My rescue dog Dotty had to have surgery on her back which turned out to be a much bigger operation…read morethan we thought. She couldn't have been in better hands than with Rodney Zasman who did an amazing job. He kept in touch with all her medical updates and was very thorough. A big thank you also to vet Nina Jacobs for her kind and gentle after care. There can't be many dogs who bound into the vets where they had an op with such exuberance. I can't recommend Zasman's more highly. Dotty has now fully recovered and is enjoying her new lease of life in the spring sunshine.

The vets and the receptionists are all loving and caring. Products for sale -- though limited in…read moreselection -- are reasonably priced. Minuses: sometimes unintelligible answering service for out-of-hours. Fill-in vets can provide less "full service" visits than the regular vets, who are GREAT. Pluses: There are many. The reasonable prices of visits and medication. The helpful opening hours. The positive staff attitude. The abundant treats available for the "patients". The great care. And the fact that they offer an out-of-hours answering service. Rodney, the owner, is a dog lover and active in charitable events and in the community around Hampstead Heath generally. This is also a big positive in my book.

I have never written a negative review before, as I generally believe most people are trying their…read morebest. Unfortunately, my experience with Village Vet Hampstead put my dog's wellbeing at risk due to a lack of organization and poor clinical follow-through. I attended this clinic despite seeing several negative reviews, hoping my experience would be different. Unfortunately, those reviews proved accurate. I provided Village Vet with my dog's full clinical history from the US. Despite this, they refused to prescribe the medication she needed to treat an active UTI until lab results returned, assuring me the results would take 24-28 hours. Three days passed with no communication. I went into the clinic in person and was told at reception that they would follow up with the lab and contact me. I still heard nothing. I returned again the following day. At that point, I still had no answers about her cultures and no medication was provided--yet I was charged £150 for the culture + £70 consultation fee regardless. The lack of urgency, communication, and accountability was deeply concerning, particularly given that this involved an untreated infection. I am sharing this review to help other pet owners avoid a similar experience. For comparison, Highgate Veterinary Clinic was an excellent alternative. The vet was compassionate, thorough, and spent approximately 45 minutes with me and my dog to ensure she fully understood her condition and treatment needs. They are independently run, which may account for the clear difference in care.

The team at Village Vet Hampstead have been amazing providing excellent care for our 13 1/2 year…read moreold Shiba Inu who has multiple health issues. I especially have to thank the Anaesthesia team lead by Danielle O'neill, they gave Maya, our Shiba the best, genuine care and attention anyone could ask from a medical team. Thank you so much for all your hard work.

Phew! Visiting the…read morevet could have been a very stressful experience (especially as my kitten was terrified on the bus, and shaking with fear by the time we arrived!) However the folks at this vet were all brilliant. * They were friendly and helpful when I called to make an appointment * I called because this comes up in the wrong place on the yelp map (it's further down the road, by the post office) ...staff gave good directions * We got to see a trainee vet first...followed by a fully trained vet. Both were really great with stitch (my kitten) and answered all my questions * Moggy MOT went well. He is now defleaed, dewormed, vaccinated and declared a healthy kitty. Phew! * All the staff seemed to be animal lovers...and they all really loved my kitten. This maybe the main reason for my 5 star review(!) I wish receptionists at doctors/hospitals for humans could be half as friendly!! Oh...and this vet surgery gives a discount if your on benefits. :) (So even if you lost your job, you'd be able to take care of your pets)

Brilliant staff and a good value vets (which is really hard to find in North London!) I went for an…read moreemergency appointment. Phoned first thing and was in and out by 10:20am. They have both vet and nurse consults (nurse consults are a bit cheaper and great if its not quite a vet issue).

A down to earth, straight talking vet, who has your pets interest at heart, not his own pocket…read more Will not give or offer unnecessary treatment, very reasonably priced and highly recommended.

Brilliant down to earth vet, who puts your animals welfare first. Very experienced and does not rip…read moreyou off.

Looks like a lot has improved since my review 10 years ago: I bump them from 3 to 5 stars…read more Most recently, the team at Village Vet helped us take care of our dog Málaga: we noticed that she'd been drinking a lot of water and also panted excessively. Luckily, we got an appointment right away - really enjoy their online booking system - and the next day, Málaga underwent emergency surgery: turns out she'd developed pyometra since her last time being in heat. (Pyometra = an infection of the uterus that causes it to fill with bacteria and pus) Dr Esther Kim, the vet, was great and we felt very much well taken care of the entire time. Thank you so much for taking care of us!

I have just had a very upsetting experience here. My dog was in great pain so i rushed there for an…read moreemergency appointment. In my haste i forgot my phone (with Apple Pay) so i asked them to let me pay for the pain killer over the phone when i got home. They refused as they said they do not give "credit". The medicine was £30 (£3.59 on line). We are a member of the practise and are on their health plan so they have all my details. I even offered to leave my very valuable watch as surety! They were prepared to let my dog go home while whimpering in pain in order not to give "credit" for what can be bought for under £4 for the 20 mins it would take me to get home. (It was too late to go home and come back again that day ). When i questioned this , i was told that it was my fault i forgot my phone and it was unacceptable that i was making my dog's suffering their responsability. I know that there are a lot of complaints about the greed of these vet chains and Village Vet are amongst the most guilty here, but the lack of care and human kindness is a whole other story. I have obviously left the practise now. I could not have anyone look after my dog who has so little care for animals and so little kindness. The reception was empty otherwise i am sure a stranger would have offered to cover me as i would if i were to witness this. Not many people would be able to watch a dog suffer unnecessarily, but Village Vet did not seem to mind at all.

I can't recommend Amwell Veterinary Practice highly enough. Dale and Margaret are not only kind and…read morecompassionate but also extremely experienced and knowledgeable. They've looked after our dog Bubu for years, and we'd be lost without them. After moving to Southampton, we tried other vets and realised how rare it is to find people like them. Too many seemed focused on money, not the animal. Dale and Margaret are the opposite. They genuinely care, give honest advice, and never suggest anything unnecessary. Even now, we travel back to London for Bubu's care because no one else comes close. They're the kind of vets every pet owner hopes to find.

So far, so good…read more.. I found this veterinary practice on Yelp based on an older review, and hoped that all the facts still rung true. My luck (and Tillie's!) they certainly did. My pup is getting on in years, and that comes with its own set of challenges. I wanted to have her throughly checked out to make sure nothing was terribly amiss before we left on a long trip. I easily and quickly made an appointment with the very polite receptionist and was booked in for a Friday evening appointment. We arrived rain-soaked to a happy, warm office full of the vet's own pooches. We were greeted warmly, seen quickly and the good doctor gave her a once over and sent me home with instructions to collect a urine sample (I had my husband do that job, thankyouverymuch) and return the following day to have it tested for any irregularities, etc. Dutiful dog dad did just this, walked it back over, paid £20 for the test, and they called us later that day with the results: your dog is old and her kidneys are slow, but she isn't in any pain or distress. Well, all good...best case scenario and we now take many trips outside to use "the loo" to accommodate the kidney-deficient canine. Big plus: the initial exam and registration appointment is free of charge. I had no idea this was true...but what a great way to be introduced to a practice. I'll surely be back. Very friendly folks that won't try to upsell you and leave you bankrupt. Practical solutions for your pets.

The London Cat Clinic is the most amazing Vets for cats! The team are amazing, so knowledgeable and…read morethe facilities are amazing. Such a calm place and all the staff clearly care about the cats and you the owner! I cannot recommend more highly.

Amazing place for cats! Our little Nikita has received excellent attention and care from being…read morespayed to treatment for her colitis. Dr Campbell is very knowledgeable about cats and the team knows how to make them feel comfortable and relaxed. He follows up with patients to make sure everything goes well and that their issues are fully resolved. I and my kitten and extremely impressed with the quality of care and I trust him completely with my pets. This clinic is cats only so it is quiet and clean. Highly recommend it.

3 stars for being treated like 2nd class citizens by reception desk person…read more we were referred by our primary vet. i telephoned lvs and spoke to a lady with a south african accent pre visit to advise i was using petplan insurance . at no point was i advised that you have to pay thousands of pounds up front. on the day i was treated without respect. the vet specialist was brilliant and showed us our options. the receptionist was the same lady on the phone. she asked for a bill of over £400 she denied her advice regarding petplan. i advised her that my card was at home and that i would be calling petplan i also advised her i was a registered medical professional. i then asked her to call a cab. my cat was becoming irritated in the carrier. whilst on the phone to a cab company she advised them i would pay cash and be waiting outside with my cat and disabled father who can barely walk. she then asked us to wait outside in a cold noisy place with a nearby building site with a huge indoor maine coon very heavy to carry. she then advised me that in south africa you must pay for human and pet treatment. i feel sickened as i live in a beautiful house in a private area and i am a medical professional. i use so much private medical care that i cannot currently pay huge bills to a vet. if she had been honest pre appointment i would have gone elswhere like davies for a smaller fee. the point of pet insurance is to not fork out huge bills. the vet is not the issue. the receptionist was very rude. medivet amc davies do not say wait in thr street with your cat and talk to you like a your a poor person. now looking for another place. i have called petplan they advised they are happy to pay direct. im now getting texts asking for money that i cannot pay as their is a case already open. regardless of their direct policy you should be verbally advised in advance on the phone if you do not pay upfront we will not care for your pet. i was quiet polite and friendly to reception.

Caution - very expensive and threatening complaints management. Our dog needed an operation which a…read moredifferent oncology specialist centre had already quoted and done all the diagnostic work for, however as they were far away and the procedure straightforward, we asked London Vet Specialist for a quote. This was over £1000 more and when we queried this were told we had to talk to a vet. For this 15 minute phone call with a vet we were charged £364. When we complained we were advised this is cost of the vet consultation and threatened with debt collectors. Needless to say, we travelled the 2 hours to the much more helpful and reasonable oncology specialists.