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Austin, TX

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Highlands Hill Country Apartments

3.2 (91 reviews)
Open • 9:00 am - 6:00 pm

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TL;DR The mold in this place wrecked my health, and when we tried to terminate the lease, management started avoiding us. Full review: I could complain about a lot of things--the roaches, the lost packages, the constant stench of our neighbors' pot smoke--but really all of that pales next to the five, FIVE, burst pipes we dealt with during our lease. Repairs were slow and shoddy, the office was more clueless about what the contractors were doing than I was, and we were promised a lot of things (this damaged baseboard would be replaced, that musty-smelling carpet would be steam cleaned, etc.) that never happened. After we'd lived there for a couple of months, I started getting dizzy spells, hives, sinus problems, migraines, forgetfulness, vomiting, and I even fainted a few times. Stupidly I didn't think to connect this to the water damage until one doctor said, "Any chance you've been exposed to mold recently?" On the bright (?) side, because of my time in this apartment, I learned I have a chronic condition that causes me to be hypersensitive to mold, so...at least this place did something for me, I guess? Anyway, we provided doctors' notes, said verbally and in writing that we were leaving because the apartment was making me sick, and requested a mutual dissolution of the lease. After promising we'd hear from corporate in a day or two, Rylee, the property manager, spent 3 weeks dodging our calls, being mysteriously "out of the office" every single day, and ignoring my increasingly angry emails. He literally never spoke to us again. Shoutout to Nico, one of the leasing consultants, who finally stepped in and within hours got corporate to agree to terminate our lease. I still don't know if Rylee was told to ignore us or he did that on his own, but either way, major slumlord behavior. Be wary of this property, especially building 5. Your health could literally depend on it.

Sherre H.

Do Not Rent from Highland Hill Country Apartments. The staff is rude!! The grounds and common areas are filthy. I was billed $115.00 cleaning fee. The apartment was clean. It was ridiculous how petty Justin was going through the apartment. I find it a little shady that the photos are time stamped later in the day than when I had the inspection. I find it ironic that they bill me for small cleaning issues, but the dog poop cans were overflowing often. The common areas such as stairs were filthy. See attached pictures.

3rd party exterminator told me they were likely coming in from the water line.
Liz M.

Roaches, roaches, roaches. Paid a non-refundable deposit and pet fee to be charged an additional $500 for cleaning upon move out. Jacked rent up 200-500 in order to resign lease. Considered staying because I didn't want to move, then the roaches came back from the ceiling and walls I couldn't keep food in the apartment, the roaches even got into the refrigerator and even found them in the ice machine like they had crawled in to the water line. They were in every appliance in my apartment, Microwave, internet router, everything.j Scheduled for pest control only to have it cancelled by front desk due to their service portal being offline. When they finally did arrive, after having to remove everything I owned from every cabinet, drawer, and shelf, my Dog had an allergic reaction to the spray and had to be in a cone and take medications for a month while her hair grew back . Had a $1400 view of the parking lot. Washer and dryer never dried dishes, literally would be soaking wet no matter what. Office staff is constantly changing. Gate never worked. The only pro in my opinion was the running trail, and amazon lockers, which were constantly broken into. Next door neighbors left dog crying all hours of day and night. Gym wasn't available the first 8-9 months I was here. Don't bother. These aren't luxury. They're a painted pig.

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3 years ago

Nick on maintenance team always friendly and professional AND can fix anything ! Thanx

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3 years ago

Highlands hill county is such a great place to live I love it here ! I totally recommend my friends and family.

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3 years ago

I had a closet collapse, Dago was extremely cooperative and quick to fix it. very nice guy and skilled technician!

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4 years ago

Called maintenance to fix our AC and Dago responded extremely fast. He was very helpful and fixed the problem quickly!

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7 years ago

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4 years ago

Great help from the front office always! Appreciate you guys always willing to go above and beyond for your community!

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Ask the Community - Highlands Hill Country Apartments

Review Highlights - Highlands Hill Country Apartments

“Nick on maintenance team always friendly and professional AND can fix anything !”

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The Clark

The Clark

(52 reviews)

This is hands down the best apartment complex in Austin I have ever lived in. The staff is very…read morefriendly, helpful, and it feels like a big family. The staff greets you by name, and is very quick to respond to inquiries. The community is young, and everybody is friendly / easily to get long with. The location is perfect - close to downtown hustle and bustle, but quiet as its 5 minutes from the city center, walking trails, restaurants, bars, etc. I would recommend this apartment to anyone!!

I have truly enjoyed living at The Clark, there are so many good things to say. First: location,…read morelocation, location. Truly the best location. A 5‑minute walk to downtown, 7 minutes to the lake walking trails, and a 4‑minute walk to Old West/Clarksville neighborhoods. You can be active and go for a walk on the trail, head downtown for food or drinks, or take the scenic route through Clarksville/West Austin for a quiet, neighborhood feel. The area feels incredibly safe and walkable, with sidewalks, cute parks, and beautiful homes. You really get the best of all worlds from this location. I even found a hair stylist and nail salon just 1 block away. There's also a Whole Foods about 5 minutes away, plus an amazing coffee and acai shop right next door. On top of amazing restaurants and bars being 1-2 blocks away. I am excited to become a regular at these places!   Now for the property itself: it is beautiful and very well kept. Always clean and smells amazing. The skydeck has incredible downtown views, and my balcony has great DT views as well. It's also an incredibly dog‑friendly property. The staff are amazing, quick to respond to emails, questions and are always calling people by their names as they pass them in the halls. The maintenance team is fabulous, probably the fastest responding team I've ever dealt with, handling work orders literally the same day and sometimes within the same hour. The gym on site is also really nice!   The community and residents are truly great. People are so friendly and always saying hi or getting to know you. The sense of community here is strong. I went to a resident event recently and everyone knows each others names and knows new people who move in and hang out. I've never experienced that at other properties, but it's so warming and sweet. I think it's because people stay here long‑term and are able to build real connections. I would recommend this place 1000x.

Tramor at the Arboretum - The office- come stop by!

Tramor at the Arboretum

(62 reviews)

Arboretum, Great Hills

I moved to the Tramor April 2022 from the SF Bay Area without even viewing the property or the…read moreunit. I have never taken such a risk before however in hindsight, I'm very happy I did! The Tramor's management staff has always been very helpful since before I moved in. Tara is amazing! The property is well-kept and quiet. It's also quite convenient - only a stone's throw away from Trader Joe's (a 5 minute walk,) The Domain and downtown Austin. I absolutely love my unit (2nd floor) and parking is never an issue! The topography of Great Hills is beautiful; reminds me a bit of CA. This is a great community with solid management staff!

This place is horrendous. Do not trust the positive reviews. I did and I paid a terrible price for…read moreit. Something is deeply wrong with the management at Tramor at the Arboretum. They lied to me over and over again, they wasted weeks of my time, and then on top of all that they stole $200 from me. Full story: I contacted Tramor at the Arboretum to apply for an apartment. My main contact was Madison. First red flag: Madison was weird and standoffish in our interactions, unlike most apartment managers who are friendly and trying to make the sale, but I just ignored it because the positive reviews don't lie right? Oh how wrong I was. Second red flag: They wanted me to use some strange encrypted messaging service to do my application and pay the $230 application fees and $200 refundable deposit with a 3rd party payment site. It was all very messy with very poor directions, but I'm good with tech so I figured it out anyway. The whole system was very amateurish and sketchy compared to other apartments I've applied to, but I ignored this red flag to my peril. Third red flag: They wanted me to compile a very detailed accounting of all my income and losses in a special form, along with bank statements for a year - this is something no other apartment has asked me for. I spent hours compiling all this information and creating the special form that they wanted, but turns out this would be a complete waste. On a Saturday I finally submitted the final information needed for the application. Madison got back to me that day and said the application would be processed by Tuesday. At this point I thought great, the process was weird and something seemed off, but I would just wait until Tuesday and most likely I would be approved (I have a great credit score and solid income so I always get approved to every apartment I apply to). Spoiler: I was approved, but ended up rejecting their offer for reasons that will become clear. Fourth red flag: Tuesday afternoon rolls around and I still haven't heard from Madison. I contact her to ask how the application is going - no response. I wait two more days until Thursday. At this point I start to suspect something is very wrong with Tramor at the Arboretum and I shouldn't have ignored all the other red flags. I decide to go with another apartment (that I am happily living in now), and contact Tramor at the Arboretum to tell them I'm not interested anymore and would like a refund on my $200 deposit. Still I receive no response from them at all until Friday the next day. On Friday they finally tell me that my application has been miraculously approved! But unfortunately because it was approved they now cannot refund my deposit! So after I received no contact at all from them for 5 days, after I repeatedly tried to get them to respond, they only respond a day after I request a refund and they say that somehow the application was retroactively approved beforehand, but they never told me about it? In a nutshell, the management here is terribly incompetent at best, and straight up scam artists at worst. Even though my application was approved, I would never in a million years trust my living space with people like that, so of course I rejected their offer. Avoid Tramor at the Arboretum like the plague unless you enjoy dealing with nightmare management.

The Villas at Southport

The Villas at Southport

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We've lived at The Villas for the last 4 years and are so sad to be leaving! It's so rare to find…read morean apartment that checks all the boxes: -Conveniently located -Great management -Lots of nature -Incredible Price Once you turn into The Villas at Southport, you can't tell that it's just a few blocks from a major highway- it's surprisingly quiet, and the trees that surround the property give the illusion of being tucked away. It's a quick drive to downtown, but also incredibly easy to hop on any of the major highways and zip around Austin. Tramor management has always been prompt to respond to emails and maintenance requests- including for emergency maintenance. During COVID, every care is taken to adhere to safety procedures once inside the apartment. The patio in our 2/1 apartment is really spacious and also has a great outdoor storage closet. It's nice to just go out and sit surrounded by the trees on a nice day. Street noise is VERY minimal. I've lived here at The Villas longer than any other apartment in Austin, and there's a reason for that. Management is fantastic, convenience and ambiance can't be beat, and during the 4 years we've lived here, our rent has only gone up about $60- You won't find sudden rent increases here. If you're looking for a great place to live that's impeccably managed and convenient to all of Austin- look no further, The Villas is the place for you!

I have absolutely loved living here. Moving out next month feels bittersweet but what was supposed…read moreto be a one year post divorce apartment ended up being three because I was so happy for so long. It's a really quiet area and the tenants are friendly, but keep to themselves. I've never had to file a noise complaint or had to complain about a neighbor. The pools are nice and generally speaking it's a no-frills complex that's conveniently located and feels safe. I lived in one of the pre-renovation units which is the only reason it's four stars instead of five, but I have seen the newer ones are absolutely gorgeous, and he even still enjoyed my own with the bit of disrepair it's in. The office staff is incredibly kind and responsive and I adore the maintenance men. I'll miss you Villas!

Korina & Alder at The Grove

Korina & Alder at The Grove

(9 reviews)

I am a previous Austinite who is very familiar with all the apartments around the city. My husband…read moreand I recently moved back to Austin from out of state and spent an entire weekend looking at apartments in the Fall before moving in the Spring. We had a list of the top 20 luxury apartments in Downtown we were considering moving into until we came across the Korina via Google. My husband and I went to visit the apartment when it was still under construction but we loved the idea of living only 10 minutes from Downtown, moving into a brand new apartment, having gorgeous amenities, and being in a more residential area that was very central to everything you need is ideal. After a thorough search of apartments, we moved forward with the Korina and we could not be happier. I have lived in many rentals in my life and I have to say that the management has been UNBELIEVABLE. They went out of their way to take videos/pictures/measurements of the apartment for us prior to our move so we knew what furniture to order. Their communication regarding any issue or question has been timely and accommodating. As the Korina is a new development, the building is kept spotlessly clean by lovely Andrea who is at the building every day making sure no mess is left behind. The outdoor areas have beautiful gardens, a lovely pool, a gym that feels like Equinox, and a convenient and secure package room. Makinley, Alicia, and Brooke are the property managers with who I have worked closely with and I can't rave about their level of service enough. You would think this review is a paid promotion, but I can promise you that it's not. I am very particular about where I live and have a very high standard of what to expect and I have yet to be disappointed so a review is worthwhile. Check out their Instagram handle @korinaatx

0/5 stars if Yelp would actually let me…read more Apparently "luxury living" at Korina & Alder at The Grove now includes the exclusive experience of showering in an outdoor trailer for three weeks. Yes. Three weeks. For the past three weeks, the showers/water situation in the complex has not been properly resolved, so residents have been expected to use an outdoor shower trailer instead. And now, entering week three, the trailer appears anything but clean, the water is cold, and I genuinely do not feel comfortable calling the setup safe. Nothing says "luxury apartment living" quite like grabbing your toiletries, heading outside, stepping into a questionable shower trailer, and hoping today's shower includes hot water. And before anyone asks, no, my rent is not being prorated at all. I am still paying full rent while being unable to take a normal hot shower in the apartment complex I pay to live in. I understand that equipment breaks. Things happen. What I don't understand is how three weeks can go by without a real solution for something as basic as residents being able to take a normal, hot shower. At this point, maybe update the amenities page: Outdoor shower experience Surprise water temperatures Bring-your-own standards of cleanliness Full-price rent Luxury pricing The actual functioning shower? Coming soon, apparently. If this is the definition of "luxury" at Korina & Alder at The Grove, I'd hate to see what they consider basic housing. 0/5. Would give 0/4 too, if that were an option.

Chelsea On Lamar Apartments - Newman living room

Chelsea On Lamar Apartments

(20 reviews)

Rosedale

I have lived here for several years, and I really love this place. If you look at an arial view of…read moreapartments in this area, the first thing you will notice is how green The Chelsea is compared to anything else in the vicinity. There are open grassy courtyards, flowers, mature trees, tropical foliage, two pools, strings of lights, bubbling fountains and fire pits. The place is very dog friendly, and they enforce people picking up after their pets. You see cats lounging about and hear squirrels chittering and birds singing. The construction is modern and human scaled, just two stories, and the interiors have recently been opened up and updated with Pergo-style floors, granite countertops and stylish fixtures that must be from from Ikea. The apartments have large windows, all apartments face on lovely courtyards and ground floor apartments have their own garden sitting areas with awnings. The place is completely gated and insulated from the street. There is ample guest parking out front with guests entering through a pedestrian gate, and resident parking through a gated automobile entrance. I have lived here under two managements with the same maintenance crew. The current management is wonderful, and the maintenance crew continues to be awesome. I cannot say enough about how great they are - and I am not exaggerating in the least! The rent is a steal for this area. Bus service on Lamar is right out your door, 7-11 is across the street has the basics 24/7, and Taco Cabana just steps away is also open late. You can walk over to Sunshine Community Garden to photograph butterflies or take a stroll down a tree-line path to the Triangle for dinner or head around the corner to Pinthouse Pizza for an excellent microbrew. I don't write many reviews. I am writing this one because sadly, I must move to a different area, and I wanted to do some small thing to thank the management here for how wonderful they have been, and also to let those who will appreciate this hidden oasis as much as I do in on the secret!

I've been here 5 months so far, and I honestly love living here - never really thought I'd say that…read moreabout an apartment complex (I'm a house type of person - we have a doggo and I'm a gardener). But I genuinely love it here. Management: The staff is amazing - it's a small crew, so you know everyone by name. The manager, Alice, is so great - efficient and professional, but treats you like a human, not a number. Maintenance is freaky fast & very responsive - I've made 2 maintenance requests so far, both were addressed within 24 hrs!! Pets: No breed restrictions, hallelujah! The grounds are well maintained, they enforce the poop scoop rules and people generally are really conscientious about it, and the grounds are really relaxing to take your dog around. Units: They have many different floorplans, and I've actually only been inside mine (The Hepburn: 1 bedroom, 600 sq ft). Even though it's a small space, I feel the space is used so much more efficiently than other 1 bedrooms (plus being cute as hell with faux shiplap, an open shelf in the kitchen, and no carpet!) The kitchen in the Hepburn has a false island (I guess more like a peninsula) that was one of the main reasons I chose to live here - actual counter space in a 1 bedroom apartment! I meal prep, so this is a necessity for me. I also love having the option of having bar stools rather than a traditional dining table. I tend not to use my dining table, but people always congregate in the kitchen when I'm entertaining, so this works out perfectly. Full size gas stove and dishwasher! The bedroom is a nice size, with an entire wall of closets (score). Wish it had one more window (maybe other floorplans do). The bathroom has tons of storage, via some cabinets, and a built in sink/dresser with big deep drawers that come with dividers. Great water pressure in the shower. Love the deep covered porch - I'm on the 1st floor so I have a paved patio with a ceiling, as well as a little gravel area covered by a striped awning. It's lovely outdoor space for a 1 bedroom apt. Complex: Besides the amazing location (So many restaurants!! Close to Hyde Park, the Triangle, and Burnet) I really love that this place has character. It doesn't feel like one of those super sterile luxury apartments - you know the ones - all new everything, but so god awfully boring. It's nice enough to feel stylish and comfortable, without compromising character. And it doesn't seem like just a collection of buildings plopped on top of a parking lot (ew). The courtyard design makes it feel very cozy, like a quiet little oasis in the middle of the city. This was a big draw for me, because I feel comfortable letting my kitty outside for adventures - and I actually enjoy hanging out outside in my complex! It's an older complex that's been updated, and they did a great job - I love the little design touches everywhere. The two pools are both beautiful (and somehow never busy?!) with slightly different vibes, and the landscaping is lovely as well. Plus covered cabanas at one of the pools, an outdoor fireplace sitting area, grills, and an outdoor kitchen complete with propane stove and bar area - so awesome for entertaining! And great trees - including lots of pecans :) My only complaints (and they are minor): - It takes a minute for the shower to get hot, and sometimes the kitchen sink never seems to get hot, which can make cleaning oily/greasy dishes difficult. However, we mentioned this to Jose (maintenance) today, and he said he'd adjust the water heater for us - so this may be fixed! - The washers in the laundry room closest to the leasing office can be fickle, and likely need to be replaced soon. I've seen more than one stop mid-load, full of water, and of course your quarters don't get returned. Sad face. - The gym is pretty useless to me- it has only an elliptical, a treadmill, and a set of dumbbells that only goes to 30lbs. But there are tons of gyms nearby so not a big deal. Overall I think this place is really well run and a great value for the money!

Nalle Woods of Westlake - Open Kitchen

Nalle Woods of Westlake

(96 reviews)

Mostly the staff, from Morningside Property Management, are impeccable! Big shout out to Joshua,…read moreKaitlyn, Lindsey and the maintenance staff, yes I said the maintenance team (that's one you don't hear often). This being one of Morningside's first Texas property, tells me they're going to be a winner in the realms of multifamily hospitality, meeting over and above tenant satisfaction and mostly making their residents feel like they're "home"! Glad I passed by Nalle Woods because I would've missed it!

If you're okay with not getting your security deposit back and potentially being charged additional…read morefees, then go ahead and move here. Otherwise, I honestly would not recommend Nalle Woods. I've lived in more than five different apartment communities over the years and have never had an experience where my entire deposit was withheld. My experience at Nalle Woods was very different. After moving out, I was charged for carpet cleaning and deodorizing, despite there being no stains, no damage, and no pets ever living in the apartment. The only thing visible in the photos they provided were furniture indentations -- something that naturally happens when furniture sits on carpet. Even after asking multiple times, I still have not received a reasonable explanation for why deodorizing was necessary. I was also charged for paint touch-ups and cleaning. I will own that I missed cleaning some of the baseboards, and I accidentally left a few small things behind. However, the apartment was otherwise left spotless. I also filled the vast majority of the nail holes before moving out, yet I was still charged for paint repairs for a few small holes. What has been most frustrating is the complete lack of willingness to work with me or acknowledge what is reasonable wear and tear. I am also aware of other residents who have had similar experiences with their deposits and have been charged even more. My move-out experience was extremely disappointing, and unfortunately, it overshadowed what was otherwise a decent experience living there. I also found the property manager, Lindsay, extremely unhelpful throughout the process. I had several frustrating interactions with management during my tenancy where I felt I was not being given straightforward or honest answers, and the way my move-out and deposit were handled ultimately confirmed that experience for me. If losing your deposit and potentially receiving additional charges after taking good care of your apartment doesn't bother you, then Nalle Woods may be fine for you. Personally, based on my experience, I would not recommend living here. * I didn't cancel my electric or gas early. Responding to Lindsey's comment below. Once again, she is a liar. They told me that my utilities were high because it was three months added up. Now, I wonder if they're even telling me the truth.

The Catherine - Night view from the upstairs bar area :)

The Catherine

(54 reviews)

Great location, friendly staff, amazing pool and rooftop bar!…read more Walk anywhere downtown, lots of nearby restaurants and bars to enjoy. Surprisingly quiet for a downtown apartment.

Living at The Catherine in Austin was genuinely horrific and stressful…read more If you're on the south side of the building, you need to know the truth up front: late-night noise comes straight through the windows, people screaming and cars revving engines every single night until around 1:00am. They do not disclose this when you're moving in, and the windows/doors do basically nothing to stop it. It becomes your nightly reality. When I raised the noise issue, and explained that I'm recovering from cancer and need rest, I was met with judgment, side eye, and horrible energy from Brandi in the front office. No professionalism, no empathy for my cancer recovery, no effort to help. Just attitude for daring to bring up something that impacts health and basic livability. The lobby culture was also disgusting and completely inappropriate. Jay from the front desk team openly spoke about pornography in the lobby. That is unacceptable in any residential building, especially one charging luxury prices. On top of that, he attends the roof bar parties and gets drunk with Catherine residents, which is another massive red flag and a total lack of professional boundaries. I would not let my daughter live here and be subjected to that kind of environment. Then there's Garret Christopher of the Christopher Group, one of the trust fund baby owners who lives in the building. Not only does he walk around with his nose in the air being rude to tenants, but I was subjected multiple times to him having loud phone conversations in the lobby about his legal troubles and lawsuits being brought against him. Pathetic, uncomfortable, and it contributed to the constant feeling of living in a tense, hostile environment. Overall, The Catherine is run by low IQ, lying, inappropriate, unprofessional fraudsters, and people have been leaving the building in droves for a reason. It is absolutely not worth the money. Expect to be treated like a subhuman if you move in. I would never live here again.

Highlands Hill Country Apartments - apartments - Updated October 2026

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