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    Hiller Orthodontics

    1.0 (1 review)

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    5 years ago

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    Ask the Community - Hiller Orthodontics

    Lenk and Kuna Orthodontics

    Lenk and Kuna Orthodontics

    3.9(10 reviews)
    38.7 mi

    My 11 year daughter received a referral from our dentist to the practice. My daughter, wife any…read moremyself, after removing her early from school, scheduled and met for a consultation. Stephanie spoke with us for about 15 minutes and conducted some x rays and spoke about a plan for her teeth. She was very nice, helpful and professional. Dr. Lenk then entered the room and started his presentation. He got off track a bit about 10 minutes into the conversation. I then asked a couple questions to get him back on track and he then abruptly stated "It was too hot in the room, I was too aggressive and asked us to leave ". The other four of us in the room looked at each other awkwardly as he exited the room. Stephanie, his assistant said " I'm not sure what just happened". My daughter thought he was joking. He then poked his head back in the exam room and said, " Leave now". Needless to say, Dr. Lenk was extremely unprofessional and couldn't handle a couple normal questions from a seated position, not loud or out of line any parent would ask. There was zero aggression directed toward him. We left like normal, adults without a scene and upset we wasted out time with such an unprofessional person.

    As a general dentist, I've worked with Dr Lenk for over a decade and he is certainly my "go-to" for…read morewhen my patients need an orthodontic referral, both kids and adults. He and his staff are warm, caring, and professional. I appreciate that he does an excellent job of communicating with MY office before, during, and after treatment and will always coordinate as needed if we need to do any treatment during the patient's time in braces, they are great with that as well. I can't pretend to understand this platform's algorithm for allowed/featured and "not recommended" reviews. It sure can seem arbitrary and when you ask service reps apparently no one knows how this secret sauce works... it just happens! That said, I am perplexed that this office has only 5 featured write ups but 19 that fall under "not recommended." Seems strange. One of those unfeatured posters tho suggested that the doctor was trying to just get more money out of the reviewer's son. I can say without question that that is NOT how Dr Lenk does business! I have seen him time and again reduce fees and no-charge certain services to help out patients in need. He has historically been very generous seeing kids with NH Medicaid. 60% of the state's dentists do NOT see those patients because the low reimbursement rates result in the practice often taking a loss. So while that unfair accusation was buried in "not recommended" section (along with a dozen good looking reviews!) I couldn't stand by without speaking up in defense of Lenk Orthodontics. They are friendly, knowledgeable, and quite fair. Certainly where this dentist will take his kids when they need braces in a few years!

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    Lenk and Kuna Orthodontics
    Lenk and Kuna Orthodontics
    Lenk and Kuna Orthodontics

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    Southern Maine Orthodontics

    Southern Maine Orthodontics

    4.6(11 reviews)
    54.7 mi

    This place is incredible. I received a permanent bonded retainer over 20 years ago that finally…read moregave up the ghost during quarantine. Everywhere I called said they wouldn't replace it ... except Dr. Murphy's office. That was a relief but a little anxiety inducing in itself. With all that said, and the fact that it had definitely been a minute since an orthodontics appointment, Southern Maine Orthodontics made me feel welcome and informed every step of the way. The front desk staff were extremely thorough and informed when explaining my insurance coverage over the phone prior to my appointment. Once there, the dental technicians were friendly and gentle and made me feel comfortable. And finally Dr. Murphy was a really funny and skilled orthodontist who replaced my retainer in no time at all. It was literally fun, easy, cheap, and painless! Afterwards, Dr. Murphy recommended Invisalign which I admitted wasn't affordable to me now, but he made a plan to work with me if I chose to get it at a later date. I often dread the dentist, and I was worried about replacing my retainer, but the whole team made it truly a wonderful and easy experience.

    If I could leave a zero I would! My kid had wisdom teeth pulled here. Our first appointment , we…read morewere VERY late for because the person calling to confirm the appointment gave us the WRONG ADDRESS! Then they tried to cancel on us! When we finally got the right address and talked with the front desk staff, it wasn't, " sorry about that", it was our fault, we should have looked it up! Why would I do that when an EMPLOYEE GIVES ME THE ADDRESS?!?! The "bedside manner" was awful! Absolutely awful! You can't wait in the waiting room. They kick you out to wait in your car no matter the temperature! Then they text you 15 minutes later to meet them at the back door with your kid that's drugged out of their F'in mind! They MAKE you leave immediately! No exaggeration. IMMEDIATELY! I even told them, "if he falls, I can't lift him! I can't help him. He's bigger than me!" He kept telling them that he wasn't ready and he couldn't walk or stand on his own. They told me they'd help me to the car and made us leave. I again said, "no. If he falls in the driveway who's going to help me??". They said he should be fine by then. He absolutely wasn't fine by then. He literally CRAWLED into the house because he couldn't stand and I can't lift him alone! Absolutely unprofessional and dangerous! DISGRACEFUL!

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    Southern Maine Orthodontics
    Southern Maine Orthodontics
    Southern Maine Orthodontics

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    Hiller Orthodontics - orthodontists - Updated August 2026

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