They cracked my engine cover and tore an intake hose attached to cover underneath and didn't take…read morethe time to reconnect the main air intake to it's front end receiver. The service man who finds the cheapest local parts is great. It's the careless workers trying to rush through repairs thats the issue. After taking it in for a simple fix, bc of what they did my car started throwing all sorts of codes. Careful with this place. Fair prices but shoddy work. You want a mechanic who works on your car like its his own and not just a rented jalopy.

Mark and the guys are terrific. They are honest, knowledgeable, and affordable. I will be taking my…read morecar here from now on!

One of my pulleys was squealing and so were my brakes. Also, my CEL was lit with an EVAP trouble…read morecode. After having my car for 2.5 days, they claimed the sounds couldn't be replicated, then charged me over $100 for a new gas cap and diagnostics that didn't lead to anything getting fixed. As I was pulling out of their lot, the pulley and brakes were squealing, and not only is that still happening a couple weeks later, but the CEL came back on with the same trouble code as before. I didn't even get to keep my old gas cap that apparently didn't need replaced. They threw it away without asking and charged me a $6 "waste disposal" fee. Do yourself a favor and go somewhere else if you need repairs done.

We've purchased 3 cars from here, my mom at least 5 and they have always taken care of us. Their…read moreservice department is second to none. I love walking in there and they know my name! This will always be my first stop when purchasing cars.

Recently had my Mini serviced here. The owner and his son were very professional. Appreciated how…read morethe owner explained the problem and what was needed to correct it. Good to know there are repair shops that service foreign vehicles without overcharging the customer.

We did not end up getting our car repaired here but the owner was very helpful. He showed us the…read moreproblem, gave us options and was very genuine. If you are ever in the area and need a quick repair, this is the place.

I wouldn't take my vehicles anywhere else! Ron and his…read moreMaster mechanics know what they're doing. I recently thought I had a problem with my Malibu, but Ron said, whatever the problem is, it's not the transmission.

I am 71 years old. Not mechanically inclined. First…read moretransmission problem in my life. Redlich was very patient to explain the process. They gave me a quote that was VERY competitive. I choose to get work done by a family member. I guess time will tell if I made the correct decision.

Matt and his team were amazing, they worked out a 2 car deal for me and my son. Everything went…read moreoff without a hitch and it was so easy, all we did was pull up and sign and drive. They took their time showing us the features on our new cars and answered all our questions. I will be doing all my business with them from now on.

Salesmen sucks, How can you sell a car where the paint is fading on roof, hood, handles and mirror?read more

These guys are no better than your corner dirt used car lot. On Saturday, I made a deal for a car…read moreat MSRP and got multiple assurances in writing that the deal was done and that I can stop searching. On Monday (today), I got a call from Kyle Whelan to let me know that he's vetoing the deal and will charge me an extra $5,000. I asked him very direct questions about his integrity. He specifically told me that he was not going to honor the word of his team and that it was a "miscommunication" (despite the original deal receiving manager approval and has Kyle's name on it). He admitted to calling neighboring dealerships to compare prices after we made the deal on Saturday and today he settled on $5k over. At the end of the call, I finally told him that I have no respect for the way he represented the store and Kyle said he didn't care.

Went in for a recall and left with a big bolt and washer in my new tire, service manager refused to…read morecomp anything for me. I am not happy, to say the least. Front line staff good.

Horrible customer service--Stay Away!! Dealing with the front office wasn't pleasant and the owners…read morewere not interested in any constructive criticism.

Highly recommend. They have done a couple deer hits for me with perfect results and the did a…read moreborderline total loss collision on a new vehicle for a relative and somehow that car looked like showroom condition. Totally amazed considering they had to replace ever panel and doors and complete front end on that car. KUDOS.

we were traveling from Ohio down to North Carolina and we heard something banging. at one point the…read morecar stopped accelerating and we had to pull over so we called red bar towing. they are nice and they towed us from the side of 77 to the shop. when we got there we dropped the keys in the box and we went home. the next day we got a call and they could replace our engine the next day. They gave us an amazing price. definitely recommend this place