and am sad to say that I must find a new Primary Care Office…read more Firstly I have deep gratitude and respect fot thr Doctors, and Medical staff who work here I have NEVER received anything less that compassionate and professional care. The issue is that I was refused care because I needed to have a minor co-pay billed. I had spent a sleepless and painful weekend waiting to see my Doctor. To my suprise I was refused care over a 10.00 co-pay. My insurance covers much more that this. I had no choice but to drive back across town to an urgent care who allowed me t come on payday and pay my much higher co-pay and at a much higher cost to my insurance. I had tissue dammage in my shoulder! This practice has recently grown and I understand that policy must be followed, but patient care must always come ahead of profit.

Had awful experiences there several years ago. Worst thing was I was on a medication, they stopped…read moreprescribing it, and did not warn me about the withdrawal I would experience. Very irresponsible. Have not been back since.

I am 67 years old, I fainted at Karate belt testing. I had told my karate instructor i wasn't…read more feeling well and to keep an eye on me because I had probs w Anemia since a child. He did and saw me falter as I headed to him during test and I didn't fall when I passed out because he held me. After, i had an appt w Dr Faruqi and told her what happened at karate. She then told me i couldnt drive any more because she wasnt going to her license to practice medicine because of me. I had driven to the appointment and i had to call my grandson to to pick me up. My husband had to go pick up my van w a friend when he got home from work. I did all the tests she sent me to and all came back ok. I asked her to fill out the paperwork for the Secretary of State and she refused. When i went to the Secretary of state appointment, i didnt have the psperwork needed and i had my license suspended. Months had passed before I found out she never had the power to tell me i couldnt drive. Only the secretary of state has that power. If she had filled out and given me the paperwork i needed I WOULD NEVER HAVE NEEDED HELP GETTING AROUND BECAUSE MY LICENSE ONLY GOT SUSPENDED AFTER THE 6 MONTH APPT THAT SHE DIDNT GIVE ME THE PAPERWORK FOR! I went into a deep depression because i am disabled and my driving is my only chance to get out if the house. I was a prisoner in my own home WHEN I SHOULD NEVER HAVE BEEN UNABLE TO DRIVE. AT ALL. This happened in late August 2022 and i got my license renewed after having to test again in June 2023, after dhe finally sent the paperwork to Secretary of State. Bottom line, i should have been driving during all that time but for her lack of law knowledge and her assuming to have a power over me SHE NEVER LEGALLY HAD.

I had to wait approximately 1 1/2 months for a new patient appointment in order to take care of…read moresome very serious health issues. The day of my appointment I was a mere four minutes late, having never been there before and the receptionist informed me that Dr. Gerrish was "a real on-time guy," and that she'd have to check with him to see if he would still see me. After making me wait four minutes she came back and informed me that he would not see me and that I'd have to reschedule my appointment for a later date another 1 1/2 months in the future. I've never heard of such a thing. Fifteen minutes, maybe. But only four minutes when you've never been there before? I was beyond offended. I thought, if a doctor would actually turn away a new patient for being only four minutes late I can only imagine what his other qualities are. I told the receptionist that I would not be rescheduling my appointment and to let Dr. Gerrish know that he had lost a patient. The receptionist seemed actually indignant that I would dare not reschedule my appointment and tried yet a second time to get me to reschedule it. I refused. Then they had the audacity to send me a letter "scolding" me for supposedly missing my appointment, warning me of their three strikes in one year policy (two for new patients) and offering me an "opportunity" to reschedule my appointment when I had clearly told them I would not be doing so. I called them and told them in no uncertain terms that I would NOT be rescheduling my appointment and why, letting the woman know what I thought of Dr. Chad Gerrish and his policy, and demanding that I not receive any further communications from them. It was a horrible experience. I do NOT recommend Dr. Chad Gerrish at McLaren Healthcare Associates at all.

What a great doctor! Really spends time and sees you as an individual.read more

Awesome therapist and psychiatrist that truly care! Going to the extra mile to connect with my…read moreteenager son.

The doctors and nurses are very kind, but the people in the office are beyond rude. My advice is to…read morespeak to the office people as little as possible.

This is my first review for a business, but I feel like I need to tell people to stay away from…read morethis place. We've been patients here for over 10 years and I'm desperately looking to change. Physicians are always an hour or more behind schedule. The office staff recently took 22 days to get a refill prescription to my pharmacy for medication that is necessary daily. Today I called because I need a sick visit and I was told that the next available appointment is September 20. That is almost a month from today. When I asked what patients were supposed to do about possible strep throat, which needs timely treatment so I can get an antibiotic, I was told to go to urgent care. This office is not providing a reasonable standard of medical care.

My name is Jim Lynch. I'm 78 years old. Here is my McLaren story…read more Two weeks ago I was getting treatment for an SI injury. Part of the treatment was a drug called Meloxicam. After a physical therapy session I came home and went right straight to bed.  I was exhausted and had the chills so I dressed out in sweats and zonked out for fifteen hours straight.  On Friday morning I went to take a shower and my wife Valerie yelped.  I was covered from head to toe with deep purple bruises (burns as it turned out). We jumped in the car and went straight to McLaren Hospital Emergency Room in Lansing. This is where the story becomes almost unbelievable. We walked in. Dr. Mary Hughes took one look and got me into enhanced care almost immediately. Dr. Hughes and her team started me on IVs, came up with a preliminary diagnosis (reaction to Meloxicam), and then arranged to send me by ambulance to the ICU at Butterworth Burn Center in Grand Rapids. It's now a week later. I'm on the mend. In my own mind I know I would have had really serious complications if it weren't for the terrific urgent care I got by the emergency team at McLaren. Thank you Dr. Hughes. Jim Lynch 2398 Emerald Forest Circle East Lansing, MI 48823 email:  jimldfn@gmail.com phone:  517 242 7004