Unreliable, unprofessional, incompetent, irresponsible of the owner of Hillgate management, residence constantly ignored like we don't have to pay service charge. charge me almost £900 for documents in Oct 2023, was to be ready in 7-10 working days, chased many times in past months, one excuse after another. Finally Hillgate was replaced by a capable management firm mid 2024... but I never got my pack and never got a refund... stay away from this company ! read more