First off, I was a big fan of the proactive communication and planning that led to my appointment…read more The team was so responsive and asked for pictures of what I was hoping for in my updo. Second, they were able to accommodate changes to my schedule and I was so grateful for that. Third, I was SO HAPPY with the updo I walked out with. Annie asked me questions before and throughout the process to make sure I was satisfied with each part of the process. Annie was also lovely to talk to, so it made the whole process enjoyable as well.

if you cancel within 48 hrs you have to pay half of the amount of money and if you cancel within…read moreless you have to pay the full amount (for me it's at least 400 dollar) I haven't been to any salons with that policy or even doctor offices and when I said the policy was unreasonable very politely they told me I can't rebook my appointment very very disappointing to a mom of two special need kids who is super busy I even offered to pay a smaller fee like 25 percent of the amount and they still let me go as a customer

Just don't go to Mikaela. Attitude & zero accountability if you question something. Rude. Not…read moreprofessional at all.

Very disappointed in the salon. A friend of mine had gone there earlier and said she didn't like it…read morebut I wanted to give them another chance. I live a fair distance away, but work in near the area, So I booked an appointment .Then I get a phone call from them, saying that the stylist wasn't able to see me and could I switch to somebody else. I told them I wanted to call them back just to check my schedule. Within 10 minutes. I got a text saying my appointment was totally canceled. What is going on over there? I had also gone over there earlier just to check out the salon and they were also closed. So their hours listed online are incorrect. Sorry two strikes and you're out. Don't go there if you want good service.

Stacy C does a wonderful job coloring my gray roots. From the very first visit she decided to let…read morethe color sit a bit longer, as I color it very dark brown and the grays can be stubborn. The Kevin Murphy color does not wash out. The salon is easy to find, plenty of parking, clean and the front portion is a neat boutique, called The Vibe, which has a lot of unique items made by local artists. I was in an out in under 90 minutes, which included a blow dry as well as the root color. $110 is very reasonable, and you can pay with credit card. I tip with cash though. It is very convenient to book online, the app is intuitive and reminders are sent prior to the appointment. Stacy has a warm personality and is a great stylist and I trust her completely with my hair :)

This was my first time coming to Elite and I was instantly amazed by the fun and aesthetic…read moreatmosphere. The Vibe Boutique at the front of the store has so many great items, especially gifts for friends and family. I scheduled a last-minute style appointment and Karen was luckily able to squeeze me in. She was so friendly and fun to talk to. She did my hair wonderfully and went above and beyond with making sure everything was the way I wanted. The price was definitely more expensive than expected for a style cut, however, I had no problem paying the price because my experience was so great. My hair looks awesome! I will absolutely be coming back.

This was the most relaxing experience I've had in a salon! Christine P was amazing - I wanted a…read more"fall look" and she helped me work through my ideas and pick the perfect color, not to mention she worked a miracle on my old lifted/blonde color. I'm in love with it! Thank you Christine! Ps. If she sees this, I passed my nurse practitioner board exam!! Thank you for cheering me on! :)

First visit for color today and I cannot express how happy I was. Jordyn was amazing from start to…read morefinish. She took the time to give me exactly what I was looking for. Thank you Jordyn for making me feel beautiful today and I cannot wait to come back!

I'm starting this review with what I said to the owner (who was also my stylist) at the end of my…read morefirst and last visit to Amirage when she told me my wash, cut, and blowdry was $59: "You guys are so expensive". Generally, when a client says this to you about a good or service you have just provided, the first and most logical question the merchant should ask him or herself (or the client) should be: "do you ¬feel that what you received was worth the money?" (spoiler alert: no. I don't). Instead, the owner of Amirage salon made multiple justifications as to why she charges so much for the haircut: "We only use organic products", "I believe in training and education for myself and employees", etc. What's that you say? I should have gone to the website and checked the prices. Oh, I did. They're not listed. Had I only paid $30 or so for the haircut, I wouldn't even be writing this review. It's simply my frustration with the salon's audacity to grossly overcharge for the service, ambiance, and experience. I went in to Amirage because I had a $50 Spa Finder gift card and this was the closest salon to my parents' house at which I was staying for a local bridal shower and wanted to get a trim and blow out. I have stick straight hair that I keep very long without layers in the back and keep parted in the middle. Very simple. I told the owner I wanted no more than 1/2" trimmed and just have the front layers cleaned up. At one point I looked down to find a 1.5" chunk of my hair in my lap. My hair is now medium length in the back. The front layers are choppy and uneven. They are not the work of someone dedicated to continuing training in her craft. This is a haircut I could get at Supercuts. I've spent less on Newbury Street and received a far superior haircut. She also kept getting water and soap all over the sides of my face while she washed my hair which drives me nuts. I shouldn't have to towel off my face after getting my hair washed ESPECIALLY if you're so dedicated to improving your craft that you justify the cost of your hair cut to your client as contributing to your own personal training. The salon itself is outdated and mismatched in a strip mall (that is also outdated) with neon office lights in the ceiling and what appears to be mold in the bathroom around the sink fixtures. I actually thought at multiple times in my visit (before I knew the cost of the cut) that Tabitha should take over this salon. I went to the bathroom when I first arrived and actually thought about leaving because the place was so outdated and not cared for, but I really needed the cut and blow out and had the stupid gift card. I should have trusted my instinct! The cabinets over the hair washing sinks were one color on the top (wood) and another on the bottom (black, 90s style). There was a broken, plastic rolling cart (similar to what you would get at Target for $9 for a dorm room) just sitting in the middle of the cramped styling area. The table set in front of my stylist's chair for me to put my purse on had dust in all of the crevices. I could tell because the table was black and the dust was so think that it was an even white layer. Just a thought: maybe use the $59 to hire a cleaning person or buy some Pledge wipes. The mirrors are relics from the 90s with splatter paint on the borders. In fact, half of the salon was leftover from the 90s. I assume the other half needed repairs at some point, so it was just replaced with something entirely different (i.e. cheaper). I went to the salon's website and noticed that NONE of the pictures are really from the salon. Don't be fooled. This place is a dump. Amirage was crowded, mismatched, poorly lit, and cheap looking. My only hope is that anyone reading this will visit the salon first to see for themselves before receiving a seriously overpriced, mediocre haircut. I gave the salon 2 stars instead of 1 because my stylist was very, very nice. I'll give her that.

Having never received a service from them, the review is strictly based on their customer service…read more I ordered a 150$ gift certificate for my mother who goes here. After two days I never received a confirmation for the purchase not did I receive an email reply or a phone reply. I will not purchase through them again.

A great place - wonderful hair stylist she really new what…read moreshe was doing! and I called the same day and she took me in. I showed her a picture of a cute cut and a style with highlights she did an amazing job! thank you Rose. judy

She's the best hair stylist I've ever been to in Massachusetts. very nice and professional.!.read more

This is my third cut with Marty at Salon Reyna. Which in and of itself says a lot…read more I wear my hear very short. I like cuts, that are fun, sassy, and can be worn multiple ways. For this you need a stylist that can do "precision cutting". Marty is a natural born "artist". To him, hair styling is a form of creative expression. Another plus, he's a great guy!

I've been a regular client at Salon Reyna for several years! Katherine gives the Best cuts, and the…read moreOwner, Lori , is always professional and accommodating!

It was a good place…read more This was a good hair salon. Every time I went there, I was happy. But my favorite stylist left. After that I tried other stylists and they were fine. And always very gracious. I never felt awkward going in. I always felt very comfortable.. The last time I went there. I was gushing about how much I liked it there. And I said I hope you guys never go away... They must have known they were closing, but they never said anything. I left there with my latest stylist's card... I had a weird feeling that they were talking or laughing about me behind my back. Because I swear about a week later the whole place was closed permanently. I have no idea what could have happened. But possibly when covid hit, the salon took a financial hit. I actually don't even like going for haircuts, but this place was special...

I cannot express enough how wonderful this studio is. So often I feel uncomfortable in a salon, or…read morelike I don't fit in. But the staff at Smooth could not be more welcoming. Stephanie has colored my hair twice now with amazing results. I feel so much more confident in my day to day life. The color stayed for quite a while. Even when it did fade with the sun, as to be expected, it faded in a way that made it look really neat. I also brought my 13 year old in before a big dance. I am blown away by how amazing and beautiful she looks, and she is still in jeans and a T-shirt!!! The makeup is age appropriate and not overdone and the hair is on point for her dress. I could not even begin to wish for anything more. Thank you so very very much Stephanie. If you are reading this and on the fence about going, stop in, give them a try. I promise you will be so glad you did.