Our leased Subaru Crosstrek has been in 8 times in 2 years for various things - the latest being…read morethe phone/maps not working - something a senior citizen needs. Kevin Rafferty told my husband -and I quote - We are now divorced...how immature (for an old man himself)...told my husband to go somewhere else. We are now in touch with headquarters. Hopefully they will help us.

Let me start off with, I don't expect a used car, 2019 Subaru forester to be mechanically free. I…read morebought this used from Rafferty in April of 2025, with I'm sorry to say, a tire, paint, and extended warranty, totaling $4000. Replaced the battery in December 2025, and had to buy 3 new tires in March, which I didn't get batteries or tires from Rafferty. The right front wasn't going to pass inspection, because it has 2 gouges out of it. Meanwhile I had it to Raffertys shop for all the tires deflating 5lbs of pressure in a month, back in September, October, and December, and they told me nothing was wrong with the tires, and the tpms' were bad and not covered under warranty, that'll be $800. I walked out...Come March 2026 for inspection and it won't pass because of the front right having gouges out of it, and was told the other 3 will need to be replaced because they will screw up the all wheel, because they were old, and putting 1 new one on will ruin it. So I take it back to Raffertys, spend almost 2 hours, and they tell me that the tire, and the TPMs' are covered under my tire warranty and the extended warranty, and I'll only have a $100 deductible. So I left went to Costco got the tires, also while speaking to Rafferty's, and same tech, to make sure they have the same brand and model tire I am putting on, and I told him the TPMs were only $60 each to replace at Costco, his reply was that it wouldn't have Subaru on it...and he said, why would you do that if they are covered under your warranty. Next step is Raffertys to get the new tire on, and TPMs replaced. He had me scheduled for Monday, but the weather was going to be bad on Monday, and the tire was in, so I asked if I could come in on Saturday. I called Saturday @8:30am, and he said sure we'll fit you in. Got there at about 9:00, and I repeated to him, that this was only going to be $100, and he said yes and Scharr. About 3 hours later, he comes to me and tells me he's still working with Zurich on my warranties..and hour later he calls me over and tells me that it doesn't look like the tire, or the TPMs are not covered under my warranty. I told them to take the tire, and the TPMs the fuck out. Saturdays the waiting area was dead, compared to weekdays. This dealership was being shady, and I wasn't going to say, oh well, I guess I have to pay for it..an hour later, he came to me said he spoke with someone, and it's all taken care of , your total is $100. My point in this review is that if I buckled they would have had $1200 from me. On the other 2 occasions that I was sitting in their beautiful waiting room, which had at least 25 people in it, and the staff would go to a customer and tell them their quote, and the 3 that I listened in on were all over $500 repairs. So I've talked with many people about my ordeal with Raffertys and I'm not along in the theivery and lying that goes on with this place. If my cars engine or trans goes, it'll be going to concordville, otherwise it goes to a trusted local mechanic. I told him when I left that I will never step foot in that place again, and he had the guts to say, why. I told him that I don't like to be told 1 thing 3 times, only to sit here for hours and you give me the switch, and he said he never asked me to pay for the tire and TPMs. I said what does it mean when you tell me that it's not covered under warranty??? Got in my car and left. The word that comes to mind when I think about Raffertys is sheister, and I hope anyone reading this takes this warning seriously, unless you don't mind giving them money unnecessarily.

First I had a awesome experience, the salesman I was Bill H. He was patient pleasant and very…read morehelpful. They let me take my time and look through all the vehicles that I was interested in then when I found the vehicle that I fell in love with. I got a great deal even a better interest rate this is what I call a superb quality , and most definitely solid personnel. That Auto lenders has on their staff.

Julian made our purchase both efficient and pleasant. He was patient and extremely helpful in…read moremaking our decision process enjoyable. I highly recommend both Julian and AutoLenders at Newtown Square!

Our experience at Videon was the best ever. The process of purchasing a car is not always easy but…read moreMike O from Videon made it the best experience I have ever had in my many years of purchasing/leasing vehicles. Mike was patient and willing to go over and above to get us in the vehicle we wanted. He was able to meet our price point and ensure our buying experience well exceeded what we have experienced in the past. Making it even better was our experience with Bill M, the business manager. He explained the add ons But without the pressure I have seen in the past. If you are looking for a great place to buy a vehicle, Videon Newtown Square should be the 1st place you go. Kudos Mike and Bill.

Literally the first thing that pops up on their website is a buy 3 tires get 1 free coupon. Called…read moreto schedule a service, and they said "oh that's expired." I asked if they could honor it since it was still up and the guy said "nah"

So we had a really good experience here. In COVID times everything is twisted so it's all hard to…read moretruly tell. Masks were is use and limited capacity was seen. We had a quick and easy transaction

The best car experience I have ever had!…read more I had the pleasure of buying from this wonderful dealer. Lia is an awesome sales person. She makes you feel at home and sure about the car you are going to buy. Mat the person that helps you get a loan makes sure you get the best loan possible without hurting your credit. Definitely will be buying from them again. I would recommend to friends and family.

I had my Macan serviced here twice. Great people and serviced my car in a timely manner. Beautiful…read morearea outside to wait and staff is always welcoming and helpful!

let me tell you RYAN IN SERVICE his ability to make you feel like everything will be taken care of…read morecorrectly when u drop your car off is the reason I now want to purchase another potsch vehicle but at this location! he is GREAT from start to finish and I can not forget about TIM give them a raise because the service they provide is outstanding.

Everyone I dealt with at Hill Cadillac was very nice and pleasant to deal with. Some of my…read morefrustrations come from working with an inexperienced sales representative. Again, very nice person, but had to look up every question I asked him about the cars I was test driving as I went. I ended up buying a Cadillac Lyriq EV. The car is great, even though it arrived with a couple of scratches in the plastic on the dash and rearview that were too deep to buff out, but frankly those were bound to happen, so might as well have the seal broken early I guess. I was transitioning from a Tesla to the Cadillac and I asked specifically if my phone would function as a digital key to the Lyriq and I was told that yes, it would. Period. Turns out that my phone will not function as a digital key to the Lyriq. I will give a big shout-out to Dave in their IT department for researching if it was possible for a couple of days before getting back to me and telling me that my Samsung was not compatible with the Lyriq and I would have to buy a Google Pixel for compatibility. Note: as of yet the Pixel also will not function as a digital key even though I have gone through the process of pairing it and making it a trusted device and going through the complete online troubleshooting guide. I had also asked if my Tesla charger was compatible with the Lyriq and was told that yes, it would be with the included adapter. Turns out that the adapter was not included and cost an additional 300$. Also turns out that I've gotta go in to my Tesla charger at work and at home and reconfigure the entire things to make it work with the Lyriq. As of yet I have not been able to make it work despite being back and forth with customer support a lot. Lastly, before the car had left the lot I'd reached out to my sales rep because I found they had a model with better acceleration and more features that I had not test driven and I hoped that I could switch to that model and was told no. It was still available. Which is too bad because I would have gladly paid the extra money for the faster model. In general when I was initially looking at cars their communication was fantastic and quick to respond with texts. As the sale closed and thereafter the responses to my questions (there weren't a lot) dropped off significantly or ceased all together. The scheduled drop-off of the car was also 30 minutes late with no heads up, which threw off my day a little. So I've got this beautiful car that drives like a dream sitting in my driveway that I can't charge, can't use features I was told came with it, and I've spent 1600$ additional dollars for adapters and a new phone, which as of yet don't work. The purchasing part was pleasant and fairly easy but it isn't the experience I would expect from a luxury car dealership. It was also a significant departure from Tesla, where every single part of the process worked immediately upon purchase.

They always fit me in their schedule and the staff is kind and direct! My ESV was serviced twice…read morehere! They are also conveniently located near my home.

If you're looking to buy Brian Davies is your guy. He's very personable, friendly, attentive, not…read morepushy and very well rounded as far as sales go. He's everything a great sales person should be. I bought a used vehicle from YBH October 1st and Brian always made me feel like I was in good hands. I would say that I'm a tough cookie who hasn't bought a car in years. I was definitely impressed.

From the owner: Y.B.H. Sales and Service Inc. in Edgemont, PA treats the needs of each individual customer with…read moreparamount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. We look forward to serving you.

Service was so nice. Tom did a great job helping us. We had the store take us to Target and pick us…read moreup and drop us off at Vetri while we waited for the inspection. Every one was kind. There's coffee and snacks while you wait. Much nicer then when I wait for my Acura to be repaired in Ardmore.

I recently purchased a vehicle on 5/9/26 from Euro Motorcars Devon and paid nearly $80,000 in cash…read more Unfortunately, on 5/12/26, after the sale, It was discovered that I had been given and signed a purchase agreement containing the wrong VIN number entirely. This was a serious administrative error that understandably caused concern. To be fair, both my sales representative and the Finance Director acknowledged the mistake and apologized professionally, even providing the error in writing as I requested. My issue is specifically with the General Manager, Randy Clements. Despite multiple calls and emails requesting a conversation regarding this very serious issue, Mr. Clements never responded to me at all. No return call, no email, and not even a simple apology from him, after the dealership received such a substantial purchase from me. As a black female customer, paying a substantial amount in cash for a car via his dealership, being completely ignored by upper management after an error involving incorrect legal vehicle documentation was extremely disappointing and unprofessional. Mistakes can happen at any dealership. What matters is how leadership handles them. Unfortunately, the lack of accountability and customer care from the General Manager left a very negative impression.I intend on making sure that no one I know conducts any business at this MB location. I have logged a complaint with Mercedes Benz Corporate.

We recently purchased a pre-owned Buick Encore GX from Hill Buick GMC and had a fantastic…read moreexperience working with Mike Townsend. He was responsive, straightforward, and made the entire process seamless and painless from start to finish. Mike was great to work with on our trade-in value and we really appreciated that there was no typical sales pitch -- just honest communication and excellent service throughout. He made what can sometimes be a stressful process feel easy and comfortable. If you're looking for a smooth, stress-free car buying experience, we would absolutely recommend working with Mike Townsend. We're very happy with our Buick Encore GX and truly appreciate how easy Mike made the entire experience.

I purchased a 2021 Yukon Denali today.. excellent service by all that were involved in my…read morepurchase... John was excellent.. He went thu everything with me with the car.. Stuart was excellent as well.. he got me to the number I was trying to get to.. both gentlemen went about and beyond.. it was greatly appreciated.. I will recommend buying a car from them!