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    High Street Services

    5.0 (3 reviews)
    Closed • Closed

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    Cabinet repair

    Handyman caulking

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    Patrick Murphy Plumbing - Called me at 1058am to tell me they had been at my house for 25 minutes

    Patrick Murphy Plumbing

    (16 reviews)

    I wish there was a negative number…read more very poor experience I had with Patrick Murphy plumbing. They evidently do a lot of service work in Streamwood. I have American Home servicing as my home warranty and they are part of their contractors. I've had two poor experience with Patrick Murphy plumbing. They immediately come in the house and tell you what's not gonna be covered. This last experience was the worst. It was a drain that was clogged and he claimed that it's not gonna be covered because of a a tube that should be clamped up a half of an inch. That tube had nothing to do with the clog. The clog was in a pipe. So he told me that I had to pay $225 to do rod drain and said that it works 90% of the time. Of course I was a 10% then he goes in my basement and tells me where this pipe is way away from this loop connection that he said disqualified me for this to be covered. So he said I gotta get a carpenter take all the drywall down then he will come back and tell me how much it cost to replace the pipe the pipe need to be replaced. He said an estimate somewhere between two and $3000. He said that should include the carpenter work. I thought this was very strange so my gut said call somebody else. Mind you I couldn't work with my home warranty company at the moment because I was leaving the country and I needed my adult child to have access to the sink when I was gone so I had to call any other plumber to get this fixed. Keep in mind my husband asked Patrick Murphy plumbing if they could flush it out ,we're not plumbers so we thought that was the best word . Patrick Murphy plumbing ,Alex. The technician said he's never heard of such a thing and basically made my husband feel stupid. So he leaves I call another Plummer they come in and they said you have a clog and you need hydroget. within an hour and a half my clog was done through this process. Not tearing my basement apart, no re-piping anything .... Restore, plumbing, and drain was the saving company in the scenario. I also would like to say that I'm still working with the warranty company and I'm not sure how that's gonna get resolved. Had I had more time I would have asked my warranty company to send a second opinion out and I probably would've had it covered, but I'm still working with them because I chose to use someone else so I'm probably out the $1200 which was a heck of a lot less they want Patrick Murphy plumbing was gonna do with re-piping. This is the second time the warranty company sent them to my house. They also came to replace a garbage disposal and he said that that's not gonna be covered because you not some kind of thing had to be done and if I paid $300 to get that done then he could submit for a new garbage disposal so this is two times !!!!! never never never never use Patrick Murphy plumbing.

    Mark in customer service was rude, arrogant and screaming in phone at me because he was having…read moretrouble establishing communication with my home warranty company. He then called and told me he ended his contract with my home warranty company. I would not recommend this company to anyone.

    High Street Services - handyman - Updated October 2026

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