I recently had an appointment at MedAge with Dr.Long. It was an excellent experience in every way…read more The office staff was friendly, accommodating & discreet. Dr. Long explained each procedure & made me feel at ease. She was very professional & made my visit Exceptional. I was very pleased & will most certainly return!

Coming to medAge and meeting Dr. Sarah Long has truly been life-changing for me. She took the time…read moreto really listen, walk me through options, and create a plan that has helped me feel and look my best--from the inside out. Getting my hormones balanced has been transformative, and I can't say enough about her incredible eye for aesthetics. Her approach is so natural and artful that I just feel refreshed and confident, never "overdone". I'm so grateful to have found her and the medAge team!

I've been coming here for the last year and have received great care. Annie Wacker is super kind…read moreand personable and has always made me feel very comfortable. The waiting room just got a facelift and the office staff is attentive. Overall I've had nothing but good experiences here.

Have always had a great experience coming to your office. Your employees there are great. They are…read morevery helpful and upbeat. The doctors that attended to me were very knowledgeable helpful with making me feel comfortable and answering my questions in language I understand. ;-)

For those of you who follow my reviews you know that I am a fussy client…read moreno matter what the product or service is. I'm from New York City where there are plenty of skin clinics & med spas, Moving to North Carolina was a big adjustment and especially if you wanted to get some kind of treatment for your skin, ...it's not the place to be Believe me, I've tried several places in town and I wouldn't recommend a one of them! But my skin was needing help and so I decided to look again and found Skin Ovation. When I first met Tina the co-founder, I was delighted to see somebody who spoke my language. She is a consummate professional whos talents rival some of New York's best My experience has been great. Besides being a creative & talented esthetician , she's warm, funny quirky, and likes to dress like a New Yorker .... so what's not to like! When she looks at your face, it's almost as if she's looking at her face and you know she's going to make sure that everything starts to fall into place. If you're looking to get anything done to improve your skin,...this is hands-down the place to go

Horrible place to go. They completely abused my skin. I am going somewhere else now to have the…read moredamage fixed. . I have a review on Google for this place. Please read it before you set foot in that place. I wish now that I had never even looked in their direction.

Always professional from the time I walk in the door until I leave. I appreciate the staff is…read morefollowing the Covid guidelines. Wouldn't go to any other doctor.

I came in for Botox and fillers and later returned for a follow-up appointment. Beth discussed what…read moreshe planned to do at the follow-up, but never discussed any associated costs beforehand. When I checked out, the receptionist specifically told me there was no charge. I've had follow-up appointments with other doctors over the years where there was no additional charge, so I had no reason to think otherwise. Later, her office contacted me saying they had forgotten to charge me. I asked what the amount was, but my card was charged before I was even told the amount. Only afterward did they text me that it was $750. That amount had never been disclosed to me or approved by me beforehand. I asked them to refund the charge until I could speak with Beth and understand what had happened. When Beth called, rather than acknowledging the obvious miscommunication, she told me it was my responsibility to ask what the treatment would cost. She also said that because we had been having a personal conversation during the appointment, she hadn't gone over the pricing. I disagree. A patient shouldn't be expected to know what a medical provider is going to charge. Pricing should be disclosed before treatment so the patient can make an informed decision. There was another issue with the treatment itself. I had specifically raised my under-eye area by text and again during the follow-up, and it was part of what we discussed addressing. Beth ultimately did not treat that area. When I raised it afterward, she said it would have required a different type of injection. That was never explained to me during the appointment. If the treatment plan had changed, I should have been told why and given the opportunity to decide how I wanted to proceed. What was most disappointing was how my attempt to resolve this was handled. Rather than trying to work through the miscommunication, Beth repeatedly characterized me as "argumentative" and ultimately told me, "I am discharging you as a patient because you are being so argumentative." I was asking for an explanation and a fair resolution regarding a $760 charge that had never been disclosed to me beforehand, as well as an explanation for why part of the treatment we had discussed wasn't performed. I cannot recommend this practice.

I wish I had never gone. After previously using Obagi products, I requested a consultation to…read morepurchase what I needed for my skin. I drove an hour to their location to meet with an esthetician. I bought 5 products for $560.00. They did not consider the needs of my aging skin (age 76) and prescribed an aggressive hyperpigmentation treatment (I had used this prior to laser surgery 6 years ago). It did not address extreme dryness and made my skin worse. Stiff and peeling face was not what I was looking for at this time. Worse was that they upcharged all the products because I had not booked at least three treatments at their facility. If I had purchased the same products directly from Obagi, I would have paid $468, almost $100 less. I used Obagi online to purchase moisturing prooducts and found 5 appropriate products for only $149. I totally feel ripped off, Beware of their advice.

I highly recommend Julie, the nurse who does the Botox there. She is professional and really knows…read moreher stuff. I had a deep lip lines that former aestheticians could not get rid of. I don't know how she did it, but those lines have diminished to the point where they're barely visible. Please give her a try

Very disappointing experience. Jana is very defensive when asked questions. First time there and…read moreasked what brand or manufacturer of Botox they use and things went downhill from there. Was specific on wanting to be careful not to cause area between eyes to push downwards as causes bunny lines and sometimes this can occur depending on injection placement... things went even further downhill. It was apparent Jana did not like to be questioned and then decided she would not do injection. I had been super nice and even mentioned her skin looks great and asked what regiment she used. Anyway, enough qualified doctors and nurses in area, in fact, when left made a phone call and had an appt right up the road within the hour. They did not get defensive when asked same questions and did a great job. Highly recommend Stacy Muse DermaBlue Asheville!

Great service and in a timely manner. After visiting primary care and urgent care, I was told I…read moreneeded a specialist to take care of my case. It didn't take much longer to get scheduled after they received my referral. I am so grateful to them because they solved my problem and they were very nice.

Patricia is one of the best esthetician's I have ever experienced. I had not had a facial in over…read moretwo years and last week she used her knowledge, expertise and YonKa products to make my skin look ten years younger! She truly is the best at her craft!

Personable and professional services in a relaxing atmosphere. I was immediately made to feel at…read moreease.