If you are thinking about renting an apartment owned or managed by Hillcrest, you are in for a world of pain and suffering. This company is owned by a Serbian couple Slobodan and Mira Pavlović. They do not speak very good english, they do NOT use computers AT ALL (they literally do not have any in their offices that look like a blast from the past of 1976) and they don't really care if you have a problem in your unit. 'Eh, this is life' they will tell you or 'if you don't like it you should move'. No one in their offices really speaks english fluently, I think a lot gets lost in translation when I talk to them. They took over the building I've lived in for a while and jacked up the rent about $400 telling me they were turning it into luxury style apartment. It's actually gotten a LOT worse. The repair men they send are almost always non-english speaking and not very good at what they do. They will tell you someone is coming to fix something and they never show. If you call to complain and demand that the issue is resolved, bc after all you pay them a lot of money to manage your apartment, they will yell at you, tell you to be patient and that this is how life goes.
They are beyond incompetent. They lie all the time. The owner Slobodan has a very, very sketchy past with the law, including federal arson charges from 1985 that are mentioned in this article: http://www.independent.co.uk/news/world/europe/blood-money-bricks-and-mortar-6158317.html
Anyway, they come across as very nice but if anything goes wrong in your place, say a pipe bursting and ruining all your clothes, they will do little to nothing to solve the issue and basically tell you to get over it. read more