I selected my Insurance "Metlife" for Retired Military, based on Circle Dental's availability status as "Accepting New Patients- YES". I called Circle Dental to set up an appointment, and they told me that they weren't accepting Signa or Metlife because of a "Pay Discrepancy" and that "If I had Delta Dental, they would accept me". When I called my insurance back and reported this to them, they said Circle dental had not informed them of the "no new patients", I requested them to call and verify. Still, when MetLife called Circle Dental, Circle reported that it was due to overall "Patient Capacity" There is a significant discrepancy here between what they are telling patients and what they are telling insurance companies. These two calls happened today and within an hour of each other. read more

Great service, great offices, great staff! Definitely recommend this branch; they're very accommodating, polite and up to snuff on using tech to communicate with you. read more

Brand new office building, all 2018 looking sweet. Big smile when I entered from Erica, then entered Kari who was very professional, but also very warm to a nervous new patient. Dr. Patrick Racz also very lay back but very bright, explained to us what we are going to need in the near future in dental work. But also with a nice smile, which made it alot easier to understand. A big Woohoo to the Circle Dental Team, and Thanks again. See you soon. read more

If you've read my previous reviews, you know that I travel for business and pleasure. There is nothing worse than having a medical emergency on the road - and it's never happened to me during a work trip. A previously unknown cracked tooth way back in my big mouth was causing immeasurable, unforgiving, maddening pain while on a quick one day work trip to Meredith, NH and Kittery, Maine. The pain was extraordinary and I wasn't sure how I was going to make it through the short out-and-back. It was recommended by a pharmacist that I visit the local hospital walk in clinic about 18 miles away. It was close enough and I thought I could get in and out before my first scheduled event. The pharmacist technician chimed in and recommended a dental office "just up the hill" called Circle Dental (it's located adjacent to a traffic circle, go figure). I rejected the idea because 1) I couldn't understand the directions that were provided because "just up the hill" in New Hampshire carries many meanings; 2) dentists don't take walk-ins. I hit the road to speed my way to the local hospital. It winds up that Circle Dental was in fact just up the hill and very close to the pharmacy. I passed it on the way to the hospital and decided to circle back (pun intended) to give it a shot since it was right there. Success. The kind receptionist took my health coverage information, spoke to the dental assistant and in ten minutes I was sitting in the dentist chair having xrays taken. Ten minutes later, Dr. Fleury enters and does an examination of the areas of complaint. Both the assistant and doctor were compassionate, understood that I was not local and in a rush, and absolutely accommodating. Dr. Fleury explained the problems he saw, provided various courses of action, and was willing to clear time that morning to help address the problems. Unfortunately, my schedule was simply too tight for the type of work that needed to be done. The doctor prescribed medication to address the pain and ward off possible infection and I went on my way. I can't speak to the doctor's endodontic or oral surgery skills because we didn't get that far, but I can speak to his outstanding customer service and the warmth of the staff who assisted a traveler in need. read more