Met with Ezequiel in obtaining a new CPAP Machine. Very friendly and knowledgable about their…read moreproducts and explained everything to me in detail. Great experience!

I have had contact with several employees there. They have been rude arrogant and give…read moremisinformation. They do not return calls. They are not customer oriente.

Staff is friendly and courteous! Pricing is great, purchase or rental. Excellent choice for all of…read moreyour mobility needs! Grade A+

From the owner: Our mission is to help improve our customer's quality of life and independence by ensuring they…read morehave access to the most advanced mobility and accessibility solutions available. Always first-class customer service! Visit one of our locations.

Staff is very helpful. They seem knowledgeable and helpful, making recommendations to fit your needsread more

Jay was absolutely fantastic in accommodating us. He was super helpful, friendly, and welcoming…read more The process of renting a wheelchair was easy, fast, and effortless. The shop is pristine, and the equipment looks new and well-kept. I'll be returning when visiting Charlotte! Thanks, Jay!

Had the most wonderful customer service experience at this pharmacy with Mary. She went above and…read morebeyond my expectations in getting my daughter's prescriptions filled and explaining her coverage. Monroe Family Pharmacy is now my go to pharmacy due to her excellent customer service. This is the way it should be done.

I need a shower chair my name is Timmy Oxendine can you help me please i stay in Rowland r you open…read moretomorrow is Saturday is you going to be open call me at 9102586370

We have used Family Medical Supply for CPAP Machine, class, supplies and HELP. Ms. Kay and Mr. Ed…read moreare so incredibly knowledgeable. They take as long as needed to get the problem solved and never make you feel as if it was your problem. Excellent group to work with!! I encourage anyone looking for medical supplies or Cpap to go to Family Medical Supply. You won't regret it!

In a big city like Charlotte, it's nice to have like a small town pharmacy. Feel here the people…read morethere are extremely friendly, and your prescriptions are ready very quickly.

Great personnel, really going out of their way to find the best medications for me, answering any…read morequestions I might have and trying to accommodate me in any way possible. Just a great pharmacy overall!

Been there several times for either package mailing or special hard to find OTC medicine. Super…read morenice and helpful staff. You can tell they are taught the culture of customer service. Several times they have saved me some money finding cheaper alternatives that they can order (with next day delivery) vs what they have on stock. Highly recommend for package mailing and special orders of meds

I learned a lesson that you don't go to a pharmacy for quality postal service. This used to be a…read moregood and convenient place to go for postal service needs, but it now does not have qualified staff. Also not very friendly. The clerk had to come from behind the pharmacy. The look on her face and lack of any welcoming words made it clear that I was inconveniencing her. Small order. I brought in a priority mail package for tracking purposes. I also had a large 9X11 envelope and also a regular size (#10) envelope that contained only a check to mail. I did not have stamps with me so I asked the clerk to add postage for the small envelope too. When she affixed the postage, I saw that it was $1.00. I asked her why it wasn't 55 cents and her words were "that's what the machine said." Then threw it in her bin. No big deal, right? Well when I got home and studied the receipt, I say that she rang it up as a large envelope. It is eating at me...both the lack of good service and the overcharging. Thus this review. They may be a good pharmacy, but I'm not sure I want that same clerk filling my prescriptions either.

Bottom line: We found Dove Medical Supply just when we needed them, my father got to pick out a…read morecane that fit his needs with a nice associate at the store. Seemed a bit understaffed with one person but that staff member was so helpful and friendly. Apparently not working with insurance reimbursements at this time however, but appeared to be stocked with lots of patient/home care needs to purchase. The Deets: Out for a weekend lunch, we were discussing how it would be good for us to start investigating getting a cane to assist my father's mobility. By chance at the restaurant, there was someone with a cane there that actually informed us that they got the cane next door to the restaurant we were at...what are the chances? So we went next door after our meal and discovered Dove Medical Supply, a retail health/medical needs store. They were a good sized store with lots of things for patient/home care assistance with hospital beds, trach supplies, urology supplies, ostomy supplies, seat and patient lift, orthopedic needs, patient care needs and other things including patient mobility supply such as medical scooters, walkers, and canes. They had a great number of different cane styles along the wall and an associate came over to help answer questions and guide us to our cane of choice. The associate was very positive, upbeat, and helpful. But she had her hands full multiple customers coming in at once. This timing lead to a good line at checkout and again this solo associate rang up each one. I'd say she needs some help there, at least one person handling the floor while another at the checkout would greatly help. Again though, this lone associate was extremely nice through every transaction. I will note that they do not work with insurance currently so there is no insurance reimbursement available at this time, a bit disappointing. My father really likes his cane and thinks the choice was the best one for him. Dove Medical Supply appeared just when needed and helped us out!

I work for a company that handles hospital discharges and DME for Workers Comp patients. Dove…read moreMedical has always come through for us with rush hospital discharges. They have never failed us and they have amazing customer service. Thank you Dove. You are the best!!!!! Terry Cruthis/Wright Medical Services

Affordable Medical Equipment has been wonderful during a very stressful time. Chris helped educate…read moreme on medical beds and was empathetic as I discerned the best choice for my dad. They delivered the bed yesterday. Today I called them in a panic when I realized the incontinence supplies I had ordered from another company were not going to work. Though they do not normally deliver briefs, they said they would find a way to get them to my dad this afternoon. CP-Chris, and Mary have truly been a Godsent. Thank you both. I highly recommend Affordable Medical Equipment.

I recently purchased a Jazzy Ultra Lite power chair. The sales team is the best. I recommend…read moreAffordable Medical Equipment highly.

Horrible customer service. They absolutely DO NOT care. my prescription was sent from the ER -…read moreclearly urgent - pretty much mocked me for asking if it was ready.

I will return to this store--even though it is not the closest one to me. The girl in the photo…read morelab was so patient with me on doing canvas prints, and I had little knowledge on downloading pictures, so I returned 3 times in one day. She was nice and polite and cordial each time, and gave me invaluable advice and help. There are not many employees who give such good customer service as I received. The pictures turned out really good with what I had to work with.