Excellent service, friendly staff, great doctor... very happy... hopefully, I won't have to go back…read moreagain for basal cell surgery on my face...but if I don't I won't be so scared.

Unfortunately you can't leave zero stars. I would strongly…read morecaution anyone considering Jennifer Taylor at the Hendersonville office. After a procedure involving my care resulted in surgery being performed on the wrong location on my head, I returned to the office wanting to understand how this happened and what could have been done to prevent it. Instead of compassion, I experienced an incredibly confrontational interaction with Jennifer. She came into the room visibly upset and defensive, argued with me, and repeatedly focused on distancing herself from any responsibility. I made it clear multiple times that the surgeon who actually performed the procedure had already taken responsibility. My concern was how the process broke down so badly that I ended up having surgery in the wrong location. Most disturbing was being told that the words I was using were "red flags" and that I was not a "safe patient" while I was trying to advocate for myself after what I had just experienced. The office manager showed virtually no empathy afterward and made an already horrible situation even more upsetting. I have never felt so dismissed or poorly treated by a medical practice. A patient dealing with the aftermath of a serious error deserves compassion, professionalism, and a willingness to listen--not hostility for asking how it happened.

Dr. Higgins' has been incredibly helpful in treating my eczema over the past year. I've struggled…read moreon and off throughout my life with eczema and I've seen many dermatologists who have thrown the same creams and light treatments at me for years. None of them ever mentioned or tried Prednisone, which has been Dr. Higgins' go-to when I experience a flare up. It calms the flare over a few days time. The topicals she prescribes as well as her OTC recommendations keep it calm for a good while afterwards. Dr. Higgins' also has the best bedside manner I've experienced with a physician. She is friendly, open, compassionate, and you can easily see how she genuinely cares for and empathizes with her patients. She is incredibly charismatic with a good sense of humor and she, as well as her staff, quickly make you feel comfortable and at ease. I highly recommend going to her for any dermatological concerns, especially if you've had poor experiences or poor treatment outcomes in the past.

Friendly staff, fabulous doctor. She makes you feel comfortable while she meticulously checks your…read moreskin from head to toe.

Dr. Selph and her team are amazing! I went in for a procedure and I was nervous about it and Dr…read moreSelph made me feel so comfortable and at ease. Her skills are superb and unmatched. Even better, her clinic space is cozy, bright and airy. One of the best doctor visits I've ever had! I'd choose to see her again and again.

I have had several skin cancers over the years, so when moving to Hendersonville I wanted to be…read moresure I found a practice with an on-site board certified dermatologist and MOHS surgeon. ( Not just "in the practice" - but actually there in the office seeing patients and personally consulting with nurse practitioners and/or physicians assistants face to face. I have been extremely satisfied with both Dr. Selph and her Nurse Practitioner. Based on my history and the fact I have several friends who have died from melanoma- I will settle for nothing but the best. I'm grateful Hendersonville has such a well-educated/trained and board certified dermatologist - that I would definitely rate as THE BEST!!

First visit and I am highly impressed with the facility and patient care…read more Dr. Rains is great explaining everything and listening to my concerns. Loved this practice.

I spent a lot of money in May for fillers on my face from Dr. Rains and afterwards there was…read moreminimal swelling and a few bruises which went away a few days later. However, in addition to the swelling I expected, numerous hard lumps in various sizes appeared all over the areas treated. I asked for a followup appointment and was asked if I wanted to get them dissolved. I refused that procedure because I was afraid getting further injections from him might make everything worse. He also suggested taking Zyrtec for 2 weeks, suggesting it might be because of allergies(?), which I did and there was no improvement at all. I still have the lumps to this day. I

Dr Hutchin, literally saved my life a few years ago. I had developed a rash, my primary gave me…read moresteroids. Rash continued. My primary made a last minute with a same day referral. Dr Hutchin worked me to n at the end of his work day. The staff was great and Dr Hutchin was extremely professional and just GREAT! He did an biopsy then and there, sent it to the lab, right then. He did told me it was a reaction to a med my primary. I was hospitalized and Dr Hutchins even came and saw me in the hospital and he brought staff treating me with information on my condition. Thank you Dr Hutchin.

I had a skin cancer removed by this doctor at dermatology of north asheville clinic two years ago.I…read moream not sure what to expect from a large piece of flesh cut out of my body but the scar is atrocious and crooked as if the surgeon never took a sewing class. he was very clear that I would have a big scar, but some people can do a good job sewing and some cannot. the main reason I post this review is because the doctor has a psychology degree yet I was layed on my side with the surgical table directly in front of my face. the doctor stood behind me, with the nurse standing in front of my torso. he handed bloody instruments across my body to her and laid the huge chunk of flesh they removed from me upon the tray.from a medical perspective it was interesting to see the blood, skin and adipose tissue, but from any doctor, especially one with a psychology degree this seems like an incredible oversight. why wasn't the nurse standing next to the doctor or the surgical tray placed by my knees or feet? the building is very posh and professional, their covid procedures were in place. this is the second and duplicate review i am posting for both the clinic and the doctor

I've been coming here for the last year and have received great care. Annie Wacker is super kind…read moreand personable and has always made me feel very comfortable. The waiting room just got a facelift and the office staff is attentive. Overall I've had nothing but good experiences here.

Have always had a great experience coming to your office. Your employees there are great. They are…read morevery helpful and upbeat. The doctors that attended to me were very knowledgeable helpful with making me feel comfortable and answering my questions in language I understand. ;-)

Dr. Zivony is the best dermatologist I have ever been to! I have been to many and have a history of…read moremelanoma in my family, so have been searching for a dermatologist that I can trust and feel comfortable with for my every 6 month visits! I went today as a new patient to Advanced Dermatology and Skin Surgery for my annual skin check up and feel so blessed and lucky to have found such a caring, warm, and professional dermatology office. From the front desk staff that welcomed me, to the medical assistants assisting Dr.Zivony, to the staff that greeted me in the hallways, to the staff that checked me out, I was so impressed by their attentiveness, their eye contact, their clear delivery of medical questions and information, and their genuine care for me and my health. Dr. Zivony has such a sincere, professional, and calming chair-side manner. I appreciated his listening to my concerns about a certain mole that I had on my back and giving me clear information about the different type of moles in a way I could really understand. I felt so at ease and well informed. I felt confident that he looked at all of my many moles carefully and thoroughly which gave me great comfort and confidence in him as my new dermatologist. I ended up needing a procedure and again so appreciated the time and care he took to explain exactly what he was going to do and asked if I had any questions. His knowledge and love for his work came through in his care for me. The office space is beautiful: The colors are relaxing, it is clean and well organized, the staff are all very friendly and greet you when you see them, and it doubles as an art museum and dermatology office:) After my appointment I found myself meandering the halls and admiring all of the amazing photos taken by Dr. Zivony's father-in-law. The photos in the hallways and in the clinical rooms helped support the overall experience of putting me at ease, feelings relaxed and cared for. It was the most friendly, warm, positive medical office I have been in. I look forward to my next visit and feel relieved and excited to have found Dr. Zivony and a dermatology office that I can entrust the health of my skin to with confidence.

I have been going to Dr. Zivony for 10 years. He has kept me free of skin cancer and other skin…read moreissues that come up. He is cordial, funny and professional. Not arrogant at all. I suspect the three other reviewers are actually the same person with a grudge. They or he uses the same terminology and bad spelling. Be assured none of the comments are true.

Dr. Nurre saved my life. I am eternally grateful. Yelp wants me to make this review more wordy but…read morethere is nothing else left to be said. So, you don't need to read any further. I will just keep adding superfluous words to get past the filters.

I've been so happy with Biltmore Derm, especially their PA Allison! She made me feel so comfortable…read morefor my appointment. I had a small lesion removed and she did a great job with numbing and it healed up beautifully! I would definitely recommend her for anyone who is in need of a great, professional dermatologist!